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  • All HBS Web  (3,914)
    • People  (16)
    • News  (908)
    • Research  (2,469)
    • Events  (27)
    • Multimedia  (47)
  • Faculty Publications  (1,845)

Show Results For

  • All HBS Web  (3,914)
    • People  (16)
    • News  (908)
    • Research  (2,469)
    • Events  (27)
    • Multimedia  (47)
  • Faculty Publications  (1,845)
← Page 104 of 3,914 Results →
  • 01 Sep 2004
  • News

Bill Dunaway (MBA 1964)

After I heard what had happened, I ran up to my room and tore down the signs. As it happens, I had voted for Kennedy. It was a tragic, terrible thing. I thought I would stay in the retail drug business for the rest of my life. My advice... View Details
Keywords: Julia Hanna; Retail Trade; Retail Trade
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

Southwest Airlines, for instance, has continued as a legendary US-based service provider since its inception in 1971, IKEA of Sweden has evolved to teach the world’s retailers about the power of a well- defined and well-executed service... View Details
Keywords: by Jim Aisner; Retail

    Charles E. Merrill

    Merrill created the main street brokerage by founding the Merrill-Lynch Company. He was the first investment banker to realize that chain stores would one day dominate retailing and handled underwriting for at least 25 View Details
    Keywords: Finance
    • 04 May 2009
    • Research & Ideas

    What’s Next for the Big Financial Brands

    credibility you place in the bank's valuation of its assets). Why then has there not been a run on the bank? Being too big to fail is hardly a solid basis on which to build brand equity. The true answer to the question is that retail... View Details
    Keywords: by John Quelch; Banking; Financial Services
    • 01 Mar 2007
    • News

    Avon CEO Jung on Leadership

    leadership, the company introduced new lines and products, repackaged old standbys, invested heavily in research and development, and expanded overseas. Redubbed “the company for women,” Avon now operates in more than 100 countries, generating some $8 billion in annual... View Details
    Keywords: makeup; grooming; Retail Trade; Retail Trade; Retail Trade; Retail Trade
    • 01 Oct 1998
    • News

    Short Takes

    new working paper, "How Promotions and Stockpiling Affect Brand Competition," HBS assistant professor Samuel S. Chun looks at the ways in which retailers influence competition among manufacturers when they take advantage of special deals... View Details
    Keywords: Eileen K. McCluskey
    • 01 Mar 2023
    • News

    Case Study: Power Nappy

    late at night, now that she’s up in the wee hours feeding her baby and scrolling Amazon on her phone, Saigal starts to question the exclusive direct-to-consumer route. “Are we losing out by not being on Amazon—and in retailers like Whole... View Details
    Keywords: Jen McFarland Flint; Miscellaneous Manufacturing; Manufacturing
    • 19 Nov 2014
    • HBS Case

    Marketing Marijuana

    a second is, how much will overall demand increase—since, now that it's legal, you'll have people demanding it who wouldn't have demanded it before." Early indications are that demand is there—and growing. Despite tight regulation, between January and July the... View Details
    Keywords: by Michael Blanding; Food & Beverage
    • 29 Oct 2000
    • Research & Ideas

    Building a Powerful Prestige Brand

    advantage. Most of these retailers allowed consumers to buy on credit. Many, such as Marshall Field's, issued a store charge card to good customers. Charge cards and other possibilities for buying cosmetics on credit were particularly... View Details
    Keywords: by Nancy F. Koehn; Retail; Retail; Retail
    • 14 Aug 2019
    • Sharpening Your Skills

    The Manager's Guide to Leveraging Disruption

    on digital platforms./p> Everyone Knows Innovation is Essential to Business Success—Except Your Board of Directors In a recent survey of 5,000 board members, innovation was not ranked high on their list of priorities. What are they not seeing? On Target: Rethinking... View Details
    Keywords: by Sean Silverthorne
    • 24 Apr 2014
    • News

    Bringing a global perspective to corporate Australia

    Peter Bohn (MBA 1998), managing director of the retail chain Diva in Eastern Europe, talks about the advantages of having a global business perspective. (Published April 2014) View Details
    • 16 Feb 2004
    • Research & Ideas

    Marketing Wine to the World

    than corporate managers who are trying to move money from "cash cows" to "growth businesses." Q: It sounds like supermarkets and chain stores are starting to dominate wine distribution—Costco is one of the largest wine View Details
    Keywords: by Manda Salls; Consumer Products; Entertainment & Recreation; Food & Beverage
    • 01 Mar 2014
    • News

    Cutting Edge

    than when he took over, those outlets are mostly regional players. He looks for the company to penetrate major, nationwide retailers this year on the strength of a national marketing effort, a broader innovation agenda, and Smith... View Details
    Keywords: Retail Trade; Retail Trade; Retail Trade
    • Web

    Related Resources - The High Art of Photographic Advertising - Baker Library | Bloomberg Center

    addition to course related materials, faculty papers from pioneers and leaders in the fields of marketing and advertising education include Malcolm P. McNair Papers Malcolm Perrine McNair was a pioneer in marketing, retailing and... View Details
    • 28 May 2013
    • Research & Ideas

    Can LEGO Snap Together a Future in Asia?

    Asia," as one LEGO executive put it. Uncertainties of Asian retail. Many Asian countries lack a developed retail network. And while big chains like Walmart and Tesco are growing in China, the country still relies on many small... View Details
    Keywords: by Kim Girard; Entertainment & Recreation
    • 24 Nov 2009
    • First Look

    First Look: Nov. 24

    Data Authors:Jonathan Haskel and Raffaella Sadun Publication:Chap. 7 in Producer Dynamics: New Evidence from Micro Data, edited by Timothy Dunne, J. Bradford Jensen, and Mark J. Roberts. The University of Chicago Press, 2009 Abstract The paper investigates the U.K.... View Details
    Keywords: Martha Lagace
    • 15 May 2012
    • News

    Finally Finding the Right Fit

    Heffernan: From one who's tried on many hats, a tip of the cap to HBS. Photo courtesy Andrew Heffernan As a young man in Dublin, Ireland, Andrew Heffernan (MBA 2006) worked in a variety of summer jobs with the family business, the country’s largest retailer. But View Details
    Keywords: fashion; apparel; Apparel Manufacturing; Manufacturing
    • 05 Jun 2019
    • Research & Ideas

    If Your Customers Don't Care What You Charge, What Should You Charge?

    An estimated 60 percent of retail gasoline customers return to the same gas station to refuel, without comparison shopping, according to a recent study. Driven by factors such as habit, brand loyalty, switching costs, and search (which... View Details
    Keywords: by Kristen Senz; Energy
    • 27 Nov 2017
    • Blog Post

    Joining a Start-up: 10 Lessons Along the Way

    generalizations on these macro-trends and think top-down, HBS classes like The Entrepreneurial Manager train us to think bottom-up. We learn how to test hypotheses quickly, and how to use new tools to solve old problems. 5. Skills are transferable.I came from the View Details
    Keywords: Consumer Products / Retail; Consumer Products / Retail
    • Career Coach

    Hillary Mann

    Hillary Mann (MBA, Babson ’15; University of Michigan ’04) is a Corporate Relations Director who manages relationships with organizations in Consumer Products, Retail & Luxury Goods, Hospitality, Agribusiness, and Sustainability.... View Details
    Keywords: Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail
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