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  • 13 Aug 2012
  • Research & Ideas

When Good Incentives Lead to Bad Decisions

incentivized to originate loans," Cole explains. "It wasn't just that they were more conservative, but that they were doing a better job of ferreting out bad loans." Altered Perception Before deciding whether to approve an... View Details
Keywords: by Carmen Nobel; Banking
  • March 2016 (Revised May 2018)
  • Case

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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  • 01 Mar 2024
  • News

In My Humble Opinion: Role Model

own,” she says. After nine months, Qarnain landed a job at AOL—and simultaneously launched her acting career. She booked her first professional theater job in the summer of 2003, appearing in numerous... View Details
Keywords: Julia Hanna; acting; theater; diversity; career path; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

  PublicationsLabor Regulations and European Venture Capital Authors:Bozkaya, Ant, and William R. Kerr Publication:Journal of Economics & Management Strategy Abstract European nations substitute between employment protection regulations and labor market... View Details
Keywords: Sean Silverthorne
  • Research Summary

Research

Professor Cuddy studies the origins and outcomes of how we perceive and are influenced by other people, investigating the roles of variables such as culture, emotions, nonverbal behaviors, and hormone levels. Much of her work focuses on social categories (e.g.,... View Details

  • August, 2022
  • Article

Billing and Insurance-Related Administrative Costs: A Cross-National Analysis

By: Barak D. Richman, Robert S. Kaplan, Japees Kohli, Dennis Purcell, Mahek Shah, Igna Bonfrer, Brian Golden, Rosemary Hannam, Will Mitchell, Daniel Cehic, Garry Crispin and Kevin A. Schulman
Billing and insurance-related costs are a significant source of wasteful health care spending in Organization for Economic Cooperation and Development nations, but these administrative burdens vary across national systems. We executed a microlevel accounting of these... View Details
Keywords: Health Care Costs; Administrative Costs; Cost; Health Care and Treatment; Health Industry
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  • September 2020
  • Article

Community-Level Postmaterialism and Anti-Migrant Attitudes:: An Original Survey on Opposition to Sub-Saharan African Migrants in the Middle East

By: Matt Buehler, Kristin Fabbe and Kyung Joon Han
Why do native citizens of the Middle East and North Africa express greater opposition to certain types of migrants, refugees, and displaced persons? Why, particularly, do they express greater opposition to sub-Saharan African migrants? This article investigates these... View Details
Keywords: Postmaterialism; Immigration; Attitudes; Prejudice and Bias; Surveys; Africa; Middle East
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  • 07 Oct 2019
  • HBS Seminar

Tristan Botelho, Yale University

  • Web

Guides to Archival Collections – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

research materials, progress reports, and other documentation associated with the Hawthorne Studies in both paper-based and microform records. The materials contain information on overall organization, methodology, and particular test groups (such as records on View Details
  • 01 Oct 1997
  • News

J. Hughes Norton III

visit to HBS a few months later, Norton asked about a job and McCormack later signed him on. With no inkling of the sports revolution ahead, the rookie was off and running. Twenty-five years later, thanks largely to television, the... View Details
Keywords: Garry Emmons
  • 20 Jul 2011
  • Research & Ideas

Five Discovery Skills that Distinguish Great Innovators

innovative ideas spring. Specifically, innovators engage the following behavioral skills more frequently: Questioning. Innovators are consummate questioners who show a passion for inquiry. Their queries frequently challenge the status quo, just as [Apple Inc.... View Details
Keywords: by Jeff Dyer, Hal Gergersen & Clayton M. Christensen
  • Web

Accounting & Management Awards & Honors - Faculty & Research

Evidence from Job Postings" with Tianshuo Shi and Yuan Zou. Ethan C. Rouen : Winner of the 2022 Innovation in Research Award from the Diversity Section of the American Accounting Association for “Inclusive Managers” with Wei Cai and Yuan... View Details
  • Portrait Project

Selamile Dlamini

women are meek, respectful, and silent. Somewhere along the line, I began to silence my inner voice, my intuition. When I had a feeling that I shouldn’t take the first job I landed in corporate America, I ignored it. Many times, I knew it... View Details
  • Web

Global Opportunity Fellowship GO: AFRICA - Alumni

Committee's preference is to (1) fund new graduates as they re-enter the workforce, and (2) renew fellowships for existing GO Africa recipients before funding alumni who have been working for 1-4 years post-MBA. You have accepted a full-time, MBA appropriate View Details
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

introduces new role models and mentors from the outside for those who are growing. More than 30 employees. As managers start working for you, you need to trust them as leaders of their own teams and, similar to setting the hiring guidelines, your View Details
Keywords: by Julia Austin
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

via one or two interviews. But studies across job categories indicate there is only about a 14 percent correlation between interview predictions and job success. This is especially true in sales. A View Details
Keywords: by Carmen Nobel
  • Web

Interviewing - Alumni

calculator, resume and cover letter, job description, company research, personal calendar, water. Prepare your notes. Write down your key selling points, accomplishments, specific examples, and questions for the recruiter. Practice.... View Details
  • Web

Arthur Rock Center for Entrepreneurship | About

in turn have helped companies create hundreds of thousands of jobs and change our lives, in the workplace and at home.” Arthur Rock (MBA 1951) graduated from Syracuse University and served in the US Army before earning his MBA. He began... View Details
  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

and earning reserves of the company.” He distributed $300 in cash to each Yakult Lady from the company’s safe, since banks were closed; used the firm’s delivery center as a temporary shelter for employees and their families; and guaranteed View Details
Keywords: by Dina Gerdeman
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

displaces human activity, it will also push people out of jobs. To what degree will this happen? Iansiti: There’s a pretty good consensus that there’s going to be a massive transformation in the nature of work. Every job can be done... View Details
Keywords: by Dina Gerdeman