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Show Results For
- All HBS Web
(4,396)
- People (22)
- News (777)
- Research (2,449)
- Events (26)
- Multimedia (28)
- Faculty Publications (1,257)
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- 04 Jun 2014
- What Do You Think?
Does Internet Technology Threaten Brand Loyalty?
Summing Up Is the Potential Negative Impact of New Information Technologies on Customer Loyalties Overstated? Customers will remain loyal to brands that meet their needs, regardless of the effects of new information technologies on their general View Details
- 18 Sep 2007
- First Look
First Look: September 18, 2007
with higher average information asymmetries. We fail to find evidence consistent with this proposition. Download the paper: http://www.hbs.edu/research/pdf/08-014.pdf PublicationsLocation Strategies and Knowledge Spillovers Authors:Juan... View Details
Keywords: Martha Lagace
- 24 Oct 2024
- Research & Ideas
Charting the US-China Trade War: What Does 'Made in Vietnam' Mean?
Voters? Not Really, Except for One Election 2024: Why Demographics Won't Predict the Next President Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image credit: HBSWK, with assets from AdobeStock/moofushi... View Details
- 27 Sep 2024
- Research & Ideas
Charting 'Cheapflation': How Budget Brands Got So Pricey
Now—and Will They Ever Return to Normal? Navigating the Mood of Customers Weary of Price Hikes Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Unsplash/Alex Shuper View Details
Keywords: by Ana Elena Azpúrua
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
staff are well positioned to conceive improvement opportunities based on first-hand knowledge of what works and does not work. The innovation contest may be a relevant and useful vehicle to elicit staff ideas. However, the success of the... View Details
Keywords: Dina Gerdeman
- 03 Nov 2015
- First Look
November 3, 2015
We corroborate this evidence by showing that target difficulty is more effective for carbon reduction projects requiring more novel knowledge and in high-pollution industries. We discuss limitations and suggest avenues for future... View Details
Keywords: Sean Silverthorne
- 04 Feb 2014
- First Look
First Look: February 4
(Ostrom, 1990). Here we extend this claim to the production of man-made artifacts. The design commons induced teachers to volunteer time and effort to communicate their practical knowledge but created corresponding tensions over... View Details
Keywords: Sean Silverthlorne
- 11 Sep 2012
- First Look
First Look: September 11
faced little consumer demand for natural products, and little consumer knowledge of what they entailed. The creation of new categories involved three overlapping waves of entrepreneurship. The first involved making the ideological case... View Details
Keywords: Sean Silverthorne
- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
badly. Other apparent areas of interest in the last 12 months included corporate social responsibility, marketing techniques, and, of course, the ubiquitous Lady Gaga. Here are the Top 10 most-read articles and 10 most-read working papers that appeared in HBS Working... View Details
Keywords: by Staff
- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
Price, Local Value Creation, Global Standard of Excellence, Dedicated Service Relationship and the Expert Knowledge designs. Students are asked to analyze the configurations used in each of these examples and then to apply the analyses to... View Details
Keywords: Sean Silverthorne
- 30 Jun 2020
- Book
Capitalism Is More at Risk Than Ever
huge fines and their executives live with the knowledge that lives were lost. Same with the lack of maintenance at PG&E. The company is convicted of killing 86 people, is paying huge fines, and is bankrupt. Boeing is at least... View Details
Keywords: by Martha Lagace
- 06 Dec 2021
- Research & Ideas
The Popular Stock Metric That Can Lead Investors Astray
investors identify value stocks,” Wang says. Why the metric isn’t working One reason the metric became less reliable over time? The transition to a knowledge-based economy, the researchers say. Corporate investments in intangible assets—building a firm’s View Details
Keywords: by Rachel Layne
- 21 Jan 2020
- Research & Ideas
Lessons for Retailers from the Rebirth of Indie Bookstores
commerce, and civic organizations, reinforcing the social fabric and engendering a strong sense of customer and community loyalty. Curation: Despite the increasing sophistication of online algorithms, online platforms have been unable to replicate the View Details
- 10 Apr 2019
- HBS Case
How Entrepreneurs Can Turn Lead Into Gold
focus too much on formal contracts in order to transfer knowledge or other resources to their company, rather than less formal arrangements, the researchers learned. “With early stage tech companies, there is a huge emphasis on working... View Details
- 06 Oct 2014
- Research & Ideas
Why Businesses Need a Language Strategy
language skills meet the demands of their work and that employees aren't over- or underestimated based on their language skills. Interestingly, language skills can seem abstract or amorphous. In reality, for most global work you only need a relatively limited number of... View Details
Keywords: Re: Tsedal Neeley
- 28 May 2014
- Research & Ideas
Building Histories of Emerging Economies One Interview at a Time
that body of knowledge was derived primarily from companies in the United States, Europe, and Japan. But as emerging markets in Africa, Asia, the Middle East, and Latin America continue to grow, so does an interest in how they came to be... View Details
Keywords: by Julia Hanna
- 02 Jul 2012
- Research & Ideas
Why Good Deeds Invite Bad Publicity
Do companies with reputations for acting in socially responsible ways receive public goodwill when unpleasant news hits? The question of how much (or even if) corporate social responsibility (CSR) policies benefit companies beyond the View Details
- 10 Apr 2013
- Research & Ideas
Learning Curve: Making the Most of Outsourcing
improves communication and coordination, and sets up the possibility of knowledge transfer between them. The advancements accrued not just to individual radiologists, but to the outsourcing firm as well. Huckman explains what happens as... View Details
- 02 Apr 2010
- What Do You Think?
Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?
focus on employees and more on business and profitability." Phil Clark posited that knowledge work that deals with intangible results and hard-to-pinpoint accomplishments "just isn't as satisfying" as work used to be. John... View Details
Keywords: by Jim Heskett
- 28 Mar 2011
- Research & Ideas
Why Manufacturing Matters
industries in the host countries have benefited from the semiconductor manufacturers' capabilities. It's no coincidence that the entire flat-panel display industry emerged from semiconductor industry capabilities. The people who built the factories to make... View Details