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Show Results For
- All HBS Web
(2,394)
- People (17)
- News (1,077)
- Research (886)
- Events (5)
- Multimedia (8)
- Faculty Publications (134)
- 10 Mar 2021
- News
Next Normal
planning, she writes: agreeing on team goals; gaining clarity on each member’s role, function, and constraints; understanding the available resources, ranging from budgets to information; and identifying shared norms that map out how teammates will collaborate... View Details
- 16 May 2017
- News
Facing the Board
BlackRock. David Baum (MBA 1996), an entrepreneur and early-stage venture capitalist, pointed out that when Larry Fink cofounded BlackRock, he had just lost $100 million at First Boston. His failure was the foundation upon which BlackRock... View Details
- 25 Aug 2010
- News
Games, Parties, Pranks, and Celebrations
(sent in by class-notes secretaries) Games 1972J. Section A started our bingo game in the second term of our first year (1971). Cards had the names of roughly a third of the class (24 of 75) on them (5 each for B, I, G, and O and 4 plus... View Details
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
formulate strategy in large, evolving technical systems. I argue that the points of value creation and value capture in a technical system are the system’s bottlenecks. Bottlenecks arise first as important technical problems to be solved.... View Details
Keywords: Dina Gerdeman
- 01 Sep 2016
- News
Code name: Miesiąc
Maj says. “It’s a symbol of my life.” Maj was in his final year of high school in the spring of 1975 when he was first summoned to the local offices of the SB. He wanted the necessary permission from the office to travel abroad; he... View Details
- 17 Apr 2019
- News
Give It to Me Straight
thought you all cared about me." Now I realized that I have failed Bob in six really important ways. I have failed, first of all, to solicit feedback. I've failed to solicit both praise and criticism from Bob. So those are the View Details
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
of Uncommon Service is that to achieve service excellence, you may need to make some tradeoffs. Is that a hard sell for some managers who are motivated to excel in all areas? A: Frei: Even superstar managers would probably admit to being better at some aspects of their... View Details
- 13 Sep 2019
- News
Hollywood Ending
on and enough customers to make it a viable business. They’re not settling for half-measures. “If we have great content but we don’t have a differentiated experience, we fail,” she says. “And the reverse is true too.” The urgency to get there View Details
- 10 Aug 2017
- News
Skydeck Live: The Happiness Equation
to have you here for Skydeck Live. Thank you for being here with us, Neil. So you're going to talk to us today about happy and awesome. I know these are concepts you've been thinking about for a long time since you started your first blog... View Details
- Web
Dean Srikant Datar’s 2022 Commencement Remarks | About
EKTA dance competition; in discussions with the Student Association leadership; or at end-of-semester parties in the Dean’s House Garden that you were all so curious to see. I've also spoken with every faculty member at the School, hosted my View Details
- 06 Oct 2014
- Research & Ideas
Why Businesses Need a Language Strategy
leading their teams in a way that ensures there's equity of contribution and evaluation. There's a great deal of performance anxiety in global organizations, where people are worried about how they are being appraised, whether it is on their language skills or their... View Details
Keywords: Re: Tsedal Neeley
- 22 Feb 2022
- News
An Rx for Small Business Recovery
COVID-19’s impact on the sector makes 2009 look like a teeny blip.” There are over 30 million small businesses in the United States, accounting for half of the nation’s private sector employment and the majority of job creation. Many of... View Details
Keywords: Deborah Blagg
- 09 Jul 2018
- Research & Ideas
Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)
ago. Or the first Newton, Tang, or Roomba. Everyone knows and understands a better mousetrap when they see one—no selling skills really required. But a 3-D printer? Why would I want that? How much does it cost to maintain? What’s wrong... View Details
- 13 Jun 2017
- News
Finding Common Ground
serial entrepreneur, the New Mexico native ran his first business as an undergrad at George Washington University in Washington, DC, in the early 1990s. Selling medical lab tools from his dorm room and making deals using an old-school,... View Details
Keywords: Ralph Ranalli
- 25 May 2021
- Blog Post
Aisha Fatima Dozie is Igniting Confidence as the Founder of Bossy Cosmetics
earning her MBA at Harvard Business School. In fact, she spent the first decade of her life living down the road from Harvard in Cambridge, Massachusetts, yet the halls of Harvard Business School could not have been further from her sense... View Details
- 14 May 2012
- Research & Ideas
Breaking the Smartphone Addiction
here, it could be made to happen most anywhere. Imagine my delight then, when four years after we conducted our first experiment at BCG's Boston office, 86 percent of the consulting staff in the firm's Northeast offices—including Boston,... View Details
Keywords: by Leslie A. Perlow
- 30 Jun 2003
- Research & Ideas
Computer Security is For Managers, Too
don't hire armed guards to prevent the occasional nonbusiness use of copy machines, nor do you keep your company's cash in a filing cabinet. You protect each corporate resource in proportion to its value. The same principle applies to digital security. To begin, you... View Details
- Web
Freedom, Fear, and Feedback: Should Other Companies Follow Netflix’s Lead? | Working Knowledge
state of fear. “Sunshining” could cause an employee to lose their job if it revealed significant mistakes. International employees had varying levels of comfort with Netflix’s practices. For instance, Japanese culture is traditionally... View Details
- 01 Sep 2008
- News
Mara Aspinall
believe most patients are more knowledgeable about their own health care than they are given credit for. The popular press has done a good job of covering advances in genetic research, and consumers are trying to integrate that... View Details
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
fulfillment drive work engagement. Employees have needs (e.g., a desire to be authentic) and they also have expectations for how their job or their organization will fulfill them. We argue that experiences at work that confirm employees’... View Details
Keywords: Sean Silverthorne