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      • June 1989 (Revised May 1993)
      • Case

      Fairfield Inn (A)

      By: James L. Heskett
      The Fairfield Inn, an economy hotel venture by the Marriott Corp., has developed a novel method for selecting and measuring the performance of its hotel personnel that fits the company's strategy. Because it faces the need to grow rapidly, questions have arisen as to... View Details
      Keywords: Selection and Staffing; Innovation and Invention; Growth and Development Strategy; Franchise Ownership; Performance Evaluation; Corporate Strategy; Accommodations Industry
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      Heskett, James L. "Fairfield Inn (A)." Harvard Business School Case 689-092, June 1989. (Revised May 1993.)
      • summer 1989
      • Article

      Swimming in Newstreams: Mastering Innovation Dilemmas

      By: R. M. Kanter
      Keywords: Innovation and Invention
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      Kanter, R. M. "Swimming in Newstreams: Mastering Innovation Dilemmas." California Management Review 31, no. 4 (summer 1989): 45–69.
      • April 1989 (Revised March 1990)
      • Case

      Burlington Northern (B)

      By: Janice H. Hammond
      Describes the experiences of a seasoned Burlington Northern (BN) sales representative after the introduction of ShipSmart, a decision support system developed by the BN to help its employees and customers analyze logistics problems. After a brief description of a... View Details
      Keywords: Change Management; Expansion; Rail Transportation; Logistics; Distribution Channels; Truck Transportation; Innovation and Invention; Sales; Rail Industry; United States
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      Hammond, Janice H. "Burlington Northern (B)." Harvard Business School Case 689-083, April 1989. (Revised March 1990.)
      • 1989
      • Chapter

      The Future Evolution of the Central Office Switching Industry

      By: Jerry A. Hausman and Elon Kohlberg
      Keywords: Innovation and Invention; Communication Technology; Forecasting and Prediction; Telecommunications Industry
      Citation
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      Hausman, Jerry A., and Elon Kohlberg. "The Future Evolution of the Central Office Switching Industry." In Future Competition in Telecommunications, edited by Stephen P. Bradley and Jerry A. Hausman. Boston, MA: Harvard Business School Press, 1989.
      • winter 1989
      • Article

      Split-Awards Procurement and Innovation

      By: James J. Anton and Dennis A. Yao
      In many procurement settings, it is possible for a buyer to split a production award between suppliers. In this article, we develop a model of split-award procurement auctions in which the split choice is endogenous. We characterize the set of equilibrium bids and... View Details
      Keywords: Innovation and Invention; Auctions; Bids and Bidding; Cost; Supply Chain; Investment; Balance and Stability
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      Anton, James J., and Dennis A. Yao. "Split-Awards Procurement and Innovation." RAND Journal of Economics 20, no. 4 (winter 1989): 538–552. (Harvard users click here for full text.)
      • 1989
      • Article

      The Creative Environment Scales: The Work Environment Inventory

      By: T. M. Amabile and N. Gryskiewicz
      The Creative Environment Scales Work Environment Inventory (WEI) is a new paper-and-pencil instrument designed to assess stimulants and obstacles to creativity in the work environment. Unlike many instruments that are designed as comprehensive descriptions of the work... View Details
      Keywords: Creativity; Innovation and Invention; Working Conditions; Management Analysis, Tools, and Techniques
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      Amabile, T. M., and N. Gryskiewicz. "The Creative Environment Scales: The Work Environment Inventory." Creativity Research Journal 2 (1989): 231–254.
      • December 1988
      • Article

      Strategic Responses to Automobile Emissions Control: A Game-Theoretic Analysis

      By: Dennis Yao
      This paper examines the dynamics of standard-setting regulation under technological uncertainty and asymmetric information about technological capability. A two-period model which allows fully strategic action is developed and applied to the regulation of automobile... View Details
      Keywords: Transportation; Pollutants; Standards; Governance Controls; Technological Innovation; Research and Development; Mathematical Methods
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      Yao, Dennis. "Strategic Responses to Automobile Emissions Control: A Game-Theoretic Analysis." Journal of Environmental Economics and Management 15 (December 1988): 419–438. (Harvard users click here for full text.)
      • 1988
      • Foreword

      Assessing Organizational Climates for Creativity and Innovation: Methodological Review of Large Company Audits

      By: R. M. Burnside, T. M. Amabile and S. S. Gryskiewicz
      Keywords: Creativity; Organizational Culture; Accounting Audits; Innovation and Invention
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      Burnside, R. M., T. M. Amabile, and S. S. Gryskiewicz. "Assessing Organizational Climates for Creativity and Innovation: Methodological Review of Large Company Audits." Foreword to New Directions in Creative and Innovative Management, edited by Y. Ijiri and R. L. Kuhn. Cambridge, MA: Ballinger Publishing Company, 1988.
      • 1988
      • Chapter

      Originality in Management Accounting Systems: Field Studies of the Processes

      By: Robert S. Kaplan
      Keywords: Accounting; Innovation and Management
      Citation
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      Kaplan, Robert S. "Originality in Management Accounting Systems: Field Studies of the Processes." In New Directions in Creative and Innovative Management, edited by Y. Ijiri and R. L. Kuhn, 103–114. Cambridge, MA: Ballinger Publishing Company, 1988.
      • October 1988
      • Article

