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Show Results For
- All HBS Web
(3,858)
- People (6)
- News (865)
- Research (2,487)
- Events (20)
- Multimedia (11)
- Faculty Publications (827)
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- 04 Mar 2014
- First Look
First Look: March 4
resources to meeting that customer's needs. This article will show you how to identify the best primary customer for your business by analyzing perspective, capabilities, and profit potential; allocate resources through structural... View Details
Keywords: Sean Silverthorne
- 31 Aug 2009
- Research & Ideas
Why Competition May Not Improve Credit Rating Agencies
presence among firms with poor ratings. This tends to obscure our first finding, and when we control for this, the effect of competition is, if anything, larger. Q: People often assume that competition leads... View Details
- 18 Sep 2007
- First Look
First Look: September 18, 2007
within the task network and serve to separate one set of tasks from another. Placing a transaction in a particular location in turn requires work to define, count (or measure), and pay for the transacted... View Details
Keywords: Martha Lagace
- 08 Jun 2011
- Lessons from the Classroom
Twenty-first Century Skill: Trading Carbon Credits
Cap and trade has become an increasingly popular mechanism used by governments to induce green behavior among corporate polluters, with news emerging almost daily. Just recently New Jersey Governor Chris Christie withdrew his state from the Regional Greenhouse Gas... View Details
- 31 May 2011
- First Look
First Look: May 31
make purchases. Retailers, however, felt that major credit and debit card issuers had too much market power which was leading to higher costs for retailers to accept such payment forms. Consumers were... View Details
Keywords: Sean Silverthorne
- 05 Sep 2006
- Research & Ideas
HBS Cases: Porsche’s Risky Roll on an SUV
not looking at relative productivity at a given moment in time or the relative unit cost levers, for instance, of managerial expertise. And then two, you're not seeing how fast... View Details
- 10 Oct 2007
- First Look
First Look: First Look: October 10
spending on groceries. Controlling for customer-fixed effects and other relevant variables, we find that grocery spending increases by $1.59 with the use of a $10-off coupon. In addition, even though the... View Details
Keywords: Martha Lagace
- 02 Nov 2009
- Research & Ideas
Shareholders Need a Say on Pay
Representatives passed a bill granting shareholders a non-binding vote on executive compensation and severance packages. It also maintains that compensation committees should be independent of management. But given its non-binding status,... View Details
- 30 Sep 2015
- Research & Ideas
Political Polarization: Why We All Just Can't Get Along
from the same party and some with partners from the other party. A control group played without knowing their anonymous partners’ political leanings. In the game, Player A could keep $5 View Details
- 14 Mar 2017
- First Look
First Look at New Research, March 14
known as one of the leading public universities in both the U.S. and the world, has seen turbulent times recently. While student enrollment and View Details
Keywords: Sean Silverthorne
- 09 Jan 2006
- Research & Ideas
What Really Drives Your Strategy?
work he makes a resource allocation decision at the operating level—how to allocate his time and attention—which de facto keeps the investment from happening, even though financial resources have been... View Details
Keywords: by Martha Lagace
- 09 Feb 2016
- First Look
February 9, 2016
turnover in sales is 25% to 30%, while direct replacement costs for a telesales employee ranges from $75,000 to $90,000 and other sales positions cost as much as $300,000.... View Details
Keywords: Sean Silverthorne
- 18 Jun 2001
- Research & Ideas
When In-House Research Isn’t Enough
owe their life's blood to PARC—Adobe, SynOptics, VLSI, and 3Com, for example—together recorded a market value last year five or six times greater than that of mother Xerox. "By focusing too narrowly on... View Details
Keywords: by Jim Aisner
- 22 Apr 2008
- First Look
First Look: April 22, 2008
for business strategy, organization, control systems, and sales management requirements. As a result, the case raises issues and analytics relevant to topics such as aligning... View Details
Keywords: Martha Lagace
- 23 Jul 2001
- Research & Ideas
How the Giants of Enterprise Seized the Future
out the Brownie. Price: $1.00. And easy to use. As the famous slogan of the product announced: "You push the button. We do the rest." It took time for Eastman himself to grasp the profit potential... View Details
Keywords: by Richard S. Tedlow
- 19 Jun 2018
- Research Event
Has Environmental Sustainability Lost its Relevance?
entity that can effectively lobby to pass such policy. It’s time to revisit the assumption, one speaker argued, that sustainability can be reconciled with economic growth. "What’s the use of a zero-waste View Details
- 28 Jul 2003
- Research & Ideas
It’s India Above China in New World Order
technology lab." Tell us briefly how and why you believe Chinese and Indian émigrés have come to perpetuate such different roles. Do you see these roles changing? A: The different composition of the... View Details
Keywords: by Martha Lagace
- 30 Jun 2020
- Book
Capitalism Is More at Risk Than Ever
competitive workforces and attract other industry; that clean water and renewable energy can reduce their costs and improve their products; View Details
Keywords: by Martha Lagace
- 28 Jan 2002
- Research & Ideas
Read All About It! Newspapers Lose Web War
different markets with different customers and employ different business models than those traditionally successful in the established organization, they are typically undervalued by that organization. Managers refuse to provide the... View Details
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
often leading to new patents and companies—and at the same time producing a rich dataset for research. Comparing the list of winners for 100 years with databases of patent data from the British Patent... View Details
Keywords: by Michael Blanding