Persistence Of Performance Improvements - Publications - Faculty & Research

26 Feb 2019
Blog Post

Forget Cash. Here Are Better Ways to Motivate Employees

types of work Cash rewards are best suited as a motivator for work that is measured quantitatively, Whillans says. Many studies of the service and sales industries show that cash rewards lead to increased... View Details

Keywords: All Industries

05 May 2003
What Do You Think?

Is This a Golden Era for Marketing Productivity?

percent of new products fail within five years ... To the extent that a few, well-chosen customers might provide valuable insights into what would improve the quality of life,... View Details

Keywords: by James Heskett

01 Mar 2008
News

Alumni Books

Forces for Good: The Six Practices of High-Impact Nonprofits by Leslie R. Crutchfield (MBA ’01) and Heather McLeod Grant (Jossey-Bass) What makes nonprofits great? The authors studied twelve nonprofits that have extraordinary influence —... View Details

Keywords: Noel Capon; Publishing Industries (except Internet); Information

27 Oct 2016
News

Pathfinder

adapt to a lower growth environment and still perform well, to improve productivity, to take on the digital challenges in their specific business and industry, and to build and strengthen their... View Details

21 Jul 2008
Research & Ideas

Solving the Marketing Resources Allocation Puzzle

ability to improve performance by understanding and predicting customer behavior. Can you illustrate some of the things that Harrah's does in this area? A: Harrah's does a... View Details

Keywords: by Sean Silverthorne

14 May 2001
Research & Ideas

Are You Managing To a ‘T’? Time To Break With Tradition

intellectual resources—using existing knowledge to improve performance or combining strands of knowledge to create something altogether new—can help companies respond to a... View Details

Keywords: by Morten T. Hansen & Bolko Von Oetinger

01 Sep 2018
News

Research Brief: Where Top-Down Tops Out

facility’s performance. “There is a lot of pressure to deliver and deliver quickly,” Sadun says. “The rational response of an appointed NHS CEO is not necessarily to improve... View Details

Keywords: Jennifer Myers

Web

Shared Value & Investors - Institute For Strategy And Competitiveness

intervening to improve that performance The essential social role of investors is multiplied by recognizing and capitalizing on the shared value opportunity Making the case for... View Details

06 Dec 2021
News

In My Humble Opinion: Come Clean

career: Simon still writes music and plays jazz piano. “I’ve recorded nine CDs and at one point performed a couple dozen times a year around the country. I was able to put at least one of my kids through... View Details

Keywords: Julia Hanna; career; life experiences; dry cleaning; leadership; music; Personal and Laundry Services; Personal Services

01 Mar 2014
News

Faculty and Alumni Books for March 2014

most profitable products and customers and demonstrating how, when, and where to apply over twenty distinct improvement tools and techniques. Finally, it discusses how to embed the process and the tools into the ongoing operations View Details

24 Apr 2013
Research & Ideas

Who Sets Your Benchmarks?

Reaching Your Potential. Kaplan continues his theme of self-directed assessment and improvement with his new book, to be released in early May, What You're Really Meant to Do: A Road Map for Reaching Your... View Details

Profile

Aline Camargo

MBA. With that deeper knowledge about my personality, I could plan more precisely a career path to leverage my strengths and I started working on improving some of my weaknesses that could affect my... View Details

Keywords: Consumer Products; Retail; Entertainment / Media

Blog

How We Are Keeping HBS—and Our Program Participants—Healthy

University Health Service has implemented comprehensive procedures for case investigation and contact tracing. We have also stepped up cleaning protocols and upgraded ventilation systems to improve airflow. In addition, we've tapped into... View Details

01 Sep 2015
News

Alumni and Faculty Books for September 2015

measurement tool, the Total Motivation Factor, enables managers to measure the strength of the company culture and track improvements over time. They explore their original research into how Total Motivation... View Details

01 Mar 2015
News

Alumni and Faculty Books for March 2015

Alumni Books Live the Art by Jeffrey Deitch (MBA 1978) (Rizzoli) A chronicle of Deitch’s career as an art dealer and producer of memorable installations and art happenings that transcended the idea View Details

Keywords: Publishing Industries (except Internet); Information

24 Aug 2017
News

Unlocking Potential

low-income backgrounds. Anderson says their reading improved more than two grade levels over nine months, and they earned high school degree credits at twice the rate of typical high schoolers. Reset’s first... View Details

Keywords: Ralph Ranalli; Community Partners; Legal Services; Professional Services

01 Dec 2020
News

AI Enhances Diagnostic Care

A radiologist and technician at Misr Radiology Center review images taken of a patient and discuss protocol for a brain PET/MRI exam. “AI has improved workflow through higher efficiency and has helped us... View Details

Keywords: Jennifer Gillespie

09 Mar 2021
News

Addressing Education Inequities Exacerbated by the Pandemic

digital divide brought to light by the rapid transformation of the classroom experience from in-person to remote learning. ASHISH DHAWAN (MBA 1997) Founder and chairperson of Central Square Foundation, a... View Details