Publications

Educators

06 Oct 2003
What Do You Think?

Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?

Summing Up In the judgment of respondents to the October column, repeating the development of disruptive technologies is an admirable but elusive target. Respondents commonly asked whether it is a process disrupted by too many factors—some of them a product of View Details

Keywords: by James Heskett

April 1987
Case

Giant Systems Division: The Personnel Function

By: Michael Beer

Keywords: Human Resources; Management

January 1994
Article

Salesforce Compensation Plans: Managerial Insights from Recent Theoretical Developments

By: R. Lal

Keywords: Compensation and Benefits; Management; Theory

10 Mar 2025
News

How Gen AI Could Change the Value of Expertise

10 Mar 2025
News

The Surprising Truth About Low Performers

01 Oct 2000
News

Faculty Retirements

the Executive Education Program, including The CEO Transition Workshop, Managing Business Transformation, Leading Professional Services Firms, and Strategic Human View Details

May 1996 (Revised November 2018)
Case

Ecolab, Inc.

By: Ashish Nanda

By 1993, Ecolab has established a dominant market position in the institutional cleaning industry. As the company’s principal competitor, Diversify, drives sales aggressively, Ecolab president Al Schuman faces a choice about how best to market Ecolab’s offerings.... View Details

Keywords: Customer Relationship Management; Employees; Retention; Marketing Strategy; Risk Management; Service Industry

Educators

12 Oct 1999
Research & Ideas

What It Takes: Minorities in the Executive Suite

Express; Solomon Trujillo, president and CEO of U S West Communications; and Ann Fudge, president of Maxwell House Coffee Company and Post Cereals? How did these people of color overcome the odds and break through the glass ceiling that hangs over the heads of most... View Details

Keywords: by Judith A. Ross

17 Nov 2011
Sharpening Your Skills

Sharpening Your Skills: Organizational Design

managers allow so-called support function employees to become catalysts for change. Key concepts include: Marketers, human resources managers, finance managers, and other... View Details

Keywords: Re: Ranjay Gulati & Raffaella Sadun

Article

When Hiring CEOs, Focus on Character

By: Aiyesha Dey

The author, an associate professor at Harvard Business School, has studied the ways in which the lifestyle behaviors of CEOs—in particular, materialism and a propensity for rule breaking—may spell trouble for a company. Her research, which includes looking at... View Details

Keywords: CEOs; Lifestyle; Risk Management; Recruitment; Ethics

Register to Read

October 1993 (Revised December 1998)
Supplement

Erik Peterson (D)

By: John J. Gabarro

Implicitly raises the question of what Peterson should do to extricate himself from his difficulties. Should he consider resignation, go directly to the company's president to seek relief, or clarify the situation within the company? A redisguised version of an earlier... View Details

Keywords: Employee Relationship Management; Resignation and Termination; Leadership

October 2007 (Revised February 2008)
Case

The Coca-Cola Company (A): The Rise and Fall of M. Douglas Ivester (Abridged)

By: Michael D. Watkins, Carin-Isabel Knoop and Cate Reavis

This is a shortened version of "The Coca-Cola Company (A): The Rise and Fall of M. Douglas Ivester," HBS case #9-800-355. It eliminates some background detail and the financial data and exhibits. As with the original case, it chronicles the appointment of Douglas... View Details

Keywords: Resignation and Termination; Selection and Staffing; Managerial Roles; Food and Beverage Industry

Educators

2022
Book

Decision Leadership: Empowering Others to Make Better Choices

By: Don A. Moore and Max H. Bazerman

When we think of leaders, we often imagine lone, inspirational figures lauded for their behaviors, attributes, and personal decisions, and leadership books often reinforce that view. However, this approach ignores a leader’s mission to empower others. Applying decades... View Details

Keywords: Empowerment Leadership; Leadership; Employees; Decision Making; Management Style

19 Sep 2012
Research & Ideas

Book Excerpt: “The Architecture of Innovation”

level. Yet the corporation's senior management and human resource professionals resisted changing the scheme, pointing out the high quality of junior hires that the firm was... View Details

Keywords: by Josh Lerner; Financial Services

01 Sep 2005
News

WATER Ltd.

without water and sanitation by 2015. The essential element is leadership from the public sector.” Doug Brown agrees. “Water issues are addressable, but they require a commitment of resources and capital. That people drink water... View Details

Keywords: Garry Emmons; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services; Waste Management and Remediation Services

December 2007 (Revised February 2009)
Case

Don Jenkins: Resigning from the Firm

By: Boris Groysberg, Geoff Eckman Marietta and Steven Manchel

Don Jenkins, a star event planner at a large firm, resigns to take a position at a boutique firm. However, Don may have made some mistakes when departing that could be trouble later on down the road. The case can be used to teach the business and legal aspects of... View Details

Keywords: Talent and Talent Management; Resignation and Termination; Retention; Law; Service Industry

After failing to convince Larry Ellison that Oracle should invest in the development of human resource management software, Duffield decided to create his own business.... View Details

Keywords: Computers & Electronics

October 1986
Supplement

Timken Co., Video

Provides interviews with four top executives of the Timken Co., including the president, Joe Toot, Jr., discussing the company's employee communications and employee relations strategy. View Details

Keywords: Employee Relationship Management