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    Six Myths of Product Development

    Many companies approach product development as if it were manufacturing, trying to control costs and improve quality by applying zero-defect, efficiency-focused techniques. While this tactic can boost the performance of factories, it generally backfires with... View Details
    • 18–19 Feb 2022
    • Virtual Programming

    49th H. Naylor Fitzhugh Conference - RISE UP: BOLSTERING MOMENTUM AROUND BLACK EXCELLENCE

    How do we keep the momentum? 2020 proved to be challenging for the Black community in myriad ways, from COVIDs disproportionate impact on Black and Brown communities to the racial reckoning brought on by the murders of George Floyd, Breonna Taylor, and countless... View Details
    • 03 Jun 2002
    • Research & Ideas

    How to Succeed With Your New Boss

    Your new boss will have more impact than anyone else over whether you succeed or fail. Your boss establishes benchmarks for your success, interprets your actions for other key players, and controls resources you need. Building a... View Details
    Keywords: by Michael Watkins
    • 19 Jul 2023
    • News

    Pen Pals Summer Cookout: Community and Friendship in the Sunshine

    • 01 Sep 2023
    • Blog Post

    Harvard Business School Announces 2023 Goldsmith Fellows

    strategy to help improve student outcomes in Washington state, and supported the postsecondary education team to determine how technology can boost college advisors’ productivity and improve student outcomes at lower resourced... View Details
    • Web

    Adding a Social Dimension to Strategy - Institute For Strategy And Competitiveness

    Thermo Fisher Scientific have evolved to a new, purpose-based strategic positioning. Shared value opportunities are inevitably closely tied to each particular business. Related Resources Oct 2012 Measuring Shared Value: How to Unlock... View Details
    • 2016
    • Working Paper

    Entrepreneurs and the Co-Creation of Ecotourism in Costa Rica

    By: Geoffrey Jones and Andrew Spadafora
    Between the 1970s and the 2000s, Costa Rica became established as the world’s leading ecotourism destination. This working paper suggests that although Costa Rica benefited from biodiversity and a pleasant climate, the country’s preeminence in ecotourism requires more... View Details
    Keywords: Tourism; Latin America; Business History; Sustainable Strategy; Sustainability; Nonprofit; Entrepreneurs; Environment; Entrepreneurship; History; Environmental Sustainability; Tourism Industry; Costa Rica
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    • Web

    Professional Development - Alumni

    What You're Looking For? You do not need to have a specific career focus to work with a coach. Coaches are skilled in helping HBS alumni get clarity in their careers and life. Looking to grow on the job? Find Out How Find Out How Similar View Details
    • 25 Feb 2014
    • First Look

    First Look: February 25

      Publications August 2013 Social Psychological & Personality Science Matchmaking Promotes Happiness By: Anik, Lalin, and Michael I. Norton Abstract—Four studies document and explore the psychology underlying people's proclivity to connect people to each other-to... View Details
    Keywords: Sean Silverthorne
    • March 5, 2022
    • Article

    Hospital Capacity Shortages: An SEC-Backed Transparency “PULL” Will Open Beds Faster Than a “PUSH” by HHS

    By: Regina E. Herzlinger
    In the new normal of ongoing pandemics, hospital bed shortages will continue. Healthcare innovation expert and author of the upcoming book Innovating in Healthcare: Creating Breakthrough Services, Products, and Business Models (Wiley, 2023, 978-1119543008), HBS... View Details
    Keywords: Hospital Capacity; Access To Care; Health Pandemics; Health Care and Treatment; Performance Capacity; Planning
    Related
    • 2021
    • Working Paper

    CRM and AI in Time of Crisis

    By: Michelle Y. Lu and Navid Mojir
    A crisis can affect the incentives of various players within a firm’s multi-layered sales and marketing organization (e.g., headquarters and branches of a bank). Such shifts can result in sales decisions against the firm’s best interests. Motivated by the backlash to... View Details
    Keywords: CRM; Artificial Intelligence; AI; B2B Marketing; Decision Authority; Crisis Marketing; Intra-organizational Conflict; COVID-19 Pandemic; Customer Relationship Management; Technological Innovation; Decision Making; Strategy; Health Pandemics; Crisis Management; AI and Machine Learning
    Related
    • April 2021
    • Case

    Codecademy: Where to Next?

