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      • May 1997
      • Case

      Donna Karan International Inc.

      By: Krishna G. Palepu and Sarayu Srinivasan
      Designer Donna Karan takes her firm public. After eager anticipation from Wall Street, the stock loses 60% of its value. This case addresses the questions: Is Karan's company ready to undertake responsibilities of being public? Is the company's strategy sustainable?... View Details
      Keywords: Public Equity; Stock Shares; Financial Strategy; Corporate Accountability; Corporate Social Responsibility and Impact; Outcome or Result; Going Public; Business Strategy; Valuation; Fashion Industry
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      Palepu, Krishna G., and Sarayu Srinivasan. "Donna Karan International Inc." Harvard Business School Case 197-077, May 1997.
      • May 1997
      • Supplement

      Suzanne de Passe at Motown Productions

      By: Linda A. Hill and Mara Willard
      Suzanne de Passe talks to an MBA class in October 1996 and discusses her perspective on leadership, her experience making "Lonesome Dove," and her company: de Passe Entertainment. Designed for use with Suzanne de Passe at Motown Productions (A) (9-487-042), (A1)... View Details
      Keywords: Leadership; Perspective; Organizational Culture; Personal Development and Career; Entertainment and Recreation Industry
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      Hill, Linda A., and Mara Willard. "Suzanne de Passe at Motown Productions." Harvard Business School Video Supplement 497-502, May 1997.
      • April 1997
      • Case

      Romeo Engine Plant (Abridged)

      By: Robert S. Kaplan and Amy P. Hutton
      A newly reopened automobile engine plant has been organized along total quality and teamwork principles. Employees now solve problems and ensure quality, rather than watch parts being produced. New operating and financial systems have been installed to promote... View Details
      Keywords: Cost Accounting; Cost Management; Groups and Teams; Employees; Performance Improvement; Auto Industry
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      Kaplan, Robert S., and Amy P. Hutton. "Romeo Engine Plant (Abridged)." Harvard Business School Case 197-100, April 1997.
      • April 1997 (Revised May 1997)
      • Case

      Mercer Management Consulting's "Grow to Be Great" (A): The Growth Initiative

      By: Dorothy A. Leonard and Carin-Isabel Knoop
      In late 1994, James Down, member of Mercer's Executive Committee, has to decide whether or not he should push ahead with the writing and publication of a book on growth--at a time when the more successful business publications focus on reengineering and cost cutting.... View Details
      Keywords: Technological Innovation; Organizational Culture; Business Growth and Maturation; Knowledge Management; Product Development; Information Publishing; Books; Consulting Industry; Consulting Industry
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      Leonard, Dorothy A., and Carin-Isabel Knoop. Mercer Management Consulting's "Grow to Be Great" (A): The Growth Initiative. Harvard Business School Case 697-084, April 1997. (Revised May 1997.)
      • April 1997
      • Article

      A Case Study of Organizational Form and Risk Shifting in Savings and Loan Industry

      By: B. C. Esty
      Keywords: Organizations; Financial Institutions; Risk and Uncertainty; Financial Services Industry
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      Esty, B. C. "A Case Study of Organizational Form and Risk Shifting in Savings and Loan Industry." Journal of Financial Economics 44, no. 1 (April 1997): 57–76.
      • April 1997
      • Article

      Organizational Form and Risk Taking in the Savings and Loan Industry

      By: B. C. Esty
      Keywords: Risk and Uncertainty; Financing and Loans; Organizations; Banking Industry
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      Esty, B. C. "Organizational Form and Risk Taking in the Savings and Loan Industry." Journal of Financial Economics 44, no. 1 (April 1997): 25–55.
      • March 1997 (Revised March 1997)
      • Case

      Business Teams at Rubbermaid, Inc.

