Implementation - Publications - Faculty & Research

04 Mar 2002
Research & Ideas

Don’t Lose Money With Customers

managing customer relationships in the business-to-business environment into four distinct phases: defining and building a portfolio of customers the firm wants to serve, crafting and implementing relationship-management strategies,... View Details

Keywords: by Peter K. Jacobs

01 Sep 2015
First Look

First Look -- September 1, 2015

the scholarship emanating from this research stream has grown substantially in quantity, quality, and breadth. Likewise, firms across the world have increasingly implemented broad and sophisticated non-market strategies. Within strategy... View Details

Keywords: Sean Silverthorne

24 Apr 2012
First Look

First Look: April 24

by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study investigates this idea empirically using personnel and lending data from a financial services organization that implemented... View Details

Keywords: Carmen Nobel

23 Jan 2006
Research & Ideas

Financial Reporting Goes Global

even well-intentioned practitioners just may not have the skill set to properly implement the standards. In the study of international adoption of standards I mentioned previously, one of the things we find is that oversight by a... View Details

Keywords: by Cynthia Churchwell; Accounting; Financial Services

Robert E. Wood

implement his vision. Building the stores in urban areas so as not to further detract from the catalog-driven rural business, Wood’s chain stores were immensely successful. In addition to this success, Wood created the Allstate Insurance... View Details

Keywords: Retail

01 Mar 2009
News

Philly Club Hosts Nonprofit Execs

best practices. HBS lecturer Stacey Childress, a cofounder of the Public Education Leadership Project at Harvard, led a case discussion focusing on selecting the right management tools to implement nonprofit strategy. Comcast COO Stephen... View Details

Keywords: clubs; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services; Management, Scientific, and Technical Consulting Services; Professional Services

01 Dec 1997
News

Banking on HBS

Bank after a distinguished career as a Wall Street investment banker. "I wanted a program that would stimulate their thinking and make them aware of different approaches to problem solving and implementation of alternative courses of... View Details

Keywords: Garry Emmons

01 Sep 2013
News

The Secret Sauce

says they "took the assignment seriously, crafted a plan, and spent the necessary time to implement it." That planning paid off: The Class of 1982 raised $24.4 million, exceeding their goal and establishing a new 30th Reunion gift record.... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

Web

Institute Associates - Institute For Strategy And Competitiveness

as a Senior Institute Associate at the Institute for Strategy and Competitiveness. Dr. Bozic has extensive research and policy experience in the growing field of value-based health care, focused on implementation and evaluation of... View Details

03 Dec 2024
News

From One to Many

be implemented to foster the desired culture. Some key things to consider when selecting the initial practice are that: It should be a concrete, actionable practice that team members can start doing immediately, rather than a high-level... View Details

16 Dec 2015
Research & Ideas

What Happens When Zambian Schoolgirls Receive Negotiation Training

policy nonprofit that focuses on solving global poverty problems, worked with 3,146 Zambian girls in the eighth grade across 41 schools in Lusaka to implement it. Schoolgirls in Zambia receive negotiation training through the “Girls... View Details

Keywords: Re: Kathleen L. McGinn

Web

IT Strategy: The Future of the Web at HBS | Information Technology

IT Strategy: The Future of the Web at HBS By Annie Harrison on April 9, 2024 Share via Facebook Share via LinkedIn Print Share via email The Opportunity The project team aims to modernize how HBS manages websites by implementing a... View Details

29 Feb 2000
Research & Ideas

Whence IT Value?

people who use it. My own research on enterprise IT systems reinforces this conviction. I've found that the people who use networked systems in their jobs like them, even though they usually are not involved in designing, buying or View Details

Keywords: by Andrew McAfee

Web

Doctoral Students | Information Technology

collaborate more efficiently, unlock the potential of new research, and ensure seamless learning experiences and career possibilities for participants. How can HBS IT help you make a difference? We’re here to help you identify and View Details

24 Apr 2014
News

Understanding how trust impacts delivering superior performance

contracts rely on subjective measures of performance that cannot be fully specified or verified; they are understandings enforced by what Henderson terms “the shadow of the future.” Henderson makes the case that General Motors’ decades-long decline was based largely on... View Details

12 PM – 1 PM EST, 05 Mar 2019
Webinars: Career

Starting a New Position? How to Ensure You're Successful

About to begin a new role at a new company or one within your existing organization? Inflection Point Partners' Matt Spielman (MBA 1999) shares the five-step process that he has put into practice with executives across the globe to help ensure success in those first... View Details

Web

1.22 Disability Access | MBA

1.22 Disability Access 1.0 Academic Information & Policies The Disability Coordinator in the MBA Student & Academic Services office will assist students with disabilities to identify barriers and implement plans for access at HBS. More... View Details

9 AM – 9 AM EDT, 03 Oct 2018

HBX Becoming A Better Manager

Maximize your managerial effectiveness by shaping and influencing processes in the critically-important treetop level between 50,000 feet (strategy) and ground level (daily tasks and activities). Program Dates: October 3, 2018 - November 28, 2018 View Details

23 Jan 2020
Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

who has helped to implement such projects overseas. In Uganda, for example, Palladium helped strengthen a local trading organization so that it could enable a large regional brewing company to replace imported agricultural products with... View Details

Keywords: by Michael Blanding

07 Sep 2021
News

Embracing Activism for Social Change

Co-Response Partnership, a pilot program implemented with the county’s mental health authority, Detroit Wayne Integrated Health Network (DWIHN), designed to create better outcomes in emergencies involving first responders and citizens... View Details

Keywords: Deborah Blagg

Publications