Global Organizations - Publications - Faculty & Research

June 1994 (Revised October 2001)
Case

Mrs. Fields, Inc. (1988-1992)

By: Lynda M. Applegate, Keri O. Pearlson and Randi Wade Purchia

Continues the story of Mrs. Fields Cookies. Explores the new challenges the company faced managing its geographic growth and its expansion of products and markets through combination stores. Details the decision of Debbi and Randy Fields to delegate management... View Details

Keywords: Organizational Change and Adaptation; Expansion; Growth Management; Organizational Structure; Globalization; Information Management; Food and Beverage Industry

Citation

Educators

Purchase

14 Dec 2015
News

Building Platforms of Life for the World’s Poorest Children

Kevin Jenkins (MBA 1985) is president and CEO of the nonprofit World Vision International, a global Christian humanitarian relief, development, and advocacy organization. In this video, he talks about the organization’s mission and his... View Details

01 Dec 2002
News

Building a Network for Social Enterprise in Latin America

teaching about the management of social-purpose organizations and business involvement in the social sector. In June 2001, HBS globalized its efforts in this area by organizing... View Details

21 Nov 2005
Research & Ideas

The Geography of Corporate Giving

part of their research, they have interviewed more than fifty people in two cities and collected data on some 1,000 communities since the late 1980s. They observe that organizations in different cities seem to have different foci when it... View Details

Keywords: by Sean Silverthorne

April 2011 (Revised July 2011)
Case

Renewing GE: The Africa Project (A)

By: David A. Thomas and Stephanie J. Creary

This case profiles the evolution of General Electric's African American Form (AAF), an employee affinity group, and its efforts to increase the company's involvement in Africa. The AAF formed in 1991 to help advance GE's recruitment, retention and development of black... View Details

Keywords: Diversity; Global Strategy; Multinational Firms and Management; Employees; Employee Relationship Management; Corporate Social Responsibility and Impact; Corporate Strategy; Expansion; Africa; United States

Citation

Educators

Purchase

04 Apr 2000
Research & Ideas

The Right Way to Restructure Conglomerates in Emerging Markets

More fundamentally, though, breaking up these mammoth organizations could reduce their gross inefficiencies and promote greater entrepreneurship. Implicitly or explicitly, then, the Western financial community is encouraging business... View Details

Keywords: by Tarun Khanna & Krishna Palepu

29 Mar 2022
News

Does Russia’s Invasion of Ukraine Mark a Turning Point for U.S. Businesses?

03 Apr 2018
First Look

New Research and Ideas, April 3, 2018

2018 London: Bloomsbury Academic Global History, Globally: Research and Practice Around the World By: Beckert, Sven, and Dominic Sachsenmaier, eds. Abstract— In recent years historians in many different parts of the world have sought to... View Details

Keywords: Sean Silverthorne

24 Apr 2014
News

Saving lives through new vaccine technology

has several years of regulatory hurdles ahead, it is working in the interim with global health organizations to explore applying the technology to a wide range of vaccines. “Our goal is to lower the cost... View Details

01 Mar 2014
News

Faculty and Alumni Books for March 2014

Leadership and Innovation in a New Global Economy So-Young Kang (MBA 2004) (Awaken Group Pte. Ltd.) Too often, people look at leaders and focus on their accomplishments and successes, but Kang examines the more human side of 12... View Details

30 Jan 2019
What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

Summing Up: Which Schools Will Produce the Next Generation of Transformative Leaders? This month’s column featured two leaders who were able to build organizations that literally transformed the mutual fund and airline industries. In the... View Details

Keywords: by James Heskett; Air Transportation; Financial Services

01 Sep 2007
News

How to Take a Stand On UBS and Climate Change

What is the responsibility of business regarding social issues? And how does that jibe with maximizing profits? In “UBS and Climate Change — Warming Up to Global Action?” Associate Professor Felix Oberholzer-Gee and Professor Forest... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Finance

Web

Managing Service Operations - Course Catalog

depends upon it. Yet, service organizations are often designed and managed in a way that prevents us from realizing our potential. Service organizations are complex and diverse, and they continue to grow in... View Details

17 Sep 2024
Blog Post

The International Experience at HBS: Zoe Sun (MBA 2024)

emphasis on educating global leaders. I attended a few events organized by the HBS Hong Kong and Shanghai Research Centers before applying. Knowing that I would have a dynamic and large alumni base no matter... View Details

26 Oct 2020
News

A Social Impact Roadmap; Arts Leadership in a Pandemic; Amplifying Hispanic Contributions

by producing regional and local events, conducting research, and creating media content that raises the visibility of Hispanic Americans across industries. Edelman, who previously led successful marketing efforts for humanitarian View Details

Keywords: Margie Kelley

03 Aug 2017
News

Christopher Rodrigues: Making A Difference

24 Apr 2014
News

Improving the service experience requires excellence—but not in everything

Everyone knows what bad service feels like—and that’s something Frances Frei, Professor at HBS, wants to fix. Making the service experience better for everyone, from customers to employees, begins with understanding the services customers value most and then focusing... View Details

Web

Getting Involved - Institute For Strategy And Competitiveness

HBS ISC About Michael Porter About Michael Porter A Letter from Michael Porter Biography The Essential Porter Honors & Awards Affiliated Organizations & Institutions VBHCD Initiative Affiliated Organizations... View Details

01 Mar 2004
News

HBS Alumni Association Board of Directors

School over the course of 2004. I am pleased to share our plans and our progress to date. Let me begin by reporting that the Global Leadership Forum Committee, with direction from its new chairman, Jean-Marc Daillance (MBA 1984), is... View Details

Keywords: Ted Fischer; Colleges, Universities, and Professional Schools; Educational Services

15 Nov 2016
News

Classroom Lessons Put Into Practice Abroad

gained hands-on, global experience in January 2016 by collaborating for eight days on projects with businesses in 15 emerging markets and in Boston. The immersion in São Paulo was organized by HBS’s View Details

Keywords: Food Services and Drinking Places; Hospitality

Publications