Publications

20 Feb 2008
First Look

First Look: February 20, 2008

organizational contexts and provides practical strategies for changing your decision-making processes and improving these processes so that they become part of your permanent... View Details

Keywords: Martha Lagace

11 Dec 2006
Research & Ideas

Fixing Price Tag Confusion

partition the price in the hope that consumers will be fooled and overlook small fees altogether can only backfire. Previous work, in contrast, focused on the mistakes that people make when processing multiple prices for one transaction.... View Details

Keywords: by Sean Silverthorne; Retail

04 Nov 2014
First Look

First Look: November 4

Decision Processes Poker-faced Morality: Concealing Emotions Leads to Utilitarian Decision Making By: Gino, Francesca, and J.J. Lee Abstract—This paper examines how making deliberate efforts to regulate aversive affective responses... View Details

Keywords: Sean Silverthorne

01 Oct 1996
News

Leading In a New Era

process at every level of the 17,320-employee company. "Most nonhuman resources, such as capital or equipment, can be acquired," he says. "What's more important is how a corporate strategy is executed and... View Details

Keywords: Nancy O. Perry

March 1999 (Revised May 1999)
Case

Apple Computer--1999

By: David B. Yoffie and Mary Kwak

In 1980, Apple was the leader of the PC industry, but by 1999, it had suffered heavy losses at the hands of the Wintel camp. This case examines Apple's efforts to create sustainable competitive advantage as the PC industry evolves. After discussing Apple's history and... View Details

Keywords: Competitive Advantage; Competitive Strategy; Growth and Development Strategy; Technological Innovation; Information Technology; Business or Company Management; Management Practices and Processes; Corporate Strategy; Information Technology Industry

16 Jul 2024
Research & Ideas

Weighing Digital Tradeoffs in Private Equity

added Suraj Srinivasan, the Philip J. Stomberg Professor of Business Administration at Harvard Business School. “Pursuing a digital strategy is an especially valuable source of differentiated value creation by PE funds.” Yet digital... View Details

Keywords: by Michael Blanding; Financial Services

26 Nov 2019
News

Fintech, Small Business & the American Dream

LendingClub, and Kabbage—entered the marketplace. They revolutionized the customer experience by providing a streamlined application process and faster decision-making. It seemed as if these new entrants would someday dominate the market,... View Details

Keywords: fintech; Artificial intelligence; Small business

19 Aug 2024
News

Quantum Leap

a distance.” Thanks to these bizarre properties, quantum computers can solve problems that lie beyond the reach of classical ones. “Computationally, it’s like our generation’s discovery of fire,” says Carolyn Fu, an assistant professor of business administration who... View Details

October 2010
Teaching Note

Whole Foods: Balancing Social Mission and Growth (TN)

By: Christopher Marquis and Bobbi Thomason

Teaching Note for 410023. View Details

Keywords: Food; Growth and Development; Mergers and Acquisitions; Mission and Purpose; Supply Chain; Business Model; Growth and Development Strategy; Integration; Management Practices and Processes; Labor Unions; Food and Beverage Industry; United States

30 Nov 2009
Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

Many products in those sectors are sold in a bundled form, so bundling strategies have always been a key topic for media and entertainment firms. But I learned that the rise of digital channels is introducing new questions. Executives are... View Details

Keywords: by Sean Silverthorne; Music

01 Aug 2011
Research & Ideas

Immigrant Innovators: Job Stealers or Job Creators?

cards/permanent worker status with those who are on temporary visas, such as H-1Bs. More obviously unfair is the green card application process itself. Applicants from larger countries such as China and India have to wait much longer than... View Details

Keywords: by Carmen Nobel; Technology

March 2010 (Revised March 2014)
Case

Roll Back Malaria and BCG: The Change Initiative

By: Nava Ashraf, Rachel Gordon and Catherine Ross

Roll Back Malaria, a global partnership dedicated to fighting malaria has not met its founders' expectations of effectively combatting malaria. In 2005, after several internal evaluations, RBM leadership has decided to engage the Boston Consulting Group to work on a... View Details

Keywords: Health Care and Treatment; Management Practices and Processes; Performance Evaluation; Communication Strategy; Communication Intention and Meaning; Non-Governmental Organizations; Change Management; Multinational Firms and Management; Negotiation; Health Industry

01 Apr 1999
News

Short Takes

Management from 1960 to 2000," Nolan highlights the critical shifts in the four eras in the evolution of IT. The Industrial Era, he writes, created an automation mindset, while the Data Processing Era led to organizational... View Details

Keywords: Eileen K. McCluskey

17 Nov 2011
Sharpening Your Skills

Sharpening Your Skills: Organizational Design

resources. But for other types of tasks, cultural heterogeneity had no effect on creative performance. The research is relevant to business practitioners because creating a multicultural workplace is often touted as a strategy to foster... View Details

Keywords: Re: Ranjay Gulati & Raffaella Sadun

01 Feb 1999
News

New Releases

longtime collaborators not only update their findings but also translate their earlier strategies into action to compose a complete picture of the issues, problems, and opportunities encountered in implementing a transnational strategy.... View Details

Keywords: Nancy O. Perry

06 Feb 2018
First Look

First Look at New Research and Ideas: February 6, 2018

Resource Management Review Cross-boundary Teaming for Innovation: Integrating Research on Teams and Knowledge in Organizations By: Edmondson, Amy C., and Jean-François Harvey Abstract—Cross-boundary teaming, within and across organizations, is an increasingly popular... View Details

01 Jun 2016
News

Ears to the Ground

coverage leads to better results, Clark says, and a greater likelihood of a city renewing its subscription. The ShotSpotter process begins with a gunshot, which activates its audio sensors. Data is sent to a cloud-based software system,... View Details

Keywords: Jason Feifer; photography by Vance Jacobs

01 Jun 2018
News

Disrupting India’s Dental Market

dentist,” he recalls thinking, “but the process is not working.” Singh, who spent his formative years in Canada and his adulthood in the United States, had recently moved back to his native India so that his children could be raised among... View Details

Keywords: Sasha Issenberg

September 2007 (Revised April 2013)
Case

Peter Welz: When a Marquee Prospect Plays Hardball (A)

By: James K. Sebenius and Ellen Knebel

Describes the hardball tactics facing Peter Welz, who seeks to negotiate a make-or-break contract with a vastly larger potential client. Welz's counterpart team is led by Preston Spitzer, a notoriously tough player who fully understands his side's massive advantages in... View Details

Keywords: Negotiation Process; Negotiation Tactics; Behavior; Conflict and Resolution; Competitive Advantage