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Show Results For
- All HBS Web
(2,874)
- People (2)
- News (403)
- Research (2,079)
- Events (3)
- Multimedia (6)
- Faculty Publications (1,222)
- 16 Jul 2018
- Blog Post
3 Key Take-a-Ways From My Summer at Zalando
to customers’ requests when they call / send emails. I had the chance to shadow Customer Care specialist covering the Spanish market, who taught me the nitty-gritty of his job. It was striking to learn how Zalando has adapted the CuCa View Details
Keywords: Consumer Products / Retail
- Profile
Hann Yew
process of due diligence and collecting feedback that helped us think out what we are trying to do. Using the HBS network was foundational for coming up with an appropriate business strategy for entering the... View Details
- 01 Apr 1998
- News
HBS Alumni Association Board of Directors: President's Report
organizations large and small; Professor Michael E. Porter will offer his latest thinking on strategy and the need to move beyond simple "best practice" improvement to actually establishing a unique competitive position; Professor William... View Details
- November 2008
- Article
Chartering New Territory: Diversification, Legitimacy and Practice Area Creation in Professional Service Firms
By: Heidi Gardner, N. Anand and Timothy Morris
Diversification into innovative domains through new practice area creation is a critical imperative for professional services firms. Using theories of organizational territoriality and corporate charters, we conceptualize professional firms as federations of distinct... View Details
Keywords: Diversification; Lawfulness; Code Law; Management Practices and Processes; Service Operations; Innovation and Invention; Management Analysis, Tools, and Techniques
Gardner, Heidi, N. Anand, and Timothy Morris. "Chartering New Territory: Diversification, Legitimacy and Practice Area Creation in Professional Service Firms." Special Issue on Professional Service Firms: Where Organization Theory and Organizational Behavior Might Meet, edited by Roy Suddaby, Royston Greenwood, and Celeste Wilderom Journal of Organizational Behavior 29, no. 8 (November 2008).
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
processes of production and distribution. This was a massive innovation over the older model of a single owner who tried to oversee everything. Under managerial capitalism, ownership became dispersed, but control remained concentrated in... View Details
Keywords: by Martha Lagace
- 22 Oct 2013
- First Look
First Look: October 22
manage talent effectively. It illustrates how law firms can significantly increase the performance, engagement, and retention of their lawyers by giving them the tools to develop and support the development of others. It also describes the need to align HR and law firm... View Details
Keywords: Sean Silverthorne
- 31 Aug 2021
- Blog Post
Exploring the Art of Business: Social Enterprise Summer Fellow Felipe Ceron (MBA 2022)
are working around the world to develop skills and knowledge while having significant responsibility and high impact. What are you working on this summer? I am working at The Juilliard School as a Strategy and Revenue Intern in the office... View Details
- 09 Mar 2020
- Research & Ideas
Warring Algorithms Could Be Driving Up Consumer Prices
requires substantial resources, both in terms of computing power and human capital. Even companies that contract with third-party providers to run pricing algorithms on their websites need significant data storage capacity, processing... View Details
- 10 Sep 2007
- Research & Ideas
High Note: Managing the Medici String Quartet
Robertson, of the acclaimed ensemble Medici String Quartet. It seemed a perfect opportunity to explore the process of creative collaboration, a central theme not just in music but in knowledge-intensive businesses. The result is... View Details
- February 2009 (Revised November 2016)
- Exercise
Congo River Basin Project: Role for Dr. Beni
By: Kathleen L. McGinn, Anne Starks Acosta, Deborah M. Kolb and Cailin B. Hammer
The director of a research coalition and the founder/coordinator of an NGO consortium meet to discuss the possibility of jointly drafting a proposal for an integrated research and development project in the Congo River basin. Approved projects will receive an annual... View Details
Keywords: Decision Choices and Conditions; Negotiation Process; Projects; Research and Development; Non-Governmental Organizations; Cooperation; Congo Basin
McGinn, Kathleen L., Anne Starks Acosta, Deborah M. Kolb, and Cailin B. Hammer. "Congo River Basin Project: Role for Dr. Beni." Harvard Business School Exercise 909-041, February 2009. (Revised November 2016.)
