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Dean Srikant Datar’s 2023 Commencement Remarks | About
and brought vital services and products to markets and people in ways that have enhanced their lives. Capitalism remains a system that—at its best—serves the best interests of society and spurs innovation.... View Details
- November 2017
- Teaching Note
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455.
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
- 17 Sep 2001
- Research & Ideas
Why E-commerce Didn’t Die With the Fall of Webvan
Times were hard for Webvan this year. Like other online grocers and delivery services that hit the screen in 2001—among them, Homegrocer, Kozmo, and Streamline—Webvan finally called it quits in July after two years in business. Webvan may... View Details
- 20 Sep 2011
- First Look
First Look: September 20
which banks can address federal CRA concerns, and thereby promote bank acquisitions in their jurisdictions. Thus, our findings suggest that the implementation of social legislation at one level in a federal regulatory system undermines... View Details
Keywords: Sean Silverthorne
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a change. As part of the new... View Details
Keywords: by Garry Emmons
- 01 Jun 2005
- News
Do You Speak Business?
At Dell Beijing, Andy Klump (MBA ’03) was excelling at his job — selling computer hardware and services solutions to multinationals — when the company’s 360-degree performance-review process underwent a change. As part of the new... View Details
Keywords: Garry Emmons
- 13 Nov 2007
- Research & Ideas
Six Steps for Reinvigorating America
to act as "citizen diplomats," spreading greater understanding of our values and helping countries that empower their people and build their economies. Develops an ethos of a community that cares about others and a program of national View Details
Keywords: by Sean Silverthorne
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
causing them to place a lower value on the product or service being offered. To address this problem, managers should experiment with operational transparency—the deliberate design of windows into and out of the organization's operations... View Details
Keywords: Dina Gerdeman
- 01 Feb 1997
- News
Doing It Your Way
with each other over the Internet to buy and sell products and services from one another securely. Ghosh founded Open Market after selling his first company, Appex, which developed a payment system for the... View Details
- 01 Dec 1996
- News
An Entrepreneurial Journey
that HBS alumni have gone into the world and done just that - today, and in decades past - and have seen their products and services become both pervasive and influential in the American economy. On the eve of the 50th anniversary of the... View Details
- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
question that decades of success at Toyota demonstrate the power of its management systems and approaches. At the same time, the roots of its current crisis appear very deep. It is difficult to understand exactly what happened since the... View Details
- 29 May 2001
- Research & Ideas
Race Does Matter in Mentoring
and design assignments. The education facilitated his transition into management when he was finally promoted two years later. Once in middle management, Williams's career took off; he was charged with coordinating the engineering, manufacturing, and field View Details
Keywords: by David A. Thomas
- 03 Mar 2015
- First Look
First Look: March 3
that covers all the procedures, tests, drugs, devices, and services involved in inpatient, outpatient, and rehabilitative care for a patient's medical condition. For chronic conditions and primary care, a bundled payment is a single... View Details
Keywords: Sean Silverthorne
- 01 May 2007
- First Look
First Look: May 1, 2007
rates for loans in the banking system would decline to single digits. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=307107 Multifactor Models Harvard Business School Exercise 207-056 Students evaluate... View Details
Keywords: Sean Silverthorne
- 18 Feb 2022
- Blog Post
Short Intensive Program (SIP): Climate Adaptation
of Business: A Systems Approach with Explicit Integration of Public Health Co-Benefits Professor Macomber structured the course to have students approach the topic from four points of view, and assigned student team projects to think... View Details
- 14 Jan 2014
- First Look
First Look: January 14
http://www.hbs.edu/faculty/Publication%20Files/14-040_96933ceb-3097-4432-97d1-0b32625889f9.pdf January 2014 Harvard Business Review Building a Game-Changing Talent Strategy By: Ready, Douglas A., Linda A. Hill, and Robert J. Thomas Abstract—When most of the world's... View Details
Keywords: Sean Silverthorne
- 16 May 2017
- News
Facing the Board
and Al Gordon (MBA 1985), president and CEO of the Delectable Dining Group, as the board members. Kashyap opened the presentation, stating the team is recommending licensing the Aladdin operating system to government clients and... View Details
- 04 Apr 2007
- Research & Ideas
The Business of Global Poverty
weapon. Introduced about thirty years ago, this system of very small loans to grassroots entrepreneurs such as street vendors, subsistence farmers, or home-based businesses has enjoyed widespread success. Indeed, the 2006 Nobel Peace... View Details
Keywords: by Garry Emmons
- 01 Mar 2007
- News
Daniel Vasella
appreciated by seniors. We have approval rates of way over 70 percent. The costs of drugs in the program are lower than anticipated, and consumers are purchasing drugs at very high discounts. So I think the system seems to work pretty... View Details
- 25 Apr 2018
- Blog Post
Policy, Practice, Leadership & Impact: Making a Difference with the HBS/HKS Joint Degree
internal sources of revenue that can then finance their public goods and services – which means a strong local private sector that creates jobs and generates tax revenue. This interest in private sector development in Africa is what... View Details
Keywords: Nonprofit / Government