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Show Results For
- All HBS Web
(3,342)
- People (3)
- News (748)
- Research (2,182)
- Events (10)
- Multimedia (9)
- Faculty Publications (1,104)
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
to let customers acquire points or miles or any loot unconnected to the product they are using . . . It's about customers and suppliers caring for each other's success." As Alan de Winter put it, "A consistently well-delivered product or View Details
Keywords: by James Heskett
- 01 Mar 2011
- News
Making Their Way
medical industry; shelving units for retail consumer products; and high-tolerance firing pins for military applications. When it comes to per-piece cost for metal stampings, the United States is very competitive with China because labor... View Details
- 23 Dec 2002
- Research & Ideas
Setting the Stage: A Young Scholar at HBS
University of Pennsylvania? Wadhwani: My research focuses on the historical development of banking services for ordinary Americans. In the early nineteenth century, banks primarily served the commercial financing needs of merchants, and a... View Details
- 24 Mar 2009
- First Look
First Look: March 24, 2009
standard-setting authority to an international body. There is also evidence that the likelihood of IFRS adoption at first increases and then decreases in the quality of countries' domestic governance institutions, consistent with IFRS... View Details
Keywords: Martha Lagace
- 01 Apr 1997
- News
How Green Is the Valley: HBS Students Explore Booming California Industries
Association of Northern California. "The trip raised employers' awareness of the quality of our students and their enthusiasm for opportunities in this industry." "The trip raised employers' awareness of the View Details
Keywords: Daniel Penrice
- 30 Jun 2009
- First Look
First Look: June 30
paper from SSRN ($5): http://papers.nber.org/papers/w15023 Variation in Experience and Team Familiarity: Evidence from Indian Software Services Authors:Robert S. Huckman and Bradley R. Staats Abstract In settings ranging from product... View Details
Keywords: Martha Lagace
- 01 Oct 1999
- News
HBS Alumni Association Board of Directors: President's Report
effectively over the last two years - it is a pleasure to inherit such a healthy organization. My fellow Board members and I are committed to carrying out the overall mission of the Board, which is to continually evaluate the quality and... View Details
- 01 Sep 2009
- News
Consumer Finance Makes HBS Debut
we have a rich set of finance electives, including courses on behavioral topics, investment management, financial markets, private equity, venture capital, financial engineering (which I also coteach), and a host of other topics. Retail financial View Details
Carl E. Wickman
In 1926, with a colleague named Orville Caesar, he formed the holding company that would eventually become Greyhound. Wickman, seeing that an increased bus transportation system was beneficial to both bus companies and the seemingly View Details
Keywords: Transportation
- 30 Dec 2013
- Research & Ideas
Most Popular Articles of 2013
productivity and quality of care can be increased by uncovering organizational factors associated with operational failures so that hospitals can reduce the frequency with which these failures occur. Research by Anita L. Tucker and... View Details
Keywords: by Staff
- 15 Nov 2017
- Research & Ideas
How Does a Social Startup Decide to Commercialize? It May Depend on the Founder's Gender
increase the likelihood of approaching a social venture with a business-minded bent. The team hypothesized that cultural gender norms might play a role, too. “Gendered cultural beliefs associate women with personal qualities such as... View Details
Keywords: by Carmen Nobel
- 13 Nov 2007
- Research & Ideas
Six Steps for Reinvigorating America
part of that-healthcare, quality of life services such as environmental technologies, and education. The white coat is a symbol for both health professionals and people working in laboratories to discover... View Details
Keywords: by Sean Silverthorne
- 15 Nov 2020
- News
Fostering Innovation in Social Enterprise Across Harvard
Gifts to the HBS Fund support a wide range of people and programs like this. On April 16, video screens were glowing as spectators watched the finale of HBS’s annual New Venture Competition (NVC). COVID-19 turned the View Details
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
If you’ve ever tried to call an airline or almost any service business of a certain size, you’re probably familiar with the problem: After navigating a seemingly endless set of options, you’re asked by an automated message to share... View Details
- October 2004 (Revised May 2006)
- Case
Transforming Singapore's Public Libraries (Abridged)
By: Lynda M. Applegate and Roger H. Hallowell
The Singapore Public Library system was transformed from being mediocre at best to world class using information technology, progressive human-resources management, and marketing approaches unusual for government agencies. View Details
Keywords: Transformation; Organizational Change and Adaptation; Service Delivery; Marketing Strategy; Competitive Advantage; Human Resources; Information Technology; Nonprofit Organizations; Public Administration Industry; Singapore
Applegate, Lynda M., and Roger H. Hallowell. "Transforming Singapore's Public Libraries (Abridged)." Harvard Business School Case 805-028, October 2004. (Revised May 2006.)
- Web
Blog | Social Enterprise | Harvard Business School
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details
- 02 Sep 2002
- What Do You Think?
What Can Business Schools Do to Avoid Bad Apples?
person's commitment to service outside of their profession ... as good an indication as any of a person's commitment to more than just achieving status and making money" (Tammy Doty); 3) encouraging a school's admissions group to... View Details
Keywords: by James Heskett
- September 1999 (Revised June 2001)
- Case
eBay, Inc.
By: Stephen P. Bradley and Kelley Porter
eBay was the world's largest and most popular person-to-person trading community on the Internet. In early 1999, the company was doing very well and seemed to have solved many of its early problems. However, on March 30, 1999, Amazon.com announced that it was entering... View Details
Keywords: Technological Innovation; Growth and Development Strategy; Marketing Strategy; Planning; Competition; Competitive Strategy; Competitive Advantage; Web Services Industry; Web Services Industry
Bradley, Stephen P., and Kelley Porter. "eBay, Inc." Harvard Business School Case 700-007, September 1999. (Revised June 2001.)
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
of FairMarket, which provides online auction services for a variety of merchant and community sites. Meakem is the founder and CEO of FreeMarkets, which creates business-to-business online auctions for industrial parts and suppliers.... View Details
- 01 Jun 2012
- News
New Venture Winner an Undercover Success
winner of the Alumni New Venture Contest and its $50,000 grand prize at an April awards ceremony at HBS. “I like to think of our product as the software that protects your hardware,” said Newnam, whose husband, Todd Newnam (MBA 1996) encouraged her to enter the View Details