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  • All HBS Web  (5,006)
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  • 03 Jul 2018
  • What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

moral leadership, it needs to carefully examine and discuss issues that cross the line from legal to immoral. Microsoft needs to show its employees that it takes the issue of separation ( of families by ICE) seriously. How it does that... View Details
Keywords: by James Heskett; Technology; Technology
  • 28 Feb 2005
  • Research & Ideas

Amazon, eBay and the Bidding Wars

managers: What happens at the start of a bidding process is not always indicative of how it will end up. Sara Grant: What attracted you to study late-bidding behavior on eBay and Amazon? Were there any surprises from what you originally... View Details
Keywords: by Sara Grant; Technology; Technology
  • 16 Sep 2014
  • Research & Ideas

Has Apple Reinvented the Watch?

Watch out. Apple hopes to claim a new frontier on your wrist. The company announced its new Apple Watch on Tuesday, sending journalists and a bevy of other observers, online and off, into a flurry of... View Details
Keywords: Re: Ryan L. Raffaelli; Electronics; Retail; Health
  • 02 Apr 2012
  • Research & Ideas

Do Online Dating Platforms Help Those Who Need Them Most?

Over the past decade, socially-focused websites have attracted hundreds of millions of users and changed the social fabric in fundamental ways. The likes of eHarmony and Match.com enable us meet new people. Platforms including Facebook,... View Details
Keywords: by Carmen Nobel; Technology
  • 15 Aug 2024
  • Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

cloud servers in an automated world, more companies will live and die based on their ability to bounce back from a crisis. By focusing on the people, process, and technology framework, we can better prepare... View Details
Keywords: by Hise Gibson and Anita Lynch
  • 16 Jan 2014
  • Research & Ideas

Resolving Patent Disputes that Impede Innovation

billions of dollars annually licensing patents for its code-division multiple access (CDMA) technology, which is the heart of several mobile communication standards. Standards bodies often act as regulators, setting rules in order to prevent the owners of SEPs View Details
Keywords: by Carmen Nobel; Technology; Technology
  • 17 Dec 2001
  • Research & Ideas

Enterprising Women

offered by "emotional intelligence," a quality more often credited to women than men? New Yorker Susan Willet Bird cited Mayor Rudy Giuliani's transformation in the public eye from dictator to... View Details
Keywords: by Julia Hanna
  • 28 Feb 2005
  • Research & Ideas

How to Harness Auction Fever

Internet Auctions" currently in press in the journal Organizational Behavior and Human Decision Processes. Malhotra says the research carries lessons for business people who bid on everything from services to View Details
Keywords: by Manda Salls; Technology; Technology
  • 04 Oct 2004
  • Research & Ideas

Start to Measure Your E-commerce Success

of treating the topic of e-commerce with awe and confusion, we can now discuss the subject more objectively." What follows is an excerpt from his new book, Implementing E-commerce Strategies: A Guide to... View Details
Keywords: by Marc J. Epstein
  • 14 Aug 2019
  • Sharpening Your Skills

The Manager's Guide to Leveraging Disruption

Building New Markets by Unleashing Disruptive InnovationChristensen's classic article from 2003 about the six keys to creating new-growth businesses. The Three Types of Leaders Who Create Radical Change... View Details
Keywords: by Sean Silverthorne
  • 04 Mar 2016
  • Research & Ideas

Is E-commerce at Risk in Apple's Security Dispute with the FBI?

phones for the government and something else for the public. The FBI, for this new age, may need to break down these technological barriers themselves, perhaps by hiring their own computer scientists instead... View Details
Keywords: Re: Sunil Gupta; Technology
  • 16 May 2005
  • Research & Ideas

Confronting the Reality of Web Services

communication exchanges, are not going to happen unless managers better integrate common standards. McAfee studied IBM's B2B midrange ordering system and interviewed key players to find out what worked and what didn't. Using his case study as background, he answered a... View Details
Keywords: by Sara Grant
  • 15 Jan 2018
  • Research & Ideas

A Better Business Model for Fighting Cancer

require a shift in the traditional philanthropy mindset, Hamermesh says, from funding the construction of a new cancer pavilion to financing the development of specific therapies for cancer subtypes—a less... View Details
Keywords: by Julia Hanna; Health; Pharmaceutical
  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

tend to seek technology partners that can grow with them over a long period, rather than bearing the switching costs of starting over with a new platform and supplier. Ideally, a sophisticated analytics... View Details
Keywords: by Dina Gerdeman; Technology; Technology
  • 08 Feb 2016
  • Research & Ideas

The Civic Benefits of Google Street View and Yelp

learning to analyze images. Using these techniques, he took some 3,600 images of New York City blocks, obtained from the Google Street View Image API, and “taught” the computer to recognize various features,... View Details
Keywords: by Michael Blanding; Consumer Products
  • 15 Oct 2012
  • Research & Ideas

Why Business IT Innovation is so Difficult

Harvard Business School professor Kristina Steffenson McElheran studies the effect of information technology on business process innovation. It's a topic, she is sometimes told, that is, well, less than exciting. "I've had people say to... View Details
Keywords: by Maggie Starvish
  • 10 Apr 2013
  • Research & Ideas

Learning Curve: Making the Most of Outsourcing

remotely from their homes or at a reading center. As new scans come in, they are randomly assigned to the radiologists, who must be licensed in the state and credentialed at the hospital where the scan was... View Details
Keywords: by Paul Guttry; Health
  • 13 Jan 2003
  • Research & Ideas

Making Biotech Work as a Business

low return. He also offered strategic pointers for companies immersed in the field. Suddenly, with the ability to monetize IP, there was a new freedom.— Gary P. Pisano At moments during Pisano's talk, titled "The Biomedical... View Details
Keywords: by Martha Lagace; Technology; Technology; Technology
  • 20 Apr 2016
  • Research & Ideas

When CEOs Become Activists

business community was swift and dramatic. Deutsche Bank froze the creation of 250 jobs in Cary. More than 100 business leaders, many from well-known companies, signed a letter to Gov. McCrory opposing the View Details
Keywords: by Carmen Nobel; Technology; Technology
  • 18 Apr 2019
  • Research & Ideas

Open Innovation Contestants Build AI-Based Cancer Tool

about separating problem definition and solution assessment from the solving phase.” It tells how 34 contestants competing anonymously online over 10 weeks reviewed almost 78,000 images and submitted 45 algorithms. The best five, for... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
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