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  • 21 Feb 2019
  • Blog Post

Machine Learning and Behavioral Economics

policy to work on a side interest, a machine learning tool to help small businesses identify promising business opportunities. “Google has useful information on foot-traffic patterns, plus satellite imagery and other data that can help... View Details
  • Web

Entrepreneurship Course Online | HBS Online

evaluate opportunities, manage startups, and finance new ventures. My favorite part of Entrepreneurship Essentials was the financing and equity module. It taught me the basics of how to look at spreadsheets and make sense of them—one of... View Details
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

successfully increase immigrants' political participation, even when they do not specifically target their communities and concerns. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53575 November 28, 2017 athenaInsight The No-excuses Way to View Details
Keywords: Carmen Nobel
  • 17 Oct 2018
  • Research & Ideas

Pro Basketball Coaches Display Racial Bias When Selecting Lineups

points, assists, fouls, and minutes played. And because players frequently change teams, it’s easy to compare how a player fares when playing for different coaches. For a paper Zhang published on the topic last year in Administrative Science Quarterly, Zhang downloaded... View Details
Keywords: by Michael Blanding; Sports
  • 01 Oct 2014
  • What Do You Think?

Is Too Much Focus a Problem?

"Excess of everything is bad it always relates to the matter in point (for example) getting big data about our customers and focusing too deeply on it will lead to not noticing other important facets However, while finalizing a... View Details
Keywords: by James Heskett
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

Course MaterialsAdobe Systems: Working Towards a 'Suite' Release (A) Harvard Business School Case 409-014 The case examines the tools a manager can use to keep her project on track and manage conflict and... View Details
Keywords: Martha Lagace
  • Web

Sustainable Business Strategy Course | HBS Online

career and am looking for a path to becoming a chief sustainability officer or sustainability manager with a company I can align my values with. This class seemed like the perfect opportunity to give me the right tools to learn more about... View Details
  • 29 Sep 2021
  • Research & Ideas

For Entrepreneurs, Blown Deadlines Can Crush Big Ideas

out of cash before solving the problem, Harvard Business School researchers write in Entrepreneurial Learning and Strategic Foresight, recently published in the Strategic Management Journal. For startups trying to hang on until their next... View Details
Keywords: by Rachel Layne
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

management practices and decentralization. Productivity dispersion between firms and countries has motivated the improved measurement of firm organization across industries and countries. There appears to be substantial variation in View Details
Keywords: Sean Silverthorne
  • February 2015 (Revised June 2016)
  • Case

AltSchool: School Reimagined

By: John J-H Kim, Kyla Wilkes and Christine S. An
Max Ventilla and his team launches in 2013 AltSchool, a new network of tech-savvy independent K-8 "micro-schools." AltSchool is born out of Ventilla's frustration with the education options available for his young daughter. During his search, Ventilla comes to the... View Details
Keywords: Education Technology; School Models; Product Development; Entrepreneurship; Talent Development And Retention; Social Impact Investment; Information Technology; Business Model; Education; Business Startups; Customization and Personalization; Growth and Development Strategy; Education Industry; United States
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  • 24 Jan 2018
  • Research & Ideas

How to Get People Addicted to a Good Habit

but also whether they were doing so before dinnertime, critical to an effective intervention. (The idea for the hidden sensors came from a scene in Jurassic World in which one of the characters smuggles dinosaur embryos in a jury-rigged can of Barbasol shaving cream.)... View Details
Keywords: by Carmen Nobel
  • March 2021
  • Article

The Customer May Not Always Be Right: Customer Compatibility and Service Performance

By: Ryan W. Buell, Dennis Campbell and Frances X. Frei
This paper investigates the impact of customer compatibility – the degree of fit between the needs of customers and the capabilities of the operations serving them – on customer experiences and firm performance. We use a variance decomposition analysis to quantify the... View Details
Keywords: Customer Compatibility; Satisfaction; Profitability; Service Operations; Customer Relationship Management; Customer Satisfaction; Performance
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  • 03 Oct 2005
  • Research & Ideas

The Box Office Power of Stars

to measure star power. When I looked closely at the data used in my study, I found that rankings of stars based on their past box-office performance can change dramatically over the course of just a few years. Star power is a highly... View Details
Keywords: by Sarah Jane Gilbert; Entertainment & Recreation; Motion Pictures & Video
  • 05 Nov 2013
  • First Look

First Look: November 5

Publications August 2013 John Wiley & Sons International Strategy and Competition By: Collis, David Abstract—This book is designed for every student who will be involved in managing and advising companies that compete internationally... View Details
Keywords: Sean Silverthorne
  • 18 Apr 2018
  • First Look

First Look at New Research and Ideas, April 18, 2018

forthcoming Academy of Management Journal Ideological Misfit? Political Affiliation and Employee Departure in the Private-Equity Industry By: Bermiss, Y. Sekou, and Rory McDonald Abstract—Though organizations are increasingly active... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2020
  • Research & Ideas

The Hidden Vulnerabilities of Open Source Software

million, of secure web servers on the internet and allowed numerous data breaches, including the theft of 4.5 million medical records from a large hospital chain. In response to Heartbleed, the Linux Foundation established CII, a project... View Details
Keywords: by Frank Nagle and Jenny Hoffman; Computer
  • 25 Aug 2022
  • News

Up on the Corner

also theirs. To Rawi Abdelal, an HBS professor of international management who serves as faculty co-chair of the Bloomberg Harvard City Leadership Initiative, Dlodlo’s community-focused approach to redevelopment represents a necessary... View Details
Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate
  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

supporting caregivers a critical talent management issue, according to a new report, The Caring Company: How Employers Can Cut Costs and Boost Productivity by Helping Employees Manage Caregiving Needs, by... View Details
Keywords: by Danielle Kost; Health
  • 22 Nov 2011
  • First Look

First Look: November 22

guidance for use exists. Data from a recent consumer survey offers some insight for the decision maker to contemplate, as does the school's recent appearance on the cover of Forbes' magazine as the number one undergraduate institution in... View Details
Keywords: Sean Silverthorne
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

how these Americans spend their income tax refunds, using transaction-level data from a stored-value card product. Card-holders may choose among several tax settlement and loan options, effectively receiving cash as much as 90 days... View Details
Keywords: Martha Lagace