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Show Results For
- All HBS Web
(2,167)
- People (4)
- News (660)
- Research (1,191)
- Events (2)
- Multimedia (52)
- Faculty Publications (662)
- 12 Jul 2016
- First Look
July 12, 2016
on preventing them. She outlines five tactics that research has shown to be effective: encourage reciprocity. You can build trust and prompt other parties to disclose strategic information by sharing information yourself. Ask the right... View Details
Keywords: Sean Silverthorne
- 12 Apr 2016
- First Look
April 12, 2016
the sailing will be smooth. Several other important pitfalls can threaten marketplaces: growing too fast too early; failing to foster sufficient trust and safety; resorting to sticks, rather than carrots, to deter user disintermediation;... View Details
Keywords: Sean Silverthorne
- 04 Jun 2013
- First Look
First Look: June 4
examination of i) the consequences of violating the trust of market participants; ii) cultural and leadership flaws at Barclays; iii) the challenge of effectively competing in a market where systemic, and widely understood, corruption is... View Details
Keywords: Sean Silverthorne
- 18 Feb 2009
- First Look
First Look: February 18, 2009
School Case 809-098 This case describes how Alex Wolf, the founder of a small architecture and urban planning firm based in Portland, Oregon, decides to offer partnership to two trusted colleagues, and then how strains develop in their... View Details
Keywords: Martha Lagace
- 09 Feb 2009
- Research & Ideas
Uncompromising Leadership in Tough Times
9.88 in 1988 to 36. In January 2003 the stock price rose to 71.23. Reflecting on how they handled the crisis, Cronk said, "It was a common trust and of sharing the facts—openness we weren't sugarcoating anything, putting a Hollywood... View Details
Keywords: by Martha Lagace
- 08 Oct 2007
- Research & Ideas
Management Education’s Unanswered Questions
allowing me to better understand the process by which business education emerged and how it has evolved over the last hundred years. Q: In a podcast for Princeton University Press, you said business leaders are among the least trusted... View Details
- 28 May 2019
- News
Alumni and Faculty Books for June 2019
Manager: How New Managers Master the Challenges of Leadership by Linda A. Hill, Wallace Brett Donham Professor of Business Administration Harvard Business Review Press New managers must learn how to lead others rather than do the work themselves, to win View Details
- 29 Apr 2020
- Book
The Key to Powerful Social Change: Small Villages
Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
- March 2023 (Revised June 2023)
- Teaching Note
Ransomware Attack at Springhill Medical Center
By: Suraj Srinivasan and Li-Kuan (Jason) Ni
Teaching Note for HBS Case No. 123-065. In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; Alabama; United States
- 18 Mar 2014
- First Look
First Look: March 18
synergies. His brief to Vineet Nayyar-the vice chairman and managing director of Tech Mahindra and the vice chairman of Satyam-and C.P Gurnani-the CEO of Mahindra Satyam-was based on a set of clear principles: rectify the issues related to corporate governance, ensure... View Details
Keywords: Sean Silverthorne
- 02 Jul 2013
- First Look
First Look: July 2
come. If the VC is vulnerable, use the opportunity to build trust rather than to take advantage. Focus on value-not just valuation. Nonfinancial considerations such as control are also important. Strive for understanding. Seemingly... View Details
Keywords: Anna Secino
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
we posit that cost transparency, insofar as it represents an act of intimate disclosure, fosters trust. In turn, this heightened trust enhances consumers’ willingness to purchase from that firm. This account was supported in four studies,... View Details
Keywords: Dina Gerdeman
- 04 Apr 2017
- First Look
First Look at New Research, April 4
https://cb.hbsp.harvard.edu/cbmp/product/317061-PDF-ENG Harvard Business School Case 217-056 Link REIT Publicly listed in November 2005, Link REIT was the first real estate investment trust (REIT) in Hong Kong after the Hong Kong... View Details
Keywords: Sean Silverthorne
- 12 Sep 2006
- First Look
First Look: September 12, 2006
differences—and related conflicts and tensions—as opportunities to gain a more accurate view of themselves, one another, and the situation, trust builds and relationships become stronger. Leaders should put aside the PC rule book and... View Details
Keywords: Sean Silverthorne
- 07 Sep 2021
- News
Immelt in the Hot Seat: Episode 2
different, right? They're smart. But they're much less trusting of the system, right? DM: Hm. JI: They don't think that the system is capable of necessarily solving problems. So they need to figure it out on their own. So they're more... View Details
- 15 Jun 2018
- News
Skydeck Live: The Science of a Meaningful Life
unit, that the copilots actually just trusted, even though they were freaked out, they trusted de Crespigny to make these choices. They gave up a sense of self and felt like they were being guided by some type of higher knowledge, or... View Details
- 14 Mar 2019
- News
The Merchant of Osaka
Yoga clinic’s transparency helped establish trust with the community, reduced its risk of malpractice claims, and became the basis of the business. Now the clinic averages 180 patients a day (twice that during flu season), which... View Details
Keywords: Health, Social Assistance
- 02 Sep 2018
- News
Havana Rising
for stellar work, only to be told that it would be inappropriate. What ultimately incentivizes Cubans, she’s found, is “that feeling of ‘I trust you, you care for me, I’m going to care for you.’ ” You hear this from CET’s partners. I ask... View Details
Keywords: Dan Morrell; photographed by Eve North
- Web
Past Issues - Alumni
2022 New Urban Order Looking into the not-too-distant future of tomorrow’s sustainable cities Breaking News With a novel funding and ownership model, the National Trust for Local News offers a path to keep local newspapers in local... View Details
- 28 Apr 2009
- First Look
First Look: April 28, 2009
managing risk in early-stage ventures. The case also addresses issues such as diversification and options preservation as well as the importance of trust and long-term relationships in decision making in entrepreneurial arenas. Purchase... View Details
Keywords: Martha Lagace