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- 01 Apr 1999
- News
An Eye to the East
Europe and the United States, he said, "they have already reached a threshold in customer orientation, so you have to do different things to succeed." That's not the case yet in Asia, he pointed out, as Deshpandé listened intently. HBS... View Details
Keywords: Alejandro Reyes
- 01 Apr 1998
- News
World Class Learning
Turkey. When the video ends, Janice McCormick, director of Academic Services, flicks on the lights and leads the group on its first foray into case method learning. Despite McCormick's encouragement, it is an awkward exercise, marked by... View Details
Keywords: Eileen K. McCluskey
- 01 Apr 2002
- News
Urban Evolution - HBS Research on the Inner City
strategic partnerships in the community. "This kind of activity isn't part of most people's performance appraisals," Barrett says, "and that's a definite barrier to involvement. One View Details