      Implementation Characteristics in Organizational Innovations

      By: Dorothy A. Leonard
      Keywords: Organizations; Innovation and Invention
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      Leonard, Dorothy A. "Implementation Characteristics in Organizational Innovations." Communication Research 15, no. 5 (October 1988).
      • 1988
      • Book

      Readings in the Management of Innovation

      By: Michael Tushman and William L. Moore
      Keywords: Innovation and Management
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      Tushman, Michael, and William L. Moore. Readings in the Management of Innovation. 2nd ed. Cambridge, MA: Ballinger Publishing Company, 1988.
      • October 1988
      • Article

      Three Tiers for Innovation Research

      By: R. M. Kanter
      Keywords: Innovation and Invention; Research
      Citation
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      Kanter, R. M. "Three Tiers for Innovation Research." Journal of Communications Research 15 (October 1988): 509–23.
      • 1988
      • Chapter

      From Individual Creativity to Organizational Innovation

      By: T. M. Amabile
      Keywords: Creativity; Innovation and Invention; Organizational Change and Adaptation
      Citation
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      Amabile, T. M. "From Individual Creativity to Organizational Innovation." In Innovation: A Cross-disciplinary Perspective, edited by K. Gronhaug and G. Kaufmann. Oslo, Norway: Norwegian University Press, 1988.
      • 1988
      • Chapter

      Managing Change in Innovative Organizations

      By: R. M. Kanter
      Keywords: Change Management; Innovation and Management; Organizational Change and Adaptation
      Citation
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      Kanter, R. M. "Managing Change in Innovative Organizations." In Productivity and Quality Through Science and Technology, edited by Y. K. Shetty and V. M. Buehler. Westport, CT: Quorum Books, 1988. (Reprinted in The Quest for Competitiveness, edited by Y.K. Shetty and V.M. Buehler. Westport, Conn.: Quorum Books, 1991.)
      • 2000
      • Chapter

      A Model of Creativity and Innovation in Organizations

      By: T. M. Amabile
      Keywords: Creativity; Innovation and Invention; Organizational Design; Organizational Change and Adaptation
      Citation
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      Amabile, T. M. "A Model of Creativity and Innovation in Organizations." In Research in Organizational Behavior. Vol. 22, edited by B. Staw and R. Sutton. Elsevier Science, 2000.
      • 1988
      • Chapter

      Change Master Companies: Environments in which Innovations Flourish

      By: R. M. Kanter
      Keywords: Innovation and Management; Leading Change; Innovation Leadership
      Citation
      Related
      Kanter, R. M. "Change Master Companies: Environments in which Innovations Flourish." In Handbook for Creative and Innovative Managers, edited by R. L. Kuhn. New York: McGraw-Hill, 1988.
      • 1988
      • Chapter

      Creative Human Resources in the R&D Laboratory: How Environment and Personality Impact Innovation

      By: T. M. Amabile and S. S. Gryskiewicz
      Keywords: Talent and Talent Management; Creativity; Factories, Labs, and Plants; Research and Development; Innovation and Invention; Personal Characteristics
      Citation
      Related
      Amabile, T. M., and S. S. Gryskiewicz. "Creative Human Resources in the R&D Laboratory: How Environment and Personality Impact Innovation." In Handbook for Creative and Innovative Managers, edited by R. L. Kuhn. New York: McGraw-Hill, 1988.
      • 1988
      • Chapter

      Encouraging Innovation and Entrepreneurs in Bureaucratic Companies

      By: R. M. Kanter
      Keywords: Innovation and Invention; Corporate Entrepreneurship; Organizational Change and Adaptation; Organizational Design
      Citation
      Related
      Kanter, R. M. "Encouraging Innovation and Entrepreneurs in Bureaucratic Companies." In Handbook for Creative and Innovative Managers, edited by R. L. Kuhn. New York: McGraw-Hill, 1988.
      • 2000
      • Chapter

      When a Thousand Flowers Bloom: Structural, Collective, and Social Conditions for Innovation in Organizations

      By: R. M. Kanter
      Keywords: Innovation and Management; Organizational Change and Adaptation; Organizational Design
      Citation
      Related
      Kanter, R. M. "When a Thousand Flowers Bloom: Structural, Collective, and Social Conditions for Innovation in Organizations." In Research in Organizational Behavior. Vol. 22, edited by B. Staw and R. Sutton. Elsevier Science, 2000. (Reprintings include: The Evolution and Adaptation of Organizations, edited by B. Staw and L.L. Cummings. Greenwich, Conn: JAI Press, 1990; Knowledge Management and Organizational Design, edited by P.S. Myers. Boston: Butterworth-Heinemann, 1996, pp. 93-132; Entrepreneurship: The Social Science View, edited by R. Swedberg. Oxford University Press, 2000.)
      • 1988
      • Other Unpublished Work

      Good Ideas: What Makes for Quality in Innovation?

      By: Dutch Leonard
      Keywords: Innovation and Invention; Quality
      Citation
      Related
      Leonard, Dutch. "Good Ideas: What Makes for Quality in Innovation?" John F. Kennedy School of Government, January 1988. (Innovation Project.)
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