Publications

June 2018
Teaching Note

Sandra Brown Goes Digital

By: Rosabeth Moss Kanter and Jonathan Cohen

As a middle manager at a biotechnology company, Sandra Brown harnessed digital tools and social media to engage others and build campaigns for change in the company. This Teaching Note presents strategies for teaching the Sandra Brown case series, which follows Brown's... View Details

Keywords: Change Leadership; Change Management; Digital; Engagement; Stakeholder Engagement; Grassroots Movement; Health Care Industry; Career Path; Innovation; Leading Change; Management; Innovation and Management; Personal Development and Career; Organizational Change and Adaptation; Quality

September–October 2013
Article

Changes in Work, Changes in Self? Managing Our Work and Non-Work Identities in an Integrated World

By: Lakshmi Ramarajan and Erin M. Reid

Diverse workplaces are challenging the boundaries between workers' personal and professional lives, as workers today navigate employer pressures regarding who they are and who they can be outside of work. Lakshmi Ramarajan and Erin M. Reid consider how the attunement... View Details

Keywords: Diversity; Identity; Boundaries; Power and Influence; Performance Effectiveness; Organizational Change and Adaptation

Read Now

July 2008 (Revised February 2011)
Supplement

Sanford C. Bernstein: The Fork in the Road (B)

By: Boris Groysberg and Geoff Eckman Marietta

Update on the (A) case. View Details

Keywords: Knowledge; Business or Company Management; Organizational Change and Adaptation; Organizational Culture; Competitive Advantage; Valuation; Financial Services Industry

Find at Harvard

May 2001 (Revised January 2003)
Case

Calpine Corporation: The Evolution from Project to Corporate Finance

By: Benjamin C. Esty and Michael Kane

In early 1999, Calpine Corp.'s CEO Pete Cartwright adopted an aggressive growth strategy with the goal of increasing the company's aggregate generating capacity from approximately 3,000 to 15,000 megawatts (MW) by 2004. He believed there was a fleeting opportunity to... View Details

Keywords: Information Technology; Cost of Capital; Project Finance; Adaptation; Profit; Financial Strategy; Corporate Finance; Energy Industry; United States

February 2000 (Revised January 2008)
Case

Merrill Lynch: Integrated Choice

By: V. Kasturi Rangan and Marie Bell

Merrill Lynch, a full-service brokerage firm with $1.5 trillion in client assets, is under attack from both discount and electronic brokerage firms. It responds with Integrated Choice, a suite of products designed to capture clients from the do-it-yourself investor who... View Details

Keywords: Distribution Channels; Marketing Strategy; Product Launch; Organizational Change and Adaptation; Risk and Uncertainty; Financial Services Industry

March 1996
Case

Ernst & Young United Kingdom (A) (Abridged)

By: John J. Gabarro and Samantha Graff

Intended to be a robust example of the challenges encountered during the early stages of a large-scale organizational transformation effort in a professional service firm. Describes a massive change program initiated and led by the new managing partner along with a... View Details

Keywords: Change Management; Leading Change; Management Teams; Organizational Change and Adaptation; Restructuring; Problems and Challenges; United Kingdom; London

Find at Harvard

01 Dec 2013
News

Batteries and Chocolates

Illustration by Adam Niklewicz/theispot.com by Debora L. Spar In 1991, when I joined the HBS faculty, men outnumbered women by two to one in the student body and four to one among the senior faculty. Back then, male students saw nothing wrong in circulating sign-up... View Details

Keywords: Spar, Debora; Colleges, Universities, and Professional Schools; Educational Services

February 2010 (Revised June 2011)
Case

SEWA Trade Facilitation Center: Changing the Spool

By: Mukti Khaire and Kathleen L. McGinn

The case is about the decision to convert a not-for-profit organization into a for-profit company. SEWA Trade Facilitation Center (STFC), which is part of a larger non-profit organization—the Self-Employed Women's Association (SEWA)—works to improve the livelihoods of... View Details

Keywords: Cooperative Ownership; For-Profit Firms; Gender; Business Model; Organizational Change and Adaptation; Nonprofit Organizations; Arts; Entrepreneurship; Economic Growth; Growth and Development Strategy; Consumer Products Industry; India

