Leadership Change - Publications - Faculty & Research

25 Jul 2016
Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

found six managerial barriers that hindered communication from lower levels getting to the top, among them ineffectiveness of the leadership team. “Unvarnished employee and stakeholder feedback is key in uncovering those barriers so that... View Details

Keywords: by Roberta Holland; Education

24 Feb 2021
News

"Moderna" Case Discussion with CEO Stéphane Bancel

18 Jan 2018
News

The Lessons of All-Day Breakfast

unanimous: All-day breakfast. In the end, all-day breakfast rolled out nationwide in October 2015, less than a year after Cunningham arrived. In this episode of Skydeck, I talked to Cunningham about how she managed rapid organizational View Details

Keywords: Food Services and Drinking Places; Hospitality

Web

Technology & Operations Management Awards & Honors - Faculty & Research

: Elected as a Member of the American Academy of Arts and Sciences in 2024. Amy C. Edmondson : Winner of the 2024 Society for Advancing Business Editing and Writing (SABEW) Award in the Management and Leadership category for Right Kind of... View Details

Web

Dillon House | About

investment bank. Dillon joined the Wall Street bond brokerage firm William A. Read & Company in 1912. Following William Read’s death in 1916, Dillon bought a majority interest in the firm; the company’s name was changed to Dillon, Read &... View Details

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

much too modest. She is an excellent role model for how to manage our careers if we hope to move into ever more important managerial positions. From her story, we see that leadership can be an exciting but arduous journey of... View Details

Keywords: by Linda Hill

25 Jun 2007
Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

also determined that other African American women would be able to rise above their circumstances. Walker's name change from Sarah Breedlove to something both catchier and more dignified was a smart career move that reflected her style... View Details

Keywords: by Martha Lagace; Beauty & Cosmetics

11 Apr 2024
News

Mission Control

we had identified back then, climate change and global security, continue to drive massive demand for our product. We have had a compound annual growth rate over the last seven years of our revenue of 118%. DM: I asked that question... View Details

01 Jan 2004
News

D. Ronald Daniel, MBA 1954

1976, his partners elected him to the first of four three-year terms as their managing partner. Global expansion became a cornerstone of Daniel's leadership in the seventies and eighties, as he laid the foundation for the firm's... View Details

01 Jun 2024
News

Competing in the Age of AI

Typically, 80 to 90 percent of the room rises. Then Lakhani asks who among them believes that GenAI will change their careers or their companies in the next three years. More than two thirds of the crowd usually stays standing. Finally,... View Details

Keywords: April White

March 2011 (Revised April 2011)
Case

State Bank of India: Transforming a State Owned Giant

By: Rajiv Lal and Rachna Tahilyani

February 2011: O.P. Bhatt reflected contentedly on his five-year term as Chairman of State Bank of India (SBI), India's largest commercial bank. He had led SBI on a journey of transformation from an old, hierarchical, transaction oriented, government bank to a modern,... View Details

Keywords: Transformation; Customer Relationship Management; Commercial Banking; Leading Change; Growth and Development Strategy; Marketing; Organizational Change and Adaptation; Banking Industry; India

Citation

Educators

Purchase

04 Dec 2019
Book

Creating the Experimentation Organization

recounts. “The employees said, that’s great. We’ll check it with an experiment. The experiment determined if the logo could stay.” As that story illustrates, the role of leadership is very different in an experimentation organization,... View Details

Keywords: by Michael Blanding

01 Oct 1999
News

Banking on Success

standards and about dedication to one's career. There aren't many senior people in this field who will take the time to help younger people along, but Steve was exceptional in that regard. How have your priorities changed since 1974? In... View Details

Keywords: Deborah E. Blagg

11 Mar 2021
News

Leading with Heart

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Niren Chaudhary (AMP 191, 2016) has spent most of his career in restaurants, working in leadership positions at Yum! Brands and Krispy Kreme Doughnuts before becoming the CEO... View Details

28 Feb 2019
News

New Program Will Develop Leaders of Innovative Ventures

increasingly crucial to business and society. “By exposing undergraduates to management principles, we hope to change the leadership trajectory of even more individuals of tremendous promise earlier in their... View Details

15 Jun 2021
News

Keeping Hourly Workers Focused on the Stock, Not the Clock

implementing a broad-based ownership program isn’t easy. It requires a commitment to change from the leadership team. But this new approach is winning fans among other private equity firms—“I had two calls... View Details

Keywords: April White; Management of Companies and Enterprises; Management

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

Following the murder of George Floyd in 2020, business leaders vowed to change organizational culture to increase diversity and inclusion. Some companies established more robust employee affinity groups, others diversified the voices on... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

07 Jun 2021
Blog Post

The Value of the HBS Case Method – Lessons from an SVMP Participant

leadership positions on campus. I have a non-traditional background for an MBA, and my intellectual curiosity led me to search for opportunities and seek mentors who gave me educational and professional advice. After doing research on top... View Details

09 Feb 2021
News

Investing in Entrepreneurship

donation to the Harvard Innovation Labs (i-lab). “I regard HBS as a national treasure that should be preserved and enhanced,” said Crisp from his home in Florida when reflecting on his leadership gift that will establish an endowment in... View Details

Keywords: Susan Young

29 Jan 2024
News

On the Road to Recovery

Alejandro Moreno (MBA 1988) didn’t know much about travel nursing when he met a fellow entrepreneur by chance at a child’s birthday party in 2003. The man was considering starting a new business providing short-term staffing assistance to hospitals around the country.... View Details

Publications