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- All HBS Web
(3,246)
- People (2)
- News (436)
- Research (2,330)
- Events (7)
- Multimedia (4)
- Faculty Publications (1,619)
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- 03 Mar 2009
- First Look
First Look: March 3, 2009
presence of strategic interactions between content distributors and content providers. We provide a model of bargaining and price competition within these industries and show that whether or not a piece of content ends up exclusive to one... View Details
Keywords: Martha Lagace
- March 2011
- Article
Restaurant Organizational Forms and Community in the U.S. in 2005
By: Glenn R. Carroll and Magnus Thor Torfason
Recent sociological theory and research highlights food, drink, and restaurants as culturally meaningful and related to social identity. An implication of this view holds that the prevalence of corporate chain restaurants affects the sociological character of... View Details
Keywords: Demographics; Age; Supply Chain Management; Culture; Balance and Stability; Income Characteristics; Research; Civil Society or Community; Identity; Theory; Society; Service Industry; United States
Carroll, Glenn R., and Magnus Thor Torfason. "Restaurant Organizational Forms and Community in the U.S. in 2005." City & Community 10, no. 1 (March 2011): 1–25.
- June 2024
- Case
SnapTravel: Betting on 'Super.com'
By: Reza Satchu and Tom Quinn
This case explores SnapTravel, a travel startup offering discounted hotel rooms, and its founders’ desire to pivot to a “super app” that saved customers money across many different purchase types. During the COVID-19 pandemic, Hussein Fazal and Henry Shi saw SnapTravel... View Details
Keywords: Business Growth and Maturation; Business Plan; Business Startups; Change Management; Disruption; Transformation; Volatility; Customer Focus and Relationships; Customer Value and Value Chain; Decisions; Income; Entrepreneurship; Geographic Scope; Cross-Cultural and Cross-Border Issues; Health Pandemics; Surveys; Knowledge Acquisition; Knowledge Use and Leverage; Leading Change; Crisis Management; Goals and Objectives; Risk Management; Consumer Behavior; Game Theory; Risk and Uncertainty; Adaptation; Diversification; Expansion; System Shocks; Accommodations Industry; Accommodations Industry; Canada; United States; Las Vegas
- 20 Nov 2012
- First Look
First Look: November 20
anti-regulation movement that started in the 1970s, voluntary self-regulation programs have emerged in many regulatory agencies, seeking to increase cooperation between government and industry to achieve greater and more cost-effective... View Details
Keywords: Sean Silverthorne
- 07 Dec 2009
- Research & Ideas
Government’s Positive Role in Kick-Starting Entrepreneurship
believe that these extraordinary times call for massive public funds to be used for economic interventions, shouldn't these efforts be at least partially designed to promote new enterprises? Second, in many nations the venture industry is... View Details
- 02 Sep 2002
- Research & Ideas
The Role of Government When All Else Fails
because of a workplace accident, illness, unemployment, or old age. Government policymakers responded to this rapidly expanding problem of worker insecurity by constructing an elaborate social insurance system covering many of the most... View Details
Keywords: by Laura Linard
- 18 Jul 2017
- First Look
First Look at New Research and Ideas, July 18, 2017
suppliers that adopt legalization structures (operationalized as management system standards) and worker participation structures (unions) and find that the combination of these structures amplifies improvement. We find less improvement... View Details
Keywords: Sean Silverthorne
- 01 Nov 1999
- Lessons from the Classroom
What’s Next & So What? Leading in the 21st Century
industries that can be anybody, anywhere. While some observers have dismissed the phenomenon as exclusive to "a few crazy Internet companies in California," the reality is this: the value of corporate incumbency these days is... View Details
Keywords: by Staff
- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
market share. Its Mach3 shaving system was a blockbuster product, but the company was suffering the effects of its own reliance on trade loading—the practice of offering discounts to retail customers at the end of a quarter in order to... View Details
Keywords: by Rosabeth Moss Kanter
- June 2016
- Article
Task Segregation as a Mechanism for Within-Job Inequality: Women and Men of the Transportation Security Administration
By: Curtis K. Chan and Michel Anteby
What could explain inequality within a given job between groups of workers, particularly between women and men? Extant workplace inequality scholarship has largely overlooked as a source for inequality the job’s work content—the actual tasks workers perform. It is... View Details
Keywords: Inequality; Work; Mechanisms And Processes; Stratification; Labor Process; Qualitative Methods (General); Case Method; Field Research; Equality and Inequality; Working Conditions; Gender; Labor; Labor and Management Relations; Air Transportation Industry
Chan, Curtis K., and Michel Anteby. "Task Segregation as a Mechanism for Within-Job Inequality: Women and Men of the Transportation Security Administration." Administrative Science Quarterly 61, no. 2 (June 2016): 184–216.
