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(12,573)
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Show Results For
- All HBS Web
(12,573)
- People (50)
- News (3,118)
- Research (6,963)
- Events (27)
- Multimedia (168)
- Faculty Publications (4,810)
- 20 Jun 2011
- Lessons from the Classroom
Fame, Faith, and Social Activism: Business Lessons from Bono
1980s, the band members' journey to sustain and enhance their identity in the next two decades, and the ongoing commitment to balancing their music careers, fame, personal... View Details
- 17 Dec 2001
- Research & Ideas
Venture Capital: Hot Markets and Current Industry Trends
added. Neeraj Agrawal, Senior Associate, Battery Ventures, said he's interested in enterprise software and data center automation, but not so keen on customer relations management or wireless. "The... View Details
Keywords: by Julia Hanna
- Web
Strategy for Health Care Delivery - Institute For Strategy And Competitiveness
Explore strategy transformation, geographic expansion, and the process of introducing new measurement approaches Expand your personal and professional network: Extend your... View Details
- 2008
- Book
Borrowing to Live: Consumer and Mortgage Credit Revisited
By: Nicolas P. Retsinas and Eric S. Belsky
Retsinas, Nicolas P. and Eric S. Belsky, eds. Borrowing to Live: Consumer and Mortgage Credit Revisited. Brookings Institution Press, 2008.
- 01 Jun 2002
- News
Fellowship Dinner Brings Students and Donors Together
donors, recipients, and guests. Crane, a Robert K. & Myra H. Kraft Financial Aid Fund recipient, spoke on behalf of the eight hundred students in the MBA Classes of 2002 and 2003 who have received financial... View Details
Keywords: Management
- Web
Patients - Institute For Strategy And Competitiveness
Insist providers provide their results with patients like you. Choose cost-effective health plan structures involving deductibles together with HSAs to save for future health care needs Seek a long-term relationship with a plan instead of plan churning Communicate... View Details
- 2008
- Working Paper
Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry
By: Dennis Campbell
Many companies operate units which are dispersed across different types of markets, and thus serve significantly diverging customer bases. Such market-type dispersion is likely to compromise the headquarters' ability to control its local managers' behavior and... View Details
Keywords: Business Headquarters; Customer Focus and Relationships; Geographic Location; Governance Controls; Organizational Design; Franchise Ownership; Retail Industry
Campbell, Dennis. "Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry." Harvard Business School Working Paper, No. 08-091, April 2008.
- 01 Sep 2015
- News
Alumni and Faculty Books for September 2015
(Rupa Publications) Thirty women in power answer questions that confront all working women, from how best to balance the personal and the professional to how to dismantle gender biases. The essayists... View Details
- July 2017 (Revised November 2017)
- Case
Propel
By: Mitchell Weiss and Sarah McAra
In 2014, Jimmy Chen, a former product manager at Facebook, founded the start-up Propel to build software for low-income Americans. After conducting in-depth behavioral research, Chen and his small team in New York City began to develop technology to address the... View Details
Keywords: Public Entrepreneurship; Govtech; Food Stamps; EBT; Mobile App; User Research; Financial Services Referrals; Grocery Marketing; Customer Discovery; Social Entrepreneurship; Entrepreneurship; Public Sector; Business Model; Research; Social Enterprise; Poverty; Welfare; Mobile and Wireless Technology; Applications and Software; Technology Industry; United States
- 26 Jun 2023
- Research & Ideas
Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks
marketers think of the customer experience like a play in three acts—pre-purchase, purchase, and post-purchase. However, research by De Freitas and fellow researchers looked... View Details
- Web
Redefining Productivity in the Value Chain - Institute For Strategy And Competitiveness
intensity Improving employee health and safety Enhancing the productivity and wages of lower income employees Recruiting that represents the diversity of customers View Details
- 15 Jun 2020
- News
Alumni and Faculty Books for June 2020
and WeWork—along with interviews and stories from their own personal experience, to make these ideas come alive. This book is your indispensable guide for unleashing greatness... View Details
- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
success, a story that has seen revenues multiply, share prices jump many times, and customer satisfaction become an industry benchmark. The Happiness Equation: Want Nothing + Do Anything = Have Everything by... View Details
- December 2014
- Case
Henry A. Kissinger as Negotiator: Background and Key Accomplishments
By: James K. Sebenius and Laurence A. Green
Following a brief summary of Henry A. Kissinger's career, this case describes three of his most pivotal negotiations: the historic establishment of U.S. diplomatic relations with the People's Republic of China, the easing of geopolitical tension with the Soviet Union,... View Details
Keywords: Kissinger; Negotiation; Bargaining; Diplomacy; Multiparty Negotiations; Dispute Resolution; Mediation; Israel; Sinai; Egypt; Cold War; Detente; China; Nixon; Conflict Management; Negotiation Types; International Relations; Personal Development and Career; Israel; Egypt; China; United States; Soviet Union
Sebenius, James K., and Laurence A. Green. "Henry A. Kissinger as Negotiator: Background and Key Accomplishments." Harvard Business School Case 915-020, December 2014.
- October 2021
- Article
Judgment Aggregation in Creative Production: Evidence from the Movie Industry
By: Hong Luo, Jeffrey T. Macher and Michael Wahlen
We study a novel, low-cost approach to aggregating judgment from a large number of industry experts on ideas that they encounter in their normal course of business. Our context is the movie industry, in which customer appeal is difficult to predict and investment costs... View Details
Keywords: Judgment Aggregation; Quality Uncertainty; Creative Industry; Project Evaluation And Selection; Creativity; Film Entertainment; Judgments; Motion Pictures and Video Industry
Luo, Hong, Jeffrey T. Macher, and Michael Wahlen. "Judgment Aggregation in Creative Production: Evidence from the Movie Industry." Management Science 67, no. 10 (October 2021): 6358–6377.
- 01 Feb 1998
- News
Women at the Top
Kim B. Clark talked about the School's efforts in areas such as entrepreneurial studies, information technology, and the recruiting of more women students to the MBA Program. Day three's sessions offered a mix of business analysis View Details
Keywords: Marguerite Rigoglioso and Susan Young
- November 2008 (Revised November 2008)
- Case
Cyworld: Creating and Capturing Value in a Social Network
By: Sunil Gupta and Sangman Han
In May 2008, the new CEO of Cyworld, a social network company in Korea, had to decide how to create and capture value from his rapidly growing user base. Cyworld was founded in 1999, and in 2003 it was acquired by SK Telecom, a leading mobile service provider in Korea.... View Details
Keywords: Customer Value and Value Chain; Consumer Behavior; Social and Collaborative Networks; Segmentation; Value Creation; South Korea
Gupta, Sunil, and Sangman Han. "Cyworld: Creating and Capturing Value in a Social Network." Harvard Business School Case 509-012, November 2008. (Revised November 2008.)
- 04 Dec 2008
- Working Paper Summaries
Local Industrial Conditions and Entrepreneurship: How Much of the Spatial Distribution Can We Explain?
- 03 Jun 2020
- News
Who Guarantees Your Workplace is Safe for Return?
- 2002
- Case
Creating the Customer-Centric Team: Coordinating Sales and Marketing
Shapiro, Benson P. "Creating the Customer-Centric Team: Coordinating Sales and Marketing." Harvard Business School Publishing Case, 2002. (Note #9-999-006.)