Publications

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March 1988 (Revised July 1990)
Case

Walt Disney Productions: Greenmail

Considers a firm whose investment strategies have essentially run out. Walt Disney's original visions and goals have all been fulfilled and after his death no new ones are forthcoming. Disney faces repeated takeover attacks and is forced to either set new corporate... View Details

Keywords: Corporate Strategy; Crisis Management; Acquisition; Financial Strategy; Entertainment and Recreation Industry; United States

October 26, 2022
Article

Climate Risk Is Growing. Is Your Company Prepared?

By: John D. Macomber

Most people don’t have a strategy for how to handle the worsening perils of flooding, wildfires and extreme heat. They should adopt a four-step process for protecting their property, whether it be a home or a business. First, they should prioritize how important... View Details

Keywords: Climate Risk; Climate Change; Risk Management; Crisis Management; Insurance

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June 24, 2020
Article

Wolfgang Puck on Leading His Restaurants Through the Pandemic

By: Boris Groysberg

Chef Wolfgang Puck shares his experience leading his restaurants and other businesses through the pandemic crisis. He explains how his company has pivoted to find new sources of revenue and how he has become a vocal advocate for the restaurant industry. He also... View Details

Keywords: Coronavirus Pandemic; Restaurants; Restaurant Industry; Reopening; Health Pandemics; Crisis Management; Organizational Change and Adaptation; Safety

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May 1997 (Revised March 2001)
Teaching Note

Sime Darby Berhad (A), (B), and (C) Teaching Note

By: Tarun Khanna

Teaching Note for (9-797-017), (9-701-117), and (9-701-118). View Details

Keywords: Financial Crisis; Multinational Firms and Management; Malaysia

December 1996 (Revised June 1997)
Case

Trinity College (A)

By: F. Warren McFarlan and Jaan Elias

Trinity College was an elite, private, liberal-arts college of some 1,800 students located in Hartford, CT. When Tom Gerety was chosen as Trinity's 17th president in 1989, he pledged to stay for ten years. Now less than five years at the job, Gerety announced he was... View Details

Keywords: Higher Education; Crisis Management; Management Succession; Planning; Social Enterprise; Education Industry; Connecticut

04 Aug 2014
Op-Ed

Why Small-Business Lending Is Not Recovering

because of a perfect storm of their falling sales and weakened collateral, and growing risk aversion among lenders. Those days are not over. While lingering cyclical factors from the crisis may still be constraining access to bank credit,... View Details

Keywords: by Karen Mills; Banking; Financial Services

21 Jun 2016
News

Rescuing Families from ISIS-Led Genocide

In August, 2014, a horrific ISIS attack on Yazidi towns in Northern Iraq created a humanitarian crisis that Canadian executive Michel Aziza (MBA 1991) couldn’t ignore. “This is the latest chapter in a long history of persecution for the... View Details

25 Apr 2024
Blog Post

Climate Stories: Water Series - Episode #18: Tom Ferguson (MBA 2014) Venture Capitalist and Water Evangelist

Series - Episode #18: Tom Ferguson (MBA 2014) Venture Capitalist and Water Evangelist “We need to get the water molecule on the same footing as the carbon molecule. This industry has not communicated effectively. Solving the water crisis... View Details

06 Apr 2016
What Do You Think?

As Tim Cook, How Would You Tackle Apple's Next Challenge?

Summing Up--Is Product Security A Potential Distraction for Apple’s Leadership? The saga of Apple’s stand-off with the United States government over the Company’s refusal to assist the FBI in hacking its own iPhone product to aid in a domestic terrorism investigation... View Details

Keywords: by James Heskett; Computer

July 2018
Case

Ce Soir-Là, Ils n'Arrivent Plus Un par Un, Mais par Vagues: Coping with the Surge of Trauma Patients at L'Hôpital Universitaire La Pitié Salpêtrière—Friday, November 13, 2015

By: Herman B. "Dutch" Leonard, Emilie Billaud and Arnold M. Howitt

On November 13, 2015, Dr. Marie Borel, Dr. Emmanuelle Dolla, Dr. Frédéric Le Saché, and Professor Mathieu Raux were the doctors in charge of the trauma center at L’Hôpital de la Pitié Salpêtrière in Paris, where dozens of wounded and dying patients, most with severe... View Details

Keywords: Health Care and Treatment; Crisis Management; Performance Capacity; Decision Making; Leadership; Health Industry; Europe; France; Paris

01 Mar 2019
News

3-Minute Briefing: Richard Edelman (MBA 1978)

reskilling blue-collar workers—which is perfect in a time of automation. It’s genuine, because it fits with who their customer is, and it means something. Companies need to stay in their own swim lane. I still love doing crisis work,... View Details

Keywords: Julia Hanna; Advertising, Public Relations, and Related Services; Professional Services

01 Dec 2009
News

Faculty Books

7 Lessons for Leading in Crisis by Bill George (Jossey-Bass) Drawing on his in-the-trenches experience and lessons from crisis-tested executives, Professor George shows what leaders must do to become strong and survive any crisis. His... View Details

Keywords: Air Transportation; Transportation

01 Mar 2010
News

Islam’s Great Culture Is Dying

resurgence” has metamorphosed into a death march of Islamic civilization, Allawi writes in his recent book, The Crisis of Islamic Civilization (Yale University Press). Although Islam as a religious faith nurturing millions of believers... View Details

Keywords: Sean Silverthorne; Publishing Industries (except Internet); Information

May 2011
Article

The Hollow Science

By: Robert S. Kaplan

The financial meltdown made clear that the executives of many major financial institutions were operating with inadequate or distorted information about the values and risks of their firms' assets. It's fair to say that business scholars bear some... View Details

Keywords: Accounting; Financial Crisis; Financial Management; Information; Knowledge Acquisition; Risk Management; Practice

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March 2009
Case

Putting Sparkle Into Soda-Club's European Partnerships

Daniel Birnbaum, new CEO of Soda-Club, has taken charge of a company with significant market penetration, brand equity, and revenues in certain European markets. The company is also plagued with hostile relationships with major distributors. He needs to decide how to... View Details

Keywords: Globalized Firms and Management; Partners and Partnerships; Distribution; Entrepreneurship; Crisis Management; Distribution Industry; Europe