- 12 Aug 2008
- First Look
First Look: August 12, 2008
unexpectedly in the midst of chaos brought by the resistance of its staff who feared losing their civil servant status after privatization. Also facing Mao was the forthcoming deregulation of the telecommunication industry on the island... View Details
Keywords: Sean Silverthorne
- March 2021 (Revised January 2024)
- Case
Ayn Rand: Changing the World
By: Robert Simons and Max Saffer
This case traces the life of Ayn Rand from Russia to Hollywood to New York City. The case describes how Rand fled communist Russia and, in reaction to the deprivations she experienced under communism, developed a philosophy idealizing free will and personal... View Details
Keywords: Writing; Values and Beliefs; Economic Systems; Society; Mission and Purpose; Success; Work-Life Balance; Ethics; Personal Development and Career; Publishing Industry
Simons, Robert, and Max Saffer. "Ayn Rand: Changing the World." Harvard Business School Case 121-070, March 2021. (Revised January 2024.)
- 10 May 2011
- First Look
First Look: May 10
more than five years, the global shipping (maritime) industry experienced a dramatic crash in late 2008 as the global financial system froze and the global economy slid into recession. Ship charter rates... View Details
Keywords: Sean Silverthorne
- March 2023 (Revised May 2023)
- Case
OneTen at Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (A)
By: Linda A. Hill and Lydia Begag
It was December 10, 2020, and Ed Bastian, the Chief Executive Officer (CEO) of Delta Air Lines (Delta), had just finished a meeting with Joanne Smith, Executive Vice President and Chief People Officer, and Keyra Lynn Johnson, the Chief Diversity and Inclusion Officer.... View Details
Keywords: Recruitment; Training; Race; Equality and Inequality; Corporate Social Responsibility and Impact; Job Design and Levels; Air Transportation Industry; United States
Hill, Linda A., and Lydia Begag. "OneTen at Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (A)." Harvard Business School Case 423-072, March 2023. (Revised May 2023.)
- 30 May 2005
- Research & Ideas
Germany’s Pioneering Corporate Managers
system in Germany is more cumbersome than the U.S. system. Germans are more formal in their interpersonal behavior inside corporations than Americans, which often leads to an appearance of stuffiness or stiffness. The use of titles or... View Details
Keywords: by Sean Silverthorne
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
Most company distribution systems are designed ad-hoc when needed, and serve neither value chain partners nor end users well—just look at the frustrating new-car buying process set up by American auto makers. At the same time, says... View Details
- 15 Oct 2001
- Research & Ideas
Rethinking E-Leadership
a labor-intensive commitment to instilling in people "a strategy of preeminence"—the belief that they can make a difference in their industry or in the lives of their customers. Such coaching and mentoring take time; even so,... View Details
Keywords: by Melissa Raffoni
- 22 Mar 2011
- First Look
First Look: March 22
in the credit market that have deep roots in the system's structure, conduct, and regulation. The time has come for a clear-eyed assessment of what happened and how the system should be strengthened and restructured. Such reform will have... View Details
Keywords: Sean Silverthorne
- September 1989 (Revised June 1993)
- Case
Depreciation at Delta and Pan Am
By: William J. Bruns Jr.
Depreciation policies of Delta Air Lines and Pan Am Corp. are compared and contrasted against a summary of operating data from each airline. Questions with the case require projection of future depreciation on a new aircraft using the policies of each company. View Details
Keywords: Cost Accounting; Management Systems; Economic Growth; Policy; Cost; Financial Strategy; Economic Slowdown and Stagnation; Activity Based Costing and Management; Air Transportation Industry
Bruns, William J., Jr. "Depreciation at Delta and Pan Am." Harvard Business School Case 190-035, September 1989. (Revised June 1993.)
- 27 Aug 2013
- First Look
First Look: August 27
extra-industry professional networks will, through normative conformity, be more likely to adopt turnkey practices; second, that the normative pressure of professional networks will interact with the mimeticism of industry peers such that... View Details
Keywords: Sean Silverthorne