July 2001 (Revised September 2005)
Case

USA TODAY: Pursuing the Network Strategy (B)

By: Michael L. Tushman, Michael J. Roberts and David Kiron

Supplements the (A) case. View Details

Keywords: Business Units; Organizational Change and Adaptation; Integration; Internet and the Web; Organizational Design; Groups and Teams; Newspapers; Innovation and Invention; Journalism and News Industry

05 Feb 2015
Research & Ideas

How New BofA Executives Learn its ’Deep Smarts’

stakeholders and steps the new executive can take to manage the transition, including building necessary relationships and adapting to the culture. The plan also identifies archival materials that would be useful for the incoming... View Details

Keywords: Re: Dorothy A. Leonard; Banking

25 Mar 2014
Research & Ideas

Book Excerpt: ‘Can China Lead?’

predecessors in a given field. Certainly in business as in education, China has shown innovation through creative adaptation in recent decades, and it now has the capacity to do much more. Reprinted by permission of Harvard Business... View Details

Keywords: Re: William C. Kirby & F. Warren McFarlan; Education; Technology

02 Mar 2011
Research & Ideas

Managing the Open Source vs. Proprietary Decision

differences in the cost components are not as sharply different as we would have assumed. Therefore it is important to do a precise analysis adapted to each specific case. The appropriate mixture between open and proprietary software will... View Details

Keywords: by Josh Lerner & Mark Schankerman; Technology

20 Dec 2019
Blog Post

Top 10 MBA Voices Blogs of 2019

tricky situations, CEOs need to have situational and self-awareness, adapt when and how they need to, and make sound judgments– none of which are possible using only pure intelligence. Read More>>> MBA Curriculum Spotlight:... View Details

01 Dec 1997
News

New Releases

observed, he has distilled the critical elements for success. Iansiti points out that lessons drawn from the computer industry have broad applications. "This book offers examples that people in other environments can use and adapt to... View Details

Keywords: Robert Binstock

02 Mar 2015
News

To Market, To Market

me develop my ‘systems thinking’: understanding, from beginning to end, how a system works and how it can be adapted to perform better. That was the focus,” recalls Ferrari. “It leads to a greater impact, which is of great importance in... View Details

Keywords: Margie Kelley; Agriculture; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

17 Oct 2017
First Look

First Look at New Research and Ideas, October 17, 2017

2017 Boston: Harvard Business Review Press Entering StartUpLand: An Essential Guide to Finding the Right Job By: Bussgang, Jeffrey J. Abstract—Many professionals aspire to work for startups. Executives from large companies view them as models to help them View Details

Keywords: Sean Silverthorne

30 Mar 2010
First Look

First Look: March 30

Read the preview: http://hbr.org/2010/04/fixing-health-care-on-the-front-lines/ar/1 Happiness Adaptation to Income beyond "Basic Needs" Authors:Rafael Di Tella and Robert MacCulloch Publication:Chap. 8 in International... View Details

Keywords: Sean Silverthorne

23 Dec 2008
First Look

First Look: December 23, 2008

rates, risk-aversion, and the influence of employers and neighbors. Download the working paper: http://www.hbs.edu/research/pdf/09-071.pdf Happiness Adaptation to Income beyond 'Basic Needs' Authors:Rafael Di Tella and Robert MacCulloch... View Details

Keywords: Martha Lagace

February 2024
Supplement

Can Cities Beat the Heat? (B13): Seattle Climate Action Snapshot

By: Rosabeth Moss Kanter, Hailey Chen and Jacob A. Small

Climate snapshots provide a summary of climate actions that occurred between 2018 and 2024, highlighting major green initiatives, innovations, carbon mitigation strategy, and action across multiple levels of government and the private sector. Snapshots also provide an... View Details

Keywords: Mitigation Policies; Carbon Footprint; Climate Finance; Mobility; Adaptation; Renewable Energy; Climate Change; Problems and Challenges; Sustainable Cities; City; Innovation Strategy; Investment; United States; Seattle