professional services - Publications - Faculty & Research

28 Jan 2013
Research & Ideas

Helping Yelp Create More Accurate Reviews

ratings to convey information of product or service quality. But don't expect Yelp to change its review system any time soon. "I've talked to Yelp and other review companies," Luca says. "Yelp isn't necessarily interested in changing the... View Details

Keywords: by Kim Girard; Food & Beverage

01 Jan 2003
News

James E. Burke, MBA 1949

almost forty years with J&J, he quickly found a new mission as chairman of the Partnership for a Drug-Free America (PDFA), a coalition of communications professionals dedicated to persuading children to reject substance abuse. The result... View Details

21 May 2018
News

Community Partners Delivers “Expert Goodness” to the Bay Area

volunteers “have helped the city capitalize on the innovation sprouting from Silicon Valley, through specific initiatives such as designing the structure of the city’s startup incubator, developing innovative ways to incorporate technology solutions to city departments... View Details

Keywords: Margie Kelley

Profile

Minal Mehta

own company, expect to be committed to representing that company wherever you go. BollyX is almost certainly the first thing I am asked about anytime I meet people in both social and professional settings. I am a brand ambassador... View Details

Keywords: Services; Services

09 Nov 2009
Research & Ideas

Come Fly with Me: A History of Airline Leadership

opportunities and promise where others see only defeat.” At each stage of aviation's business life cycle—start-up, growth, maturity, decline, rebirth—new types of leaders emerged, such as entrepreneur C.E. Woolman at Delta in the 1920s and '30s; View Details

Keywords: by Sarah Jane Gilbert; Air Transportation

01 Dec 2011
News

Making the Case for Leadership

cannot be successful unless they show vulnerability, are consistent, take time to be balanced, have a vision, and embrace their role as decision-makers. In the 2010 case “Toby Johnson: Leading After School,” Johnson, with military service... View Details

01 Dec 2015
News

Alumni and Faculty Books for December 2015

illuminating graphics to guide readers in conceiving, designing, building, testing, and scaling up the ideal business for them. The Career Playbook: Essential Advice for Today’s Aspiring Young Professional by James M. Citrin (MBA 1986)... View Details

24 Jul 2012
First Look

First Look: July 24

and bribe others in order to receive special services in the future. Indeed, in a pair of follow-up survey studies, we find evidence that the link between tipping and bribery can be partly accounted for by prospective orientation. ... View Details

Keywords: Sean Silverthorne

01 Jun 2017
News

The Exchange: Venture Forth

introduction of Amazon Web Services in early 2006. This was the defining moment when the cost of starting consumer internet businesses really plummeted. That fact was very useful in rationalizing other things we saw happening: VC... View Details

Keywords: April White

Profile

Tyler Todd

HBS classroom experience is in the lessons on general management (how to make complex personnel or “gray-area” decisions). Additionally, I wanted to come to HBS to learn from my classmate’s diverse experiences and perspectives. HBS students are great at sharing their... View Details

Keywords: Financial Services; Financial Services; Financial Services; Financial Services

19 Feb 2010
News

The MBA Oath Debate

recent opinion piece in the Financial Times, HBS student Andrew Sridhar (MBA 2010) cited what he calls “troubling” aspects of the oath. For example, he doesn’t buy the professionalization analogy with oaths in law, medicine, or the... View Details

Keywords: Roger Thompson; Educational Services; Educational Services

06 Aug 2013
First Look

First Look: August 6

during the class period. Named directors receive more negative recommendations from Institutional Shareholder Services (ISS), a proxy advisory firm, and significantly more negative votes from shareholders than directors in a benchmark... View Details

Keywords: Anna Secino

22 Sep 2008
Research & Ideas

The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies

electronic communication data, one at a leading biopharmaceuticals company and a second at a global media and professional services firm. One of these follows senior leaders through a period of... View Details

Keywords: by Sarah Jane Gilbert

08 Mar 2018
News

HBSAAA Leads the Way in Celebrating African American Alumni Impact

contributions of women at HBS, with a series of online biographies of 50 influential African American alumnae. Continuing an annual tradition, HBSAAA and AASU will recognize two distinguished alumni/ae for professional achievement and... View Details

Keywords: Margie Kelley

10 Apr 2007
First Look

First Look: April 10, 2007

Working PapersNone this week. Cases & Course MaterialsAscent Media Group (A) Harvard Business School Case 607-064 Ascent Media races to adapt to the changes resulting from increasing digitalization of its business, from creative post-production View Details

Keywords: Martha Lagace

01 Dec 2016
News

Inside Modern HR

pulled into the middle of a difficult business issue or a white-hot decision moment as a kind of internal coach. That is incredibly fulfilling from an impact perspective—being trusted as an advisor when it matters most. YY: What’s new in talent management? MB: Big data... View Details

Keywords: Julia Hanna

21 Nov 2005
Research & Ideas

Making Credibility Your Strongest Asset

rating systems have emerged to reward good service and integrity. Plan Several Moves Ahead Bob Kraft owns the New England Patriots, one of the most successful franchises in professional sports. Notably, he... View Details

Keywords: by Michael Wheeler

01 Sep 2012
News

Expertise From The Front Lines Of The Eurozone

Roscini As news headlines continue to validate uncertainty about the European debt crisis, HBS students have a direct line to an expert in the field. Senior Lecturer Dante Roscini (MBA 1988), the L.E. Simmons Faculty Fellow, left a 20-year career in European banking in... View Details

Keywords: Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

25 Sep 2012
First Look

First Look: September 25

http://hbr.org/product/producing-prosperity-why-america-needs-a-manufactu/an/10345-HBK-ENG?referral=00304 Relaxing the Taboo on Telling Our Own Stories: Upholding Professional Distance and Personal Involvement Author: Michel Anteby... View Details