Knowledge Use and Leverage - Publications - Faculty & Research

22 Feb 2010
Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

dredged up negative sentiment, fixing only one or two amplified that feeling, and then telling frontline workers what had been done made it even worse." Ironically, the process improvement approach used... View Details

Keywords: by Julia Hanna; Health

27 Oct 2011
Research & Ideas

Horrible Boss Workarounds

"What's horrible is often in the eye of the beholder," she says. "There are many people who complain about their bosses without taking a look at themselves, and vice versa." Kanter recently sat down with HBS Working... View Details

Keywords: by Carmen Nobel

05 Nov 2012
Research & Ideas

What Wall Street Doesn’t Understand About International Trade

Cohen. The research team reasoned that firms would most likely export products and services to countries where they had strong informational ties—and that people with personal knowledge of those countries... View Details

Keywords: by Carmen Nobel

18 Nov 2021
Op-Ed

5 Principles for Scaling Change from IBM’s High School Innovation

school companies that have done well with their schools, but they're still tiny compared to the several hundred P-TECH schools in the US alone and then in 28 countries. 2. Get on the ground View Details

Keywords: by Kristen Senz

08 Nov 2011
First Look

First Look: Nov. 8

income taxation. I show analytically how age dependence improves policy on both the intratemporal and intertemporal margins. I use detailed numerical simulations, calibrated with data from the U.S. PSID, to... View Details

Keywords: Sean Silverthorne

14 Jul 2008
Research & Ideas

HBS Cases: Reforming New Orleans Schools After Katrina

education before the storm and the immediate actions taken by the city, state, and federal government: "Rebuilding the New Orleans Public Schools: Turning the Tide? (Abridged)." I've View Details

Keywords: by Sarah Jane Gilbert; Education

28 Jan 2002
Research & Ideas

Read All About It! Newspapers Lose Web War

technology on the newspaper business with HBS Working Knowledge editor Sean Silverthorne in this e-mail interview. An article based on Gilbert's doctoral research in this area received the Robert Litschert Best Doctoral Student Paper... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation; Information; Publishing

09 Apr 2020
Research & Ideas

How Social Entrepreneurs Can Increase Their Investment Impact

Foundation has made frequent use of investments in the form of “program-related investments” to support its social and environmental goals. How can an entrepreneur trying to do good evaluate the best form of... View Details

Keywords: by Rachel Layne

10 Jan 2011
Research & Ideas

Is Groupon Good for Retailers?

accounts—a tactic that consumers have already used at many online retailers. And industry norms let consumers find ways around almost any rule intended to block multiple purchases. For example, even when... View Details

Keywords: by Carmen Nobel; Advertising; Technology

07 Feb 2011
Lessons from the Classroom

Creating the Founders’ Dilemmas Course

founders do switch to industries much different from the one in which they have the most work experience.) Schilling visits the class to discuss how his transition from one industry to another forced him to question and adust his View Details

Keywords: by Carmen Nobel; Education

26 Jan 2004
Research & Ideas

How Women Can Get More Venture Capital

recently sat down with HBS Working Knowledge to share her latest thinking. Her new book, Clearing the Hurdles, co-written with Candida G. Brush, Nancy M. Carter, Elizabeth Gatewood, and Patricia G. Greene,... View Details

Keywords: by Mallory Stark & Martha Lagace

20 Jan 2017
Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

parlayed his fame as a celebrity real estate developer into a winning pitch to voters as a Washington outsider. Emphasizing his decades of experience as a wheeler-dealer building luxury hotels, casinos, and golf courses around the world,... View Details

Keywords: by Christina Pazzanese

26 Jun 2013
Op-Ed

A Roadmap for Afghanistan’s Economic Future

Uzbek energy and gas to India in particular. So, how can a job-creating infrastructure be created efficiently to reverse the country's precipitous decline? First, leverage existing successes. Roshan, for... View Details

Keywords: by Tarun Khanna

01 Apr 2019
What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

favors the lower end by eliminating involuntary unemployment, raising wages, and increasing labor’s leverage to demand higher wages.” Rob Kautz and JohnfrmClevelnd took on the... View Details

Keywords: by James Heskett

02 Aug 2006
Research & Ideas

Investor Protection: The Czech Experience

and this reduces their overall borrowing. While folks have conjectured that exposure to business risks is associated with lower leverage, it's been hard to find evidence of this relationship between risk and... View Details

Keywords: by Martha Lagace; Media & Broadcasting; Entertainment & Recreation

09 Nov 2009
Research & Ideas

Come Fly with Me: A History of Airline Leadership

Entrepreneurs, Managers, and Leaders: What the Airline Industry Can Teach Us about Leadership (Palgrave Macmillan), coauthored by Anthony J. Mayo and Nitin Nohria of Harvard... View Details

Keywords: by Sarah Jane Gilbert; Air Transportation

01 Oct 2020
What Do You Think?

Are CEOs the Wrong Leaders for Stakeholder Capitalism?

encouraged to maximize profits, “Then have the boldness to levy taxes on the recipients of dividends to support the stakeholders you favor ” David Weaver reminded us of Prof. Bruce Scott’s belief that “Capitalism works, View Details

Keywords: by James Heskett

27 Aug 2007
Op-Ed

Mattel: Getting a Toy Recall Right

word out about the recall. Among other methods, the company is using bold red ads on high-traffic Internet sites such as Yahoo.com to find owners of the affected products and drive them to the Mattel Web... View Details

Keywords: by John Quelch; Consumer Products

25 Oct 2012
Research & Ideas

Developing the Global Leader

engaging in the culture and learning to be vulnerable." Accepting one's vulnerabilities is a primary objective of ALD, which requires participants to work together in six-person groups. "It's more than a View Details

Keywords: by Julia Hanna

13 Mar 2007
First Look

First Look: March 13, 2007

Describes the challenges of using the Balanced Scorecard to implement a triple-bottom-line strategy for delivering excellent economic, environmental, and social performance. The owners View Details

Keywords: Martha Lagace

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