      By: Teresa M. Amabile and Dean Whitney
      Rubbermaid, a consumer-products company widely praised for its innovation, has instituted a company-wide experiment to stimulate innovation even further. The experiment consists of creating small cross-functional business teams within each division, with each team... View Details
      Keywords: Organizational Change and Adaptation; Innovation Strategy; Groups and Teams; Innovation and Management; Corporate Entrepreneurship; Consumer Products Industry; United States
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      Amabile, Teresa M., and Dean Whitney. "Business Teams at Rubbermaid, Inc." Harvard Business School Case 897-165, March 1997. (Revised March 1997.)
      • February 1997 (Revised July 2004)
      • Case

      Walden Woods

      By: William J. Poorvu and Arthur I Segel
      In 1984, Mortimer Zuckerman and Ed Linde, through their firm, Boston Properties (BP), acquired land in Concord, MA to build a 147,000-square-foot, first-class suburban office building. BP proceeded to go through the permitting and approval process with the town and was... View Details
      Keywords: Risk and Uncertainty; Decision Choices and Conditions; Entrepreneurship; Property; Environmental Sustainability; Conflict and Resolution; Real Estate Industry; Massachusetts
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      Poorvu, William J., and Arthur I Segel. "Walden Woods." Harvard Business School Case 897-070, February 1997. (Revised July 2004.)
      • February 1997 (Revised April 1998)
      • Case

      first direct (A)

      By: Jeffrey F. Rayport
      Describes the operations and strategy of the world's largest, fastest growing branchless bank. Using a person-to-person interface over conventional phone lines, First Direct provides standard banking and related financial products to nearly 700,000 customers throughout... View Details
      Keywords: Service Delivery; Customer Satisfaction; Banks and Banking; Innovation and Invention; Banking Industry; United Kingdom
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      Rayport, Jeffrey F., and Dickson Louie. "first direct (A)." Harvard Business School Case 897-079, February 1997. (Revised April 1998.)
      • January 1997 (Revised February 1998)
      • Case

      Elsie Y. Cross Associates, Inc. and CoreStates Financial Corp.

      By: Rosabeth M. Kanter and Thomas Dretler
      A consulting firm specializing in diversity and organizational change assists an 18,000-employee bank with a massive culture change effort. View Details
      Keywords: Change; Size; Organizational Change and Adaptation; Organizational Culture; Diversification; Consulting Industry; Consulting Industry
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      Kanter, Rosabeth M., and Thomas Dretler. "Elsie Y. Cross Associates, Inc. and CoreStates Financial Corp." Harvard Business School Case 897-065, January 1997. (Revised February 1998.)
      • December 1996 (Revised June 1998)
      • Case

      Midnight Networks, Inc.

      By: H. Kent Bowen and Marilyn Matis
      Midnight Networks, Inc., is a small computer network validation company. This case describes how the five founders built their business from operations earnings and how they established "best practices" operational processes to run their firm successfully. Operational... View Details
      Keywords: Corporate Entrepreneurship; Business or Company Management; Operations; Organizational Culture; Applications and Software; Business Startups; Business Growth and Maturation; Information Technology Industry; Massachusetts
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      Bowen, H. Kent, and Marilyn Matis. "Midnight Networks, Inc." Harvard Business School Case 697-019, December 1996. (Revised June 1998.)
      • December 1996 (Revised June 2003)
      • Case

      Cynthia Hogan and the Birth of Novartis

      By: Rosabeth M. Kanter
      An American woman heads an integration office for merger transition activities between two giant Swiss pharmaceutical companies. She needed to develop an implementation plan to shape the new global powerhouse. View Details
      Keywords: Mergers and Acquisitions; Global Strategy; Organizational Design; Strategic Planning; Pharmaceutical Industry; Switzerland; United States
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      Kanter, Rosabeth M. "Cynthia Hogan and the Birth of Novartis." Harvard Business School Case 897-126, December 1996. (Revised June 2003.)
      • December 1996 (Revised February 1998)
      • Case

      Colorscope, Inc.

      By: V.G. Narayanan and Joseph Cha
      A small company in the graphic arts business faces severe price competition. The company must respond by cutting costs and making process improvements. View Details
      Keywords: Cost Management; Price; Business Processes; Performance Improvement; Competition; Fine Arts Industry
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      Narayanan, V.G., and Joseph Cha. "Colorscope, Inc." Harvard Business School Case 197-040, December 1996. (Revised February 1998.)
      • October 1996 (Revised April 1998)
      • Case

      Mobil USM&R (D): Gasoline Marketing

      By: Robert S. Kaplan
      Mobil US Marketing & Refining has shifted from a centralized staff-driven organization to decentralized business-units. Staff functions now must negotiate service agreements with a buyer's committee consisting of representatives from the profit-center business units.... View Details
      Keywords: Balanced Scorecard; Management Teams; Human Resources; Agreements and Arrangements; Organizational Change and Adaptation; Customers; Situation or Environment; Business Units; Energy Industry; Energy Industry; United States
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      Kaplan, Robert S. "Mobil USM&R (D): Gasoline Marketing." Harvard Business School Case 197-028, October 1996. (Revised April 1998.)
      • October 1996 (Revised May 1998)
      • Case

