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Show Results For
- All HBS Web
(2,399)
- People (4)
- News (285)
- Research (1,839)
- Events (12)
- Multimedia (4)
- Faculty Publications (935)
- 05 Jun 2007
- First Look
First Look: June 5, 2007
Case 707-559 Describes the joint efforts of the German health plan KKH and Essen University Hospital to develop an integrated practice unit (IPU), and the West German Headache Center's efforts to improve the... View Details
Keywords: Martha Lagace
- 01 Sep 2003
- News
Dean Clark Reflects on the School’s Key Initiatives
passionate teaching, the building of intellectual capital, and the broad communication of ideas, we are advancing knowledge of how organizations and institutions can View Details
- 22 Apr 2014
- First Look
First Look: April 22
Shawn A., Martin Kanz, and Leora Klapper Abstract—This paper uses a series of experiments with commercial bank loan officers to test the effect of performance incentives on... View Details
Keywords: Sean Silverthorne
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
The customer rewards cards that clutter wallets and clog key chains of many a shopper may soon be no more, as retailers move from physical to digital (read: mobile apps) forms of loyalty program member... View Details
- 01 Jun 2010
- News
M.I.A. Boards
company; evaluate the performance of senior managers; set executive compensation; approve key strategic and financial decisions; nominate candidates for shareholders to elect as directors; and ensure the... View Details
- 01 Jun 2012
- News
FIELD 3 Tests Students
Program. “It exposed the entire class to the challenge and excitement of being an entrepreneur, creating an idea, and making it a reality. “The focus was on taking action, learning from the response to that action, and making changes to... View Details
Keywords: FIELD program
- 26 Oct 2020
- News
A Social Impact Roadmap; Arts Leadership in a Pandemic; Amplifying Hispanic Contributions
participants went away impressed. “I was excited to hear from Professor Henderson, Sir Ronald Cohen and Professor Gandhi,” says Chen. “Their knowledge of how the world is changing and their ideas on what can be done to View Details
Keywords: Margie Kelley
- 26 Feb 2019
- Blog Post
Forget Cash. Here Are Better Ways to Motivate Employees
types of work Cash rewards are best suited as a motivator for work that is measured quantitatively, Whillans says. Many studies of the service and sales industries show that cash rewards lead to increased... View Details
Keywords: All Industries
- 09 May 2011
- Research & Ideas
Moving From Bean Counter to Game Changer
and consumer lending. The researchers chose to study risk-management experts because their role has risen in importance with demands for improved corporate governance and the need for better forecasting and modeling. After the financial... View Details
- 01 Sep 2012
- News
What’s the Big Idea?
knowledge workers for their organization. Right? Not quite. In Chasing Stars: The Myth of Talent and the Portability of Performance (2010), Professor Boris Groysberg examined... View Details
- 23 Sep 2008
- First Look
First Look: September 23, 2008
feedback. Specifically, providing relative performance feedback improves the mean performance of participants compensated under an individual... View Details
Keywords: Martha Lagace
- 01 Jun 2009
- News
The Maestro and the Market
experiences, you almost can’t listen to the customer.” Norton asks students to consider the operations and marketing of elBulli. There is much about the restaurant that is inefficient, as MBAs are quick to note: Adrià should lower his... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
- 01 Aug 2001
- News
Cleveland Global Alumni Conference a Sold-Out Success
concert held at the Rock and Roll Hall of Fame and Museum on the second night of the conference. The following evening, alumni traded their tie-dyed T-shirts for more formal attire to attend a View Details
- 01 Dec 2003
- News
Books
making boards smaller, ensuring their independence, maintaining three core committees, and providing leadership that reinforces the board’s independence and effectiveness. Within this general framework, they suggest numerous ways that boards can View Details
- 21 Jul 2008
- Research & Ideas
Solving the Marketing Resources Allocation Puzzle
ability to improve performance by understanding and predicting customer behavior. Can you illustrate some of the things that Harrah's does in this area? A: Harrah's does a... View Details
Keywords: by Sean Silverthorne
- 03 Apr 2012
- News
Just Compensation
an executive’s pay is in line or out of line with performance over a long period of time, like 10 years.” With its benchmarking, the model helps companies and their investors... View Details
- 03 Mar 2015
- First Look
First Look: March 3
the size and role of corporate headquarters in the company he had reshaped as a "premium conglomerate." During his tenure, Andersen had divided what had previously been operated as almost a single entity into separate lines... View Details
Keywords: Sean Silverthorne
- Web
'Boomerasking': The Annoying Habit Ruining Your Office Conversations | Working Knowledge
in leadership. The good news: The bad habit of boomerasking can be overcome if people practice simply acknowledging others’ responses before offering their own. It’s a courtesy worth learning, Brooks says, since having more satisfying... View Details
- 13 Aug 2024
- Op-Ed
Can AI Save Physicians from Burnout?
procedure performed or patient seen, without explicit rewards for the quality of the services rendered. This model translates internally into an incentive system that prioritizes patient volume over patient... View Details
- 22 Feb 2022
- News
The Well-Healed Athlete
to studying athletes of different ages, genders, and ethnicities to better understand the potential of the healthy human body and to improve knowledge View Details