- 04 Sep 2019
- News
Case Study: Up in the Air
whether to build the supply of talent to attract clients first, or vice versa. Building the supply side has been straightforward, but convincing enterprise clients to leverage talent as a service as part of their strategy has been more... View Details
- 15 Aug 2024
- Blog Post
Navigating the Future of Renewable Energy at Port Esbjerg
rotate them, and the sophistication of the energy generation process were all palpable in this encounter. To see an operational wind turbine early in the trip was great context for many of the subsequent visits that explored individual... View Details
- March 1999 (Revised May 1999)
- Case
Apple Computer--1999
By: David B. Yoffie and Mary Kwak
In 1980, Apple was the leader of the PC industry, but by 1999, it had suffered heavy losses at the hands of the Wintel camp. This case examines Apple's efforts to create sustainable competitive advantage as the PC industry evolves. After discussing Apple's history and... View Details
Keywords: Competitive Advantage; Competitive Strategy; Growth and Development Strategy; Technological Innovation; Information Technology; Business or Company Management; Management Practices and Processes; Corporate Strategy; Information Technology Industry
Yoffie, David B., and Mary Kwak. "Apple Computer--1999." Harvard Business School Case 799-108, March 1999. (Revised May 1999.)
- 11 Dec 2012
- First Look
First Look: Dec. 11
triggered by fault lines and coalitions. This review sets the stage for describing novel pathways through which identities and interests, when considered together, can affect team processes and outcomes. Design/approach-We use an extended... View Details
Keywords: Sean Silverthorne
- March 1999 (Revised November 2001)
- Case
Honda-Rover (A): Crafting an Alliance
By: Ashish Nanda, James K. Sebenius and Ron Fortgang
Faced with vexing financial challenges in 1993, British Aerospace (BAe) is determined to shed its loss-making automaker, Rover. It offers to sell its stake in Rover to Honda, Rover's partner since 1979, but Honda is reluctant to raise its stake in Rover. Meanwhile, BMW... View Details
Keywords: Business Exit or Shutdown; Joint Ventures; Alliances; Knowledge Sharing; Strategy; Contracts; Negotiation Process; Change Management; Negotiation Tactics; Cross-Cultural and Cross-Border Issues; Auto Industry; United Kingdom
Nanda, Ashish, James K. Sebenius, and Ron Fortgang. "Honda-Rover (A): Crafting an Alliance." Harvard Business School Case 899-223, March 1999. (Revised November 2001.)
- 01 Mar 2009
- News
An Excerpt from The Innovator’s Prescription: A Disruptive Solution for Health Care
“The current health-care system generally is modular. Specialized companies operate hospitals, process paperwork, negotiate blanket service contracts, and manage outpatient and retail clinics. Most doctors’ offices are set up as... View Details
Keywords: Health, Social Assistance
- 01 Sep 2009
- News
From Bytes to Bites
Silicon Valley a natural fit. It’s a path that worked quite nicely for Thomas, who eventually rose to vice president of marketing at SuccessFactors, a software firm focused on employee performance and strategy solutions. Then, in 1995,... View Details
- 28 Jan 2014
- First Look
First Look: January 28
exercise a huge impact on management studies more generally, especially strategy and the study of entrepreneurship. Publisher's link: View Details
Keywords: Sean Silverthorne
- 01 Apr 1996
- News
Technology for Learning's Sake
complicated challenge. Early experience suggested that computer-aided case analysis could enhance classroom discussion and bring real-life business issues into sharper focus. Faculty engaged in a continual process of experimentation in... View Details
Keywords: by Deborah Blagg; photo by David Zadig
- 01 Jun 2012
- News
Think Locally, Act Globally
managers even as we strengthen our management processes with an eye to future growth.” Africa also looked like fertile ground for the same partnering approach Bharti first developed inside India—blending multinational and local-management... View Details