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Show Results For
- All HBS Web
(2,301)
- News (567)
- Research (1,464)
- Events (12)
- Multimedia (3)
- Faculty Publications (785)
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
purpose can serve as a radically new operating system for the enterprise, enhancing performance while also delivering meaningful benefits to society. It’s the kind of inspired thinking that businesses—and... View Details
- 05 May 2009
- First Look
First Look: May 5, 2009
Authors:Ryan W. Buell, Dennis Campbell, and Frances X. Frei Publication:Production and Operations Management (forthcoming) Abstract This paper investigates the impact of self-service technology (SST) usage on customer satisfaction and... View Details
Keywords: Martha Lagace
- 29 Sep 2015
- First Look
September 29, 2015
patients; however, organizations have struggled to obtain outcomes data from electronic health record (EHR) systems. This study describes how Texas Children’s Hospital customized a commercial EHR system and assembled a cross-functional... View Details
Keywords: Sean Silverthorne
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 29 Sep 2003
- Research & Ideas
Why Managing Innovation is Like Theater
destination in advance. Whether you're designing a new product, running a business in volatile conditions, operating a process that might encounter unforeseen inputs, or just trying to figure out what to do with your life, the journey... View Details
Keywords: by Rob Austin & Lee Devin
- 07 Jun 2016
- First Look
June 7, 2016
strategic, financial, and operational objectives. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51110 May 2016 Oncology How the Affordable Care Act Has Affected Cancer Care in the United States: Has Value for Cancer... View Details
Keywords: Sean Silverthorne
- 04 Apr 2007
- Research & Ideas
The Business of Global Poverty
the event examined the operational and cultural obstacles that impede success in fighting poverty. They also considered the impact of business as a poverty alleviator and whether business engagement alone is sufficient to lift individuals... View Details
Keywords: by Garry Emmons
- 03 Mar 2015
- First Look
First Look: March 3
the size and role of corporate headquarters in the company he had reshaped as a "premium conglomerate." During his tenure, Andersen had divided what had previously been operated as almost a single entity into separate lines of... View Details
Keywords: Sean Silverthorne
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
CEO of US Airways, would become CEO of the new American Airlines Group (AAL). The case describes a number of critical decisions Parker made and actions that he took in the course of the acquisition integration process. All focused on how best to combine the two... View Details
Keywords: Sean Silverthorne
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
through three examples: the design of medical residency matching programs, a scrip system to allocate food donations to food banks, and the recent "Incentive Auction" that reallocated wireless spectrum from television broadcasters to... View Details
Keywords: Carmen Nobel
- Web
Executive Education Courses - Institute For Strategy And Competitiveness
care with health care partners Increase operational efficiencies: Match clinical resources to clinical processes and improve resource utilization Optimize costs over the full cycle of care Manage reimbursement and payment challenges... View Details
- 08 Jul 2014
- First Look
First Look: July 8
expropriation by agents. The principal has three options to address this threat: trust, licensing, and paying agents to stay loyal. We show how the principal can influence the value of these options by modularizing the system and by... View Details
Keywords: Carmen Nobel
- 11 Jan 2011
- First Look
First Look: Jan. 11
the exceptions—scale to national size. Schumpeter's cycle apparently does not operate in the social sector. This paper proposes that the disparity arises from the nonprofit sector's historically immature infrastructure and poor mechanisms... View Details
Keywords: Sean Silverthorne
- 09 Feb 2004
- Research & Ideas
Got a New Strategy? Now Make it Happen
Technologies' Systems Generation and Delivery Unit (SGDU), was charged with creating a single global company from a set of fragmented businesses in Asia, Europe, and the United States. To gain control over product decisions being made by... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
- 24 Aug 2017
- News
Unlocking Potential
prison. Studies by the US Bureau of Justice Statistics show that nearly seven out of 10 former inmates reoffend and return to prison within three years. The Reset Foundation tries to break that cycle by diverting people from the penal View Details
- 10 Mar 2021
- News
New Releases: Alumni and Faculty Books, Podcasts
has ever seen. In the past, biographers of Lord Liverpool have not sufficiently acknowledged the importance of his foremost skill: economic policy (including fiscal, monetary, and banking system questions). Here, Hutchinson's decades of... View Details
- 01 Dec 2008
- News
A Force for Good
stood at a crossroads. It was, by any measure, the preeminent business school in the world. Indisputably, it was the largest, in terms of MBA enrollment, size of faculty, endowment, and operating budget. Its research budget alone — some... View Details
- 01 Oct 1996
- News
Leading In a New Era
management's focus extends beyond strategy, structure, and systems to purpose, processes, and people. All of the restructuring, reengineering, downsizing, and delayering that has occurred during the last decade, Bartlett attests, is the... View Details
Keywords: Nancy O. Perry
- 01 Mar 2007
- News
Daniel Vasella
appreciated by seniors. We have approval rates of way over 70 percent. The costs of drugs in the program are lower than anticipated, and consumers are purchasing drugs at very high discounts. So I think the system seems to work pretty... View Details
- 01 Jun 2020
- News
Keeping the Beat
feminism and activism of my first two albums. My first two albums definitely had more songs like “Young Indian” or “Future Is Female” or “Her,” which have sort of spoken or rapped lyrics, if you will, that directly combat things like patriarchal oppression, control,... View Details