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Show Results For
- All HBS Web
(2,180)
- News (416)
- Research (1,468)
- Events (1)
- Multimedia (6)
- Faculty Publications (641)
- 21 Jun 2011
- First Look
First Look: June 21
new customers, and customers that traded on cash in advance terms prior to the crisis disproportionately reduced their purchases. These results can be rationalized by the model whenever 1) misbehavior on the part of the exporter is of... View Details
Keywords: Sean Silverthorne
- 12 Jul 2016
- First Look
July 12, 2016
fundamentally change the trajectory of a broken system. The bundled payment model, in contrast, triggers competition between providers to create value where it matters—at the individual patient level—and puts health care on the right... View Details
Keywords: Sean Silverthorne
- 01 Jun 2011
- News
The Best-Laid Plans
businesses create and post online video content. About a year later, the company shifted its focus to creating customized videos that target customers at different points in the sales cycle. Things were... View Details
- 01 Sep 2008
- News
Balanced Equation
relationship. Combining our strengths will be profitable, both politically and economically. What’s the toughest thing you’ve had to do in your job? When I first joined M&M Ltd., I had to dismiss some very senior executives who had clearly been violating the ethical... View Details
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
that assigns a real number to any coalition, S N, such that d(S) = -d(N\S). A game of threats is not necessarily a coalitional game as it may fail to satisfy the condition d(Ø) = 0. We show that analogs of the classic Shapley axioms for coalitional games determine a... View Details
Keywords: by Sean Silverthorne
- 01 Mar 2014
- News
The Solution to the Global Food Crisis Just Might Come from Nigeria
to build shared value over the long term. AACE provides groups like the Jaba Ginger Farmers Cooperative Society—which is made up of 3,000 smallholders, more than half of them women—with a trustworthy customer. In return, by sourcing... View Details
- 08 Dec 2003
- Research & Ideas
Is That Really Your Best Offer?
In hardball bargaining, is the other side really making its "absolute final offer" or only bluffing? In a collaborative situation, do you understand everyone's true interests? Are valued customers... View Details
Keywords: by Michael Wheeler
- 22 Nov 2022
- Blog Post
Alumni Leaders on Decarbonization Strategies for Combatting Climate Change
Fermata Energy is the first company to be commercially deployed in the US for light-duty vehicles, the first to earn UL 9741 certification in North America, the first to earn OEM approval for battery health, and the first to earn revenue for fleet View Details
- 02 Sep 2014
- First Look
First Look: September 2
https://www.hbs.edu/faculty/Pages/download.aspx?name=14-062.pdf September 2014 Managing Consumer Services: Factory or Theater Customer Experience and Service Design By: Karmarkar, Uday, and Uma R. Karmarkar Abstract—While services already... View Details
Keywords: Sean Silverthorne
- 13 Oct 2010
- First Look
First Look: October 13, 2010
indifference-pricing framework to value the systematic crash risk exposure of the collateral. We then apply Modigliani and Miller's (1958) Proposition Two (MM) to split the cost of bearing this risk between the borrower and lender,... View Details
Keywords: Sean Silverthorne
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
skills for a lifetime of social impact. "Rather than lamenting the forced 'gap year' so many are facing," says Falik, "let's seize this moment for what it can be: a historic opportunity to launch the generation of leaders our world needs... View Details
- 01 Dec 2016
- News
Vive la Madeleine!
the third of five children. The family placed a heavy emphasis on the value of good, honest labor; at 18, he became a firefighter to help pay his university expenses. The occupying workers also came from large families, and many had... View Details
- 27 Mar 2012
- First Look
First Look: March 27
experiment carried out in a large business process outsourcing company, we found that socialization focused on personal identity (emphasizing newcomers' unique perspectives and strengths) led to significantly greater customer satisfaction... View Details
Keywords: Carmen Nobel
- Web
From the Chief Financial Officer | Annual Report 2024
enhance its offerings. HBP expects a low single-digit percentage increase in revenue for fiscal 2025. To achieve this, the group plans to improve how the organization operates and delivers value to customers, better match its strategies... View Details
- Web
HBS - Financials | From the Chief Financial Officer
in the prior year, primarily reflecting higher customer acquisition costs amid increased competition in the educational technology market. Total enrollment grew to 40,667 participants, 5 percent higher than the prior year. Although down... View Details
- 01 Jun 2012
- News
Around the World
global value chains and global competitors. And recruiting itself became global,” notes Palepu. As the nascent globalization process picked up steam in the 1990s, HBS began to grapple with its implications for the MBA Program, says... View Details
- 01 Feb 1997
- News
Made, Not Born: HBS Courses and Entrepreneurial Management
students learn how to apply discipline to the inexact science of valuing private enterprises." Running and Growing the Small Company The dramatic beginnings of entrepreneurial businesses have been much discussed in the media and business... View Details
- 01 Dec 2010
- News
The Transformers
idea was to take the best thinking of the for-profit sector and customize it in ways that would actually make it useful for nonprofits,” recalls Bradach. “We really were in uncharted territory and learning as much as we were teaching,”... View Details
- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
is still an industry, with economic inputs, business models, competitors, value chains, and a dynamic, challenging marketplace. Gaylin examines each of the major segments (Broadway, regional theater, orchestra, opera, and dance) along... View Details
- 02 Sep 2018
- News
Havana Rising
them in their home, meeting their family.” That human connection, she says, is often valued above the financial incentive in Cuba. Gordon gives an example: When hiring a group of economists from the University of Havana for a consulting... View Details
Keywords: Dan Morrell; photographed by Eve North