    By: Jeffrey F. Rayport, Max Mailman and Sarah Ascherman
    In March 2020, Zach Sims, co-founder and CEO of online education platform Codecademy, prepared for a meeting with his Chief of Staff Kunal Ahuja to discuss the company’s goals. Codecademy billed itself as the largest online resource for computer science literacy and... View Details
    Keywords: Monetization Strategy; Business Model; Change Management; Venture Capital; Leading Change; Growth and Development Strategy; Growth Management; Management Teams; Marketing Channels; Product Marketing; Network Effects; Product Development; Organizational Change and Adaptation; Strategic Planning; Internet and the Web; Digital Platforms; United States
    Related
    • 2016
    • Working Paper

    Pivoting Isn't Enough: Principled Pragmatism and Strategic Reorientation in New Ventures

    By: Rory McDonald and Cheng Gao
    New technology ventures often experience deviations from their original plans that oblige them to reorient in pursuit of better fit between their evolving products and target customers. Yet research is largely silent on how entrepreneurs explain and justify their... View Details
    Keywords: Strategic Reorientation; Technology Entrepreneurship; Innovation; Product Development Processes; Organizational Adaptation; Qualitative Methods (General); Information Technology; Organizational Change and Adaptation; Communication; Entrepreneurship; Alignment; Innovation and Invention; Product Development
    Related
    • 2014
    • Article

    Models of Caring, or Acting as if One Cared, About the Welfare of Others

    By: Julio J. Rotemberg
    This paper surveys the theoretical literature in which people are modeled as taking other people's payoffs into account either because this affects their utility directly or because they wish to impress others with their social-mindedness. Key experimental results that... View Details
    Keywords: Motivation and Incentives; Behavior; Philanthropy and Charitable Giving
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    • 2014
    • Article

    Framework for China's Novel Sustainable Evaluation System Strategy

    By: Robert G. Eccles and Peijun Duan
    China’s sustainable development faces three challenges: first, the follow-up momentum of sustainable economic growth and economic transformation is insufficient; second, some resources and environment loads have reached their limits; third, some products affecting the... View Details
    Keywords: Sustainable Development; Integrated Report; New Evaluation System; China
    Related
    • 30 Mar 2023
    • Blog Post

    Amager Bakke: A Look into the Future of Waste Incineration

    Amager Bakke, a waste incinerator in Copenhagen, Denmark. The plant was built in 2016 by Amager Resource Center, a management company owned by the five municipalities the incinerator serves. The project replaced an outdated, 47-year-old... View Details
    • Profile

    Chris Aguemon

    Coming to HBS is like Waking up one day and realizing you’re a wizard like the case with Harry Potter. The opportunities are endless, the realities of what you can accomplish limitless, and the resources around you to do so are abundant.... View Details
    • Web

    Alumnae Circles - Alumni

    communications should the program expand to your area. OTHER ALUMNAE RESOURCES Career & Professional Development Job Search Career Coaching Networking Ongoing Learning Transitions & Paths: Career Re-entry, Diversity on Boards, and more... View Details
    • 11 Feb 2009
    • Working Paper Summaries

    Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting

    Keywords: by Lisa D. Ordóñez, Maurice E. Schweitzer, Adam D. Galinsky & Max H. Bazerman
    • 31 Mar 2022
    • Op-Ed

    Navigating the ‘Bermuda Triangle’ in Professional Services

    differentiator for some services. Linklaters’ clients, for example, derive comfort from knowing that the firm has the resources to work on large, high-stakes, complex matters. A 2007 analysis found that the firm’s average billing rate... View Details
    Keywords: by Ashish Nanda