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  • July 2021 (Revised October 2021)
  • Case

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)

By: Nour Kteily, Deepak Malhotra and David Lane
As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details
Keywords: Change; Communication; Policy; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Digital Platforms; Conflict Management; Information Technology Industry; United States
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Kteily, Nour, Deepak Malhotra, and David Lane. "Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)." Harvard Business School Case 922-003, July 2021. (Revised October 2021.)
  • Web

Judging Success - Christensen Center for Teaching & Learning

students demonstrate appropriate progress in the substantive discovery and learning envisioned for the class session? In terms of process, was there a healthy balance between instructor guidance and student... View Details
  • Web

Digital Innovation - Alumni

harnessing the latest technology to educate students, conduct real-world research and share impactful insights with practitioners worldwide, and provide lifelong learning to alumni. Reinventing the Future of Business As rapid... View Details
  • 30 Jul 2018
  • Research & Ideas

Why Ethical People Become Unethical Negotiators

inclined to minimize that loss by stretching the truth. When negotiators have a lot of uncertainty and lack information, they are more likely to engage in deceptive practices. If negotiators think their counterparts have treated them... View Details
Keywords: by Dina Gerdeman
  • Web

Design Thinking Course | HBS Online

Eligibility No current course offerings for this selection. Starting Sep 24 7 Weeks $1,850 + applicable international taxes Payment deadline September 18 View weekly calendar Enroll Now No documentation required All learners must be at... View Details
  • 01 Mar 2004
  • News

Derek Ferguson

study was so strong that Ferguson broke the group into a morning and an evening session. “I had to take my work hat all the way off,” he says. “The study involves taking a spiritual inventory — figuring out how different events in our lives connect and what they mean.”... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 23 May 2012
  • Research & Ideas

Five Ways to Make Your Company More Innovative

to do with the innate nature of the product itself, the features built into it. And if you start with a product that does well on these five factors, then life gets a lot easier. Stefan Thomke How can a company View Details
Keywords: by Garry Emmons, Julia Hanna & Roger Thompson
  • 30 Oct 2019
  • Research & Ideas

How to Recover Gracefully After Shutting Down Your Startup

step should be to consult a lawyer and an accountant to understand their legal obligations and how to sequence payments to parties owed money. After that, they should formulate a plan for communicating the news to customers and... View Details
Keywords: by Danielle Kost
  • Web

Mellon Hall | About

family’s Pittsburgh bank into one of America’s preeminent financial institutions. In the process, Mellon amassed a personal fortune comparable to Baker’s own. Mellon’s fiscal philosophy was one of debt... View Details
  • 09 Nov 2016
  • Op-Ed

6 Lessons from Donald Trump's Winning Marketing Manual

marketers, says HBS professor John Quelch. Credit: Gage Skidmore Show the past as prologue. Offering consumers the adventure of voting for an uncertain future never works with the majority, especially if your brand is new to the game.... View Details
Keywords: by John A. Quelch
  • 22 Oct 2021
  • Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

get work done." Just how flexible should companies be? That’s a question many business leaders are wrestling with as they try to balance the needs of the business with the preferences View Details
Keywords: by Michael Blanding
  • 09 Sep 2009
  • Working Paper Summaries

Perspectives from the Boardroom--2009

Keywords: by Jay W. Lorsch, Joseph L. Bower, Clayton S. Rose & Suraj Srinivasan
  • 11 Mar 2024
  • News

In Harmony

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, my name is Julia Hanna; I’m an associate editor at the HBS Alumni Bulletin. Last November I flew to Seoul, South Korea to interview Michael Kim (MBA 1990) of MBK Partners.... View Details
Keywords: Julia Hanna; photograph by Jun Michael Park
  • Web

Diversity and Equity - Alumni

Giving Diversity and Equity Giving Diversity and Equity Foster Inclusion Differences—in identities, experiences, and interests—enrich dialog, develop understanding, and deepen learning Creating an environment where every member of the... View Details
  • 23 May 2018
  • News

Abigail P. Johnson, MBA 1988

mainframe computer, and made the requested transactions. Playing a small role in the front lines of money management was the perfect introduction for her career leading one of the nation’s top investment... View Details
Keywords: Susan Young
  • 31 Jul 2015
  • Blog Post

Transitioning From the Military to Business School

doing well. Because of this, in the midst of a schedule filled to the brim with cases and recruiting, I found it difficult to effectively balance my priorities. Midway through... View Details
  • 01 Jun 2022
  • News

In My Humble Opinion: Home Base

Above: Dowling at home in New York City: “There’s no one model for being a working parent.” Daisy Dowling (MBA 2002) had built a successful career in leadership development and executive coaching at Goldman Sachs and Morgan Stanley in the 2000s, but there was one... View Details
Keywords: April White
  • Web

HBS Fund Council - Alumni

gift or pledge in recent years (pledge payments not reflected here). Please consider making a gift today using our online giving form . Thank you in advance. Find A Classmate Be found. Update your profile Search the Alumni Directory... View Details
  • 22 Oct 2019
  • Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

Setting the right sales targets for employees is a difficult balancing act, with long-term consequences on growth and morale. Setting a target too low, making it easily achievable, might cause an an employee to not put in the effort.... View Details
Keywords: by Michael Blanding
  • Web

What You Can Support - Alumni

Giving What You Can Support Giving What You Can Support Creating Value How will you make an impact? All alumni are encouraged to sustain the School’s excellence by giving annually to the HBS Fund. Donors who wish to target their giving to a specific area have a number... View Details
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