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  • 22 Apr 2009
  • News

Getting Microfinance Right

  • 28 Feb 2017
  • First Look

First Look at New Research, February 28

case:https://cb.hbsp.harvard.edu/cbmp/product/116058-PDF-ENG Harvard Business School Case 817-048 Augmedix In April 2015, Ian Shakil and Pelu Tran, cofounders of Augmedix, are discussing how to grow their emerging health View Details
Keywords: Sean Silverthorne
  • 27 Feb 2009
  • News

Switzerland has the medical bills covered

  • 21 Oct 2013
  • News

Negotiation Strategies for Doctors — and Hospitals

  • 28 Jul 2016
  • Op-Ed

Where is TripAdvisor for Doctors?

review sites for family doctors, pediatricians, heart surgeons, psychiatrists and others involved in health care delivery? There are seven key barriers. Some can be overcome by a cleverly designed website,... View Details
Keywords: by John A. Quelch; Health
  • Article

Comparative Costs of Advanced Proton and Photon Radiation Therapies: Lessons from Time-driven Activity-based Costing in Head and Neck Cancer

By: Nikhil G. Thaker, Steven J. Frank and Thomas W. Feeley
Time-driven activity-based costing (TDABC) is an innovative costing tool in healthcare that can be used to directly compare the true cost of competing technologies over the full care cycle. Rather than only comparing therapeutic effectiveness over a limited number of... View Details
Keywords: Head And Neck Cancer; IMRT; Proton Therapy; Time-Driven ABC; Information Technology; Activity Based Costing and Management; Medical Specialties
Related
  • 16 Jul 2014
  • HBS Case

Marketing Obamacare

initial thinking, affordability of health care insurance proved to be the major driver of consumer thinking across all four segments and later became the consistent core of AccessHealth's message... View Details
Keywords: by Michael Blanding; Health
  • 01 Jun 2020
  • News

Prognosis

  • 29 Oct 2020
  • Research & Ideas

The COVID Gender Gap: Why Fewer Women Are Dying

While all of these countries are part of the Organisation for Economic Co-operation and Development and all have high income per capita and advanced health care systems, each was affected differently by the... View Details
Keywords: by Dina Gerdeman; Health
  • 22 Dec 2008
  • Research & Ideas

10 Reasons to Design a Better Corporate Culture

behaviors that other employees embrace. Others accomplish the same objective more positively. At Baptist Health Care, for example, managers constantly reinforce the culture by recognizing those whose actions exemplify its values, its... View Details
Keywords: by James L. Heskett, W. Earl Sasser & Joe Wheeler

    Advanced Leadership Initiative

    At Harvard, Rosabeth Moss Kanter is chair and director of the Advanced Leadership Initiative, a University-wide faculty group aimed at deploying a leadership force of experienced leaders who... View Details

    • January 2008 (Revised May 2009)
    • Case

    Restructuring at Delphi Corporation (A)

    By: Stuart C. Gilson and Sarah L. Abbott
    Delphi Corporation, operating under Chapter 11 bankruptcy protection, has filed a plan of reorganization with the court, under which a consortium of hedge funds led by Appaloosa Management will invest up to $2.6 billion in new equity. Also participating in the plan is... View Details
    Keywords: Restructuring; Capital Structure; Private Equity; Insolvency and Bankruptcy; Investment Funds; Labor and Management Relations; Service Industry; Service Industry
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    • Article

    A Cost Comparison of Cataract Surgeries in Three Countries—United States, India, and Nepal

    By: Jiayin Xue, John Hinkle, Mary-Grace Reeves, Luo Luo Zheng, Vengadesan Natarajan, Shyam Vyas, Radhika Upreti Oli, Matt Oliva, Robert S. Kaplan, Arnold Milstein, Geoff Tabin, Jeffrey L. Goldberg and Kevin Schulman
    U.S.-based cataract surgeries are costly compared with those performed in high-quality Indian and Nepalese eye centers. The authors used time-driven activity-based costing to evaluate phacoemulsification surgery across four sites: a U.S.-based academic hospital... View Details
    Keywords: Time-Driven Activity-Based Costing; Cost Accounting; Health Care and Treatment; Health Industry; India; Nepal; United States
    Related
    • June 2008 (Revised October 2010)
    • Case

    Patient Flow at Brigham and Women's Hospital (A)

    By: Anita L. Tucker and Jillian Alexandra Berry
    Brigham and Women's Hospital challenged a team of physicians to improve patient flow from the Emergency Department to Intensive Care Units (ICUs). One of the team members, Selwyn Rogers, Director of the Surgical Intensive Care Unit (SICU) at Brigham and Women's... View Details
    Keywords: Change Management; Health Care and Treatment; Service Operations; Business Processes; Performance Productivity; Conflict and Resolution; Health Industry; Massachusetts
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    • Forthcoming
    • Article

    Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact

    By: Michelle A. Kinch and Ryan W. Buell
    Prior research in social psychology has shown that when people feel anxious, they seek advice from others. However, companies that operate in high-anxiety settings (like financial services, health care, and education) are increasingly deploying self-service... View Details
    Keywords: Anxiety; Self-service; Empirical Operations; Behavioral Operations; Communication Technology; Behavior; Customer Focus and Relationships; Trust; Satisfaction; Financial Services Industry
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    • May 2010
    • Article

    Managing the New Primary Care: The New Skills That Will Be Needed

    By: Richard Bohmer
    Developing new models of primary care will demand a level of managerial expertise that few of today's primary care physicians possess. Yet medical schools continue to focus on the basic sciences, to the exclusion of such managerial topics as running effective teams.... View Details
    Keywords: Higher Education; Health Care and Treatment; Management Skills; Managerial Roles; Service Delivery; Practice; Health Industry
    Related
    • 29 Jan 2010
    • Other Presentation

    Ideas Lab: Value Based Healthcare Delivery

    By: Michael E. Porter
    This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and ―How Physicians Can Change the Future of Health Care, Journal of the American... View Details
    Keywords: Health Care and Treatment; Switzerland
    Related
    • March 2023
    • Case

    Between Two Minds: The Staglin Family

    By: Lauren Cohen, Ronnie Stangler and Grace Headinger
    Garen Staglin, Founder and Chairman of One Mind, reflected on his life’s work in brain health. As he contemplated stepping down in the next few years, he weighed how to pass along this legacy to his son, Brandon Staglin, the impetus behind and next generation of the... View Details
    Keywords: Nonprofit Organizations; Well-being; Management Succession; Family Ownership; Mission and Purpose; Health Industry
    Related
    • 30 Mar 2017
    • News

    Public Funding Essential for Advances in Biomedical Research

    • 03 Mar 2009
    • First Look

    First Look: March 3, 2009

    against the need to reduce a platform holdup problem. Agree to Disagree: Frank Discussion, Attention to Cultural Fit Can Help Avoid Recruiting Errors Author:Sachin H. Jain Publication:Modern Healthcare (February 23, 2009) Abstract Almost everyone in View Details
    Keywords: Martha Lagace