      Regarding NAFTA

      By: Debora L. Spar
      In the aftermath of World War II, the countries of the industrialized world engaged in an unprecedented round of institution-building, through which historical barriers to international trade, especially tariffs, came tumbling down. The GATT has reshaped the... View Details
      Keywords: Organizations; Trade; North America
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      Spar, Debora L., and Elizabeth B. Stein. "Regarding NAFTA." Harvard Business School Case 797-013, October 1996. (Revised May 1998.)
      • October 1996 (Revised May 2001)
      • Case

      Cantuga Farmworkers Clinic (A)

      By: James E. Austin and Catherine Overholt
      The board of directors of a rural health clinic fires its executive director. The case elaborates the evolution and progress of the clinic under this director during a period of growth and a changing health care environment. Factors contributing to and questioning the... View Details
      Keywords: Health Care and Treatment; Resignation and Termination; Managerial Roles; Organizational Change and Adaptation; Performance Evaluation; Problems and Challenges; Rank and Position; Social Enterprise; Health Industry
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      Austin, James E., and Catherine Overholt. "Cantuga Farmworkers Clinic (A)." Harvard Business School Case 797-041, October 1996. (Revised May 2001.)
      • October 1996 (Revised January 1997)
      • Case

      Mt. Auburn Hospital

      By: F. Warren McFarlan and Jaan Elias
      In December of 1993, two of Boston's largest and best known hospitals, Massachusetts General and Brigham and Women's, announced that they were setting aside their historic rivalry to form an alliance and build a regional health network. The announcement set off a wave... View Details
      Keywords: Health Care and Treatment; Negotiation Offer; Alliances; Networks; Social Enterprise; Horizontal Integration; Health Industry; Boston
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      McFarlan, F. Warren, and Jaan Elias. "Mt. Auburn Hospital." Harvard Business School Case 397-083, October 1996. (Revised January 1997.)
      • October 1996 (Revised December 1996)
      • Case

      United Electric Controls

      By: H. Kent Bowen, Jody H. Gittell and Sylvie Ryckebusch
      United Electric Controls (UE) was a small, traditional family-owned manufacturing company when Dave Reis, the youngest member of the Reis family, took over the business. This case describes Reis's efforts to change UE's traditional work practices in order to make the... View Details
      Keywords: Change Management; Family Business; Production; Business Strategy; Human Resources; Organizational Change and Adaptation; Decisions; Growth and Development Strategy; Information Technology; Electronics Industry; Electronics Industry; United States
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      Bowen, H. Kent, Jody H. Gittell, and Sylvie Ryckebusch. "United Electric Controls." Harvard Business School Case 697-006, October 1996. (Revised December 1996.)
      • September 1996 (Revised November 1996)
      • Case

      World Bank (A): Under Siege

      By: George C. Lodge and Carin-Isabel Knoop
      Describes the issues that James Wolfensohn faces when he takes over the World Bank as president in June 1995. Presents several lines of criticism of the bank's strategy, structure, and relevance. View Details
      Keywords: Financial Institutions; International Finance; Organizational Structure; Leading Change; Situation or Environment; Decision Choices and Conditions; Strategy; Management Teams; Value; Banking Industry
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      Lodge, George C., and Carin-Isabel Knoop. "World Bank (A): Under Siege." Harvard Business School Case 797-022, September 1996. (Revised November 1996.)
      • September 1996 (Revised November 1999)
      • Case

      GLSTN 1996

      By: James E. Austin, Willis M. Emmons III and David Maue
      The Gay, Lesbian, and Straight Teachers Network (GLSTN), which aims to create respect for all within schools regardless of sexual orientation, faces significant challenges stemming from its rapid growth into a 30-chapter national organization. Issues include... View Details
      Keywords: Organizational Culture; Problems and Challenges; Leadership; Networks; Policy; Change Management; Nonprofit Organizations; Leadership Development; Growth Management; Organizational Change and Adaptation; Education Industry
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      Austin, James E., Willis M. Emmons III, and David Maue. "GLSTN 1996." Harvard Business School Case 797-038, September 1996. (Revised November 1999.)
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