Publications

July 2008
Teaching Note

Hilton Hotels: Brand Differentiation through Customer Relationship Management (TN)

By: Lynda M. Applegate, Gabriele Piccoli and Chekitan Dev

Teaching Note for [809029]. View Details

Keywords: History; Strategy; Customer Relationship Management; Information Technology; System; Privatization; Brands and Branding; Accommodations Industry

February 2000 (Revised October 2000)
Case

CarPoint in 1999

By: Thomas R. Eisenmann and Gillian Morris

Updates events in Microsoft CarPoint through the end of 1999, focusing on CarPoint's strategic alliance with Ford and on competitive developments. View Details

Keywords: History; Business Model; Transportation Networks; Alliances; Emerging Markets; Entrepreneurship; Growth and Development Strategy; Auto Industry

August 2013 (Revised November 2013)
Supplement

Ford vs. GM: The Evolution of Mass Production (B)

By: Willy Shih

This case explores the very different paths taken by the Ford Motor Company and the General Motors Corporation in the first three decades of the twentieth century. Henry Ford's Model T was a car for the masses. After considerable experimentation, Ford Motor... View Details

Keywords: Innovation; Exploration; Dominant Design; Business Growth and Maturation; Business History; Innovation and Management; Innovation Strategy; Technological Innovation; Leading Change; Growth and Development Strategy; Product Positioning; Product Design; Product Development; Business Strategy; Corporate Strategy; Vertical Integration; Auto Industry; Manufacturing Industry; Michigan

September 2010
Supplement

Using Regression Analysis to Estimate Time Equations (CW)

By: Francisco de Asis Martinez-Jerez

This note presents a simple way to estimate time equations using regression analysis in Excel. The note quickly outlines regression analysis, then presents a real-life case example from the natural gas industry that students can use to gain experience developing and... View Details

Keywords: History; Management Practices and Processes; Activity Based Costing and Management; Learning; Outcome or Result; Financial Statements; Experience and Expertise; Adoption; Communication Technology; Knowledge Acquisition; Management Skills

March 2003
Background Note

A Short Note on the AccuFlow Excel Model

By: Jay O. Light

Describes an Excel spreadsheet workbook that facilitates the analysis of AccuFlow, Inc. View Details

Keywords: History; Analytics and Data Science; Cost of Capital; Negotiation; Capital; Business Model; Economic Systems; Machinery and Machining; Leveraged Buyouts; Business Startups; Equity

05 Jun 2007
First Look

First Look: June 5, 2007

the United States. What has driven its success? How can it be sustained? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=706417 John Mackey and Whole Foods Market Harvard Business School Case 807-111 Traces the View Details

Keywords: Martha Lagace

28 Sep 2010
First Look

First Look: September 28, 2010

of their corporate governance, placing them within the wider context of the economic and social history of Germany. Based on both quantitative data and archivally based case studies, this book explores how the relationship between the... View Details

Keywords: Sean Silverthorne

31 Aug 2016
Research & Ideas

One Quarter of Entrepreneurs in the United States Are Immigrants

immigrant from Finland who came to the United States as an exchange visitor, worked under the H1-B visa program, and ultimately became a US citizen, did the heavy lifting to wrestle the database into a platform that could track individuals’ employment View Details

Keywords: by Michael Blanding

15 Jun 2016
Research & Ideas

These VC Partners May Make Your Firm Less Innovative

funders without such conflicts of interest. At the same time, it’s not just about whether to sign with a venture capital firm or not. Says McDonald, “It’s also about what kind of VC I’m going to get—someone with a history of backing these... View Details

Keywords: by Michael Blanding; Financial Services; Banking

23 Jun 2014
Research & Ideas

In Venture Capital, Birds of a Feather Lose Money Together

can't get anyone else to do," Xuan says. To test for that possibility, the team assessed the 12,577 investments according to measures that had proven to be indicators of future success, according to previous research. Such indicators included whether a company's... View Details

Keywords: by Carmen Nobel; Financial Services

18 Apr 2012
Research & Ideas

HBS Cases: Who Controls Water?

actual cost. Possible Solutions Reinhardt shifted the conversation to discussing solutions, such as assigning property rights to water. "In a way the history of Europeans and Asians on this continent has been the story of... View Details

Keywords: by Maggie Starvish; Agriculture & Agribusiness

19 Mar 2007
Research & Ideas

Handicapping the Best Countries for Business

economy. Bad government can only lead to less competitive businesses. Q: What are you working on now? A: I am doing case development and heading our biggest required course, BGIE or Business, Government, and the International Economy. My next research project, however,... View Details

Keywords: by Sean Silverthorne

January 2002 (Revised May 2003)
Case

ProfitLogic

By: Richard G. Hamermesh, Michael J. Roberts and Taslim Pirmohamed

Describes an "application software" company that has been through several evolutions--from consulting firm to applications service provider (ASP). The firm has received significant venture funding to pursue the ASP model but this has not worked, at least at the time... View Details

Keywords: History; Business Model; Venture Capital; Cash Flow; Decision Choices and Conditions; Balanced Scorecard; Information Technology Industry; Service Industry