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Show Results For
- All HBS Web
(3,394)
- People (5)
- News (608)
- Research (2,169)
- Events (8)
- Multimedia (8)
- Faculty Publications (1,157)
- 28 May 2019
- News
Cure All
success in either strategy or implementation requires making trade-offs. In the absence of those trade-offs, you have a lot of mediocrity. RS: I would also tell the CEO that he or she needs to take a hard and deep look at what’s happening... View Details
- 02 Oct 2013
- What Do You Think?
Is Leadership an Increasingly Difficult Balancing Act?
information flow through social media " Respondents described what increasingly will be required of leaders. Kapil Kumar Sopory said that "Leadership these days has become a complex art people with bias for listening, testing and fast reacting will View Details
Keywords: by James Heskett
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
In this three-part series, we start with an overview of why retail experts Rajiv Lal, José B. Alvarez, and Dan Greenberg believe retail is at an inflection point. In Part Two, coming next week, they identify effective strategies for... View Details
- 17 Nov 2016
- News
Wired for Innovation
ultimate goal of selling transmission capacity to generators of renewable-energy seeking to get their product to market; or to utilities looking to access the lowest-cost clean power in the country. To make that happen, Skelly spends much... View Details
- 08 Oct 2014
- Research & Ideas
Who Is the Chief Sustainability Officer?
created a formal CSO position. Efficiency: Next, companies become more strategic about sustainability by finding ways to achieve efficiencies that will save corporate dollars, such as cutting energy and water use or reducing waste View Details
- Career Coach
Vincent Dessain
Strategy consulting at Booz-Allen & Hamilton in New York and Paris; research; course development; recruitment and Executive Education at INSEAD and Harvard Business School; European Marketing Director at Timberland and New Balance. View Details
Keywords: Consulting; Consumer Products; Education; Emerging Markets; Entertainment / Media; Commercial Banking; Financial Services (All); Investment Banking; Financial Services (All); Investment Management; Financial Services (All); Private Equity; Financial Services (All); Venture Capital; Financial Services (All); Health Care; Hospitality; Manufacturing; Publishing / Communications / Advertising; Real Estate; Retail; Social Enterprise; Sports; Clean Technology; Energy; Telecommunications
- 10 Jun 2013
- Research & Ideas
How Numbers Talk to People
deep statistical analysis, just good data and reporting approaches. It is often encountered in online businesses, where customer clickstreams provide plenty of data-often too much-for analysis. One expert practitioner of the CSI story approach is Joe Megibow, vice... View Details
- 02 Jun 2014
- Research & Ideas
Excerpt: ‘A Social Strategy’
Twitter—establishing an account, getting people to follow the firm, and hoping that those people will respond in kind. Such strategies have allowed firms to engage in an activity that's very familiar to them: broadcasting content to... View Details
- 01 Dec 2009
- News
Losing Our Competitive Edge
Business Review, how the United States has lost or is in the process of losing the ability to manufacture many of the cutting-edge products it invented. These include the batteries that power electric and hybrid cars, light-emitting diodes (LEDs) for the next View Details
- 01 Sep 2017
- News
Inbox: From Das’s Desk
When most MBA students attend HBS, there is a general feeling that the contract they sign is to spend 18 months getting world-class exposure to cases and principles of business and management and then leave with a license to practice... View Details
- 23 Feb 2017
- News
Writing the Case of a Company Coming Back from the Brink
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
link improvements in their daily processes to achievement of high-level strategic objectives. The Balanced Scorecard framework describes strategy with strategic objectives, measures, targets, and initiatives. (See Figure 2-1.) Strategic... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- Career Coach
Pamela Harder
architect behind the Amazon HQ2 $1.1B tech talent investment program. Prior to that, Pam ran Strategy & Business Operations at Clever, a K12 edtech startup in San Francisco. Under her leadership, she helped the company explore new... View Details
- 20 Feb 2014
- News
Managing the World’s Trouble Spots
“because there were virtually no General Motors vehicles there, which meant no spare parts or maintenance available,” Goodwin recalls. Ultimately, politics won out, and the ambulance was shipped, but Goodwin knew it provided no benefit to... View Details
Keywords: Jill Radsken
- 01 Mar 2008
- News
Classroom Legend
they would need as general managers. The course became a centerpiece of the HBS curriculum, the source of many pioneering case studies, and an inspiration for the next generation of View Details
- Profile
Annora Wang
after I left, entertainment remained in the back of my mind. How did HBS influence your ambitions? When I applied to HBS, I knew I wanted to go into general management, and I knew that I wanted to go into a consumer-facing industry. I... View Details
Keywords: Entertainment / Media
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
Amazon. Customer service is relative, a product of customer expectations compared to actual experiences. Amazon has created very high customer expectations for in-stock merchandise and rapid delivery and, in the past, generally met them.... View Details
- 06 Apr 2016
- Research & Ideas
Should Entrepreneurs Pitch Products or Ideas for Products?
In trying to secure financial backing for a new product, independent innovators generally face the question of how much to invest in development before showing it around. Should they create, say, a working prototype (and maybe even View Details
- 16 Aug 2010
- Lessons from the Classroom
HBS Introduces Marketing Analysis Tools for Managers
purchasing life. The CLV formula incorporates metrics that capture the outputs of three key customer strategies that firms employ: asset acquisition (attracting new customers to the firm); asset maximization (maximizing the value the firm... View Details
Keywords: by Sarah Jane Gilbert