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  • All HBS Web  (13,414)
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  • 30 Jun 2021
  • News

Episode 5 - Professor F. Warren McFarlan

  • December 2010
  • Supplement

Rackspace Hosting (2000)

By: W. Earl Sasser, James L. Heskett and Tom Ryder
The leadership team of Rackspace, faced with accommodation of its service offering and dwindling financial reserves, decides to make customer focus the rallying cry of its new strategy. View Details
Keywords: Customer Focus and Relationships; Planning; Organizational Change and Adaptation; Service Delivery; Strategy; Finance; Information Technology Industry
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Sasser, W. Earl, James L. Heskett, and Tom Ryder. "Rackspace Hosting (2000)." Harvard Business School Video Supplement 811-701, December 2010.
  • Clubs

General Management & Operations Club

Keywords: Manufacturing; General Management

    Karim R. Lakhani

    Karim R. Lakhani is the Dorothy & Michael Hintze Professor of Business Administration at the Harvard Business School. He specializes in technology management, innovation, digital transformation and artificial... View Details

    Keywords: biotechnology; communications; computer; health care; high technology; information technology industry; internet; pharmaceuticals; software; video games
    • 11 Sep 2019
    • Blog Post

    Video: Alumni Changing the World

    What difference will you make? Forget the status quo. Push aside doubt. Blaze a new trail to change the world, one small step at a time. This video is a glimpse into how five alumni  are harnessing business to make a meaningful mark in the lives of people across the... View Details

      Roberto Setubal

      Keywords: Financial Services
      • May 2018
      • Case

      Environmental Platform LEEDership at USGBC

      By: Michael W. Toffel, Timothy S. Simcoe and Aldo Sesia
      By 2018, it was clear that U.S. Green Building Council (USGBC) had significantly contributed to the growth of green building and over its 25-year history had become a powerful brand in the construction sector with its Leadership in Energy and Environmental Design... View Details
      Keywords: Environmental Sustainability; Standards; Business Model; Leadership; Problems and Challenges; Construction Industry; Green Technology Industry
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      Toffel, Michael W., Timothy S. Simcoe, and Aldo Sesia. "Environmental Platform LEEDership at USGBC." Harvard Business School Case 618-027, May 2018.
      • 23 Nov 2018
      • News

      The Founder of Panera Bread Explains the Economic Forces That Led to Trump

      • 16 Apr 2020
      • News

      Managing Through Crisis: How To Lead Through Crucible Moments

      • 09 Sep 2015
      • News

      It’s time for boomers to let millennials start leading the way

        Hise O. Gibson

        Hise Gibson graduated from West Point, where he was a member of the Division-1A Army football team. Following graduation, he commissioned in the US Army as an Aviation Officer in the UH60 Blackhawk Helicopter. He served with distinction in various command and staff... View Details

        • October 2019
        • Case

        Leading Bank Leumi into the Future

        By: Joshua D. Margolis, Allison M. Ciechanover, Nicole Keller and Danielle Golan
        An unlikely but highly effective leader of a traditional bank, Rakefet Russak-Aminoach, simultaneously leads a classic change effort and an unconventional effort to innovate. She focuses her initial energy on making the bank more efficient in the face of industry... View Details
        Keywords: Mobile Banking; Digital Banking; Fintech; Startup; Financial Services; Artificial Intelligence; Innovation; Efficiency; Organizational Change; Personal Development; Female Ceo; Banks and Banking; Mobile and Wireless Technology; Leadership; Organizational Change and Adaptation; Innovation and Invention; Disruption; Information Technology; Opportunities; Performance Effectiveness; Personal Development and Career; AI and Machine Learning; Financial Services Industry; Banking Industry; Israel
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        Margolis, Joshua D., Allison M. Ciechanover, Nicole Keller, and Danielle Golan. "Leading Bank Leumi into the Future." Harvard Business School Case 420-063, October 2019.

          Ting Zhang

          Ting Zhang is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School, where she teaches the Leadership and Organizational Behavior course (LEAD) in the Required Curriculum.

          Professor Zhang’s research... View Details
          • 30 Jun 2011
          • News

          The Five Priorities of Nitin Nohria

          • 27 Feb 2006
          • Research & Ideas

          Take Responsibility for Rising Stars

          Many executives believe that leadership development is a job for the HR department. This may be the single biggest misconception they can have. As corporations have broken down work into manageable activities and then consolidated... View Details
          Keywords: by Jeffrey M. Cohn, Rakesh Khurana & Laura Reeves
          • 12 PM – 1 PM EST, 06 Nov 2018
          • Webinars: Trending@HBS

          China in the Age of Xi Jinping: Domestic Changes and Global Ambitions

          China's outward push will remake the global economic and political environment, and business leaders need an understanding of China's leadership to navigate this new world. Join Associate Professor Rithmire to discuss the evolution of the business landscape in China. View Details
          • August 2017 (Revised February 2023)
          • Case

          Managing Diversity and Inclusion at Yelp

          By: Michael Luca, Joshua Schwartzstein and Gauri Subramani
          This case explores the industry-wide lack of employee diversity in the technology sector and Yelp’s decision to take a leadership position in identifying strategies to increase diversity. The goal of the case is to provide an opportunity for students to develop a... View Details
          Keywords: Diversity; Employees; Leading Change; Strategy; Organizational Culture; Technology Industry
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          Luca, Michael, Joshua Schwartzstein, and Gauri Subramani. "Managing Diversity and Inclusion at Yelp." Harvard Business School Case 918-009, August 2017. (Revised February 2023.)
          • Research Summary

          Advancing Leadership: Research and Teaching

          By: Nitin Nohria
          Despite the fact that most business schools' mission statement proclaim their commitment to developing leaders who can contribute in a meaningful way to the betterment of their organizations and society, research and teaching on leadership remains a fragmented and... View Details
          • October 2003 (Revised November 2006)
          • Case

          GE's Talent Machine: The Making of a CEO

          By: Christopher A. Bartlett and Andrew N. McLean
          GE believes its ability to develop management talent is a core competency that represents a source of sustainable competitive advantage. This case traces the development of GE's rich system of human resource policies and practices under five CEOs in the post-war era,... View Details
          Keywords: Decision Choices and Conditions; Capital; Selection and Staffing; Leadership Development; Management Succession; Corporate Strategy
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          Bartlett, Christopher A., and Andrew N. McLean. "GE's Talent Machine: The Making of a CEO." Harvard Business School Case 304-049, October 2003. (Revised November 2006.)
          • Program

          Developing Yourself as a Leader—Virtual

          Summary As high-performing emerging leaders develop their leadership style, it is imperative to have the skillset and knowledge to gain influence and increase impact across an organization. This virtual program will arm you with a number... View Details
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