Internet and the Web - Publications - Faculty & Research

10 Jul 2017
Op-Ed

Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos

Consumers delight in using smartphones to record their experiences and surroundings, but for businesses, such devices present tricky challenges. Suppose a customer encounters a hair in her food, a spill in an aisle, or a rude clerk.... View Details

Keywords: by Benjamin G. Edelman; Food & Beverage; Air Transportation; Retail; Service

19 May 2014
Research & Ideas

Why Companies Should Compete for Your Privacy

competition among firms? In the working paper Competing with Privacy, Ramon Casadesus-Masanell and Andrés Hervás-Drane "consider a market where firms set prices and disclosure... View Details

Keywords: by Dina Gerdeman; Consumer Products

03 Apr 2006
What Do You Think?

Has Globalization Reached Its Peak?

Summing Up The global corporation and globalization in general are poised to achieve new and different heights, if responses to this month's column are to be believed. As Greg... View Details

Keywords: by James Heskett

16 Sep 2015
Research & Ideas

Can Applied Economics Save Homeless Puppies?

finding homes for dogs and vice versa. The Wagaroo website describes the company as “a team of fun humans with years of dog experience and a... View Details

Keywords: by Carmen Nobel; Retail

19 Aug 2015
Research & Ideas

Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission

users. Not only does it teach a skill set (coding) that is increasingly in demand in the job market, but its users are so loyal and engaged that they have provided the bulk of... View Details

Keywords: Re: Jeffrey J. Bussgang; Technology

22 Sep 2003
Research & Ideas

How Businesses Can Respond to AIDS

Harvard AIDS Institute. It was co-sponsored by UNAIDS and the World Economic Forum. The fourth conference in the series will be held in Beijing... View Details

Keywords: by Martha Lagace

17 Jun 2002
Research & Ideas

A Litmus Test for Entrepreneurs

In 1999, Tom Herman and Kaleil Isaza Tuzman, best friends since childhood, quit their comfortable jobs to start govWorks, with millions of VC dollars to back them up. Their goal was nothing if not grandiose: to use View Details

Keywords: by Walter Kuemmerle

20 May 2013
Op-Ed

Making America an Industrial Powerhouse Again

industries. Research funded by the Defense Advanced Research Projects Agency (DARPA) sowed the seeds for the internet View Details

Keywords: by Gary Pisano; Manufacturing

12 Apr 2004
Research & Ideas

What Great American Leaders Teach Us

a small subset of the database available to the public on the Leadership Initiative Web site, the full database is... View Details

Keywords: by Sean Silverthorne

26 Apr 2011
Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details

Keywords: by Staff; Energy; Utilities

22 Aug 2011
Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

something, another requirement emerges: the cost of communication must be low enough so that various users can collaborate in an effective way. That is where the Internet comes... View Details

Keywords: by Michael Blanding

06 Apr 2016
Research & Ideas

Should Entrepreneurs Pitch Products or Ideas for Products?

both scriptwriters and script buyers. She then linked the sales data to data from Internet Movie Database and The... View Details

Keywords: by Carmen Nobel; Motion Pictures & Video; Entertainment & Recreation; Banking

31 Jan 2005
Research & Ideas

Rethinking Marketing’s Conventional Wisdom

sent you to the Web site where you could see the films in their entirety, which starred the same dashing young actor driving BMWs amid all manner... View Details

Keywords: by Garry Emmons; Service

30 Jun 2003
Research & Ideas

Computer Security is For Managers, Too

Companies need to have smart technicians who stay abreast of emerging digital threats and defenses, of course, but the technicians shouldn't be calling the shots. General... View Details

Keywords: by Robert D. Austin & Christopher A.R. Darby

20 Feb 2001
Research & Ideas

What’s Next for Japan

Japan. "Wireless Internet is a reality in Japan," he said, speculating that broadband, digital content, and semiconductors will all be controlled by Japan by 2005. Vogel commented that finance... View Details

Keywords: by Hilah Geer

12 Oct 1999
Research & Ideas

Building Competitive Advantage Through Operations

running operations across the Internet as well as having a heavier IT component that examines subjects such as Enterprise Resources Planning (ERP) and View Details

Keywords: by Staff

23 Jun 2009
Research Event

Business Summit: Global Environment-Transformed Organization

Editor's Note: This is a summary of an HBS Business Summit presentation. View a full summary and video of the event on the HBS Centennial Web... View Details

22 Oct 2018
Sharpening Your Skills

Motivate Me, Please

people, but also costly for companies to maintain. Which programs work best? A Little Understanding Motivates Copyright Abusers to Pay Up Many internet users don't give a second thought to copying and... View Details