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  • 2023
  • Article

Green Bargains: Leveraging Public Investment to Advance Climate Regulation

By: Jonas Meckling and Jesse Strecker
Climate policy has entered a new era as public investment is increasingly moving to center stage, including recovery spending and long-term climate investment plans. While essential for decarbonization, public investment is not enough – the carrots of investment need... View Details
Keywords: Government and Politics; Environmental Regulation; Climate Change; Policy; Motivation and Incentives
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  • January 2021 (Revised March 2022)
  • Teaching Note

Maritz Automotive

By: Ashley V. Whillans and Lamar Pierce
This case focuses on Charlotte Blank, the Chief Behavioral Officer at Maritz, as she tries to assist a major automotive manufacturer (CarCo) with increasing their sales by prepaying monthly bonuses to independently franchised car dealers and clawing them back if the... View Details
Keywords: Loss-framing; Sales; Performance Improvement; Compensation and Benefits; Motivation and Incentives; Behavior; Theory; Auto Industry
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  • April 2014
  • Article

Awards Unbundled: Evidence from a Natural Field Experiment

By: Nava Ashraf, Oriana Bandiera and Scott S. Lee
Organizations often use non-monetary awards to incentivize performance. Awards may affect behavior through several mechanisms: by conferring employer recognition, by enhancing social visibility, and by facilitating social comparison. In a nationwide health worker... View Details
Keywords: Social Comparison; Awards; Optimal Expectactions; Zambia; Status and Position; Performance Expectations; Motivation and Incentives; Health Care and Treatment; Health Industry; Zambia
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  • June 2013
  • Case

Multiasistencia: Redefining the Relationship with Its Service Professionals

By: F. Asis Martinez-Jerez, Maria Garcia Perez and Katherine M. Miller
Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service professionals from a referral model to a guaranteed workload one. View Details
Keywords: Outsourcing; Incentives; Relational Contracts; Business Model; Motivation and Incentives; Job Cuts and Outsourcing; Contracts; Insurance Industry; Spain
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  • 2004
  • Working Paper

Are Perks Purely Managerial Excess?

By: Raghuram G. Rajan and Julie Wulf
Why do some firms tend to offer executives a variety of perks while others offer none at all? A widespread view in the corporate finance literature is that executive perks are a form of agency or private benefit and a way for managers to misappropriate some of the... View Details
Keywords: Motivation and Incentives; Performance Productivity; Executive Compensation; Corporate Finance
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  • 2011
  • Article

Bias in Search Results?: Diagnosis and Response

By: Benjamin Edelman
I explore allegations of search engine bias, including understanding a search engine's incentives to bias results, identifying possible forms of bias, and evaluating methods of verifying whether bias in fact occurs. I then consider possible legal and policy responses,... View Details
Keywords: Prejudice and Bias; Motivation and Incentives; Outcome or Result; Markets; Legal Liability; Policy; Search Technology; Performance Evaluation; Governing Rules, Regulations, and Reforms
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  • March 2005 (Revised March 2006)
  • Case

Sealed Air Taiwan (A) (Abridged)

By: Lynn S. Paine
The general manager for U.S.-based Sealed Air Corp.'s Taiwan subsidiary must decide how to improve productivity and achieve profitability. In addition to considering a new approach to compensation, he is wondering how to bridge the gap between Sealed Air's corporate... View Details
Keywords: Organizational Culture; Organizational Change and Adaptation; Cross-Cultural and Cross-Border Issues; Relationships; Service Operations; Motivation and Incentives; Management Skills; Compensation and Benefits; Taiwan; United States
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  • Portrait Project

Austin Dirks

chance at life. I wasn't going to let that moment resolve in indecision. This moment, this ability to save a life, will forever motivate my pursuit of the persistence of human life, with my life. View Details
  • 09 Jun 2009
  • First Look

First Look: June 9

Case 609-080 At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through... View Details
Keywords: Martha Lagace
  • 21 Aug 2014
  • Blog Post

HBS Social Enterprise Initiative Visits NYC

adverse weather and climate change impacts. Urvesh was motivated to pursue this internship by his belief, as he explained, “that efficient and reliable transportation is a critical public service, and that it stands to become only more... View Details
Keywords: Nonprofit / Government
  • 30 Nov 2021
  • Blog Post

Searching for Professional Passion Through My VC Summer Internship

responsibility than ever before. Capitalism has played a pivotal part in creating societal problems ranging from climate change to curtailment of civil liberties. The next generation of business leaders must find ways to align the View Details
  • 01 Apr 1998
  • News

Microfinance's Big Payoff: Michael Chu and ACCION International

its pragmatic use of the profit motive and market mechanisms to make a sustainable, self-perpetuating, and effective impact on the lives of poor people. When the ACCION opportunity came along, it forced me to confront those late-night... View Details
  • 01 Dec 2013
  • News

Case Study: Citizen Buffett

"Buffett's Bid for Media General's Newspapers," a new case study for Esty's first-year Finance course. Buffett's motivation is only one of the many factors that Media General's president and CEO, Marshall Morton, has to weigh in the case.... View Details
Keywords: Blagg, Deborah; Publishing Industries (except Internet); Information
  • 13 Dec 2018
  • Blog Post

"I Wanted to Move from Analyzing Results to Creating Them": Cynthia Samanian, MBA 2012

powerful motive to build bonds with social media influencers focused on food, wellness, and lifestyle content. Cynthia designed and produced her first new event in June 2017, bringing together 15 hand-picked influencers to a dinner party,... View Details
  • Profile

Naeill Leigh

a more effective, a more influential leader. I’m gaining insight about the kind of leader I can be. The way I would’ve led people before is very different from what I would do now. I have more self-awareness, a broader understanding of what influences and View Details
Keywords: Tech; Financial Services
  • Profile

Benjamin Peterson

thinks about how to maintain it. In the end, the Haitian government built the most kilometers of high-quality roads, because it was incented to maintain them. The experience got me interested in incentives, in what motivates people and... View Details
  • 25 Feb 2022
  • Blog Post

Climate Stories

with Jacqueline Adams (MBA 1978). Adams has spent her career as a journalist, author, and convener. Over the next few months, she will share a variety of stories that we hope will teach, inspire, and motivate our readers to create their... View Details
  • Web

Building Trusted Organizations - Course Catalog

members, and individuals. Customers, employees, shareholders, and others are increasingly motivated by their perception of an organization — how much they trust it. The ability to clearly understand how trust is built, lost, and recovered... View Details
  • 06 Dec 2021
  • News

Research Brief: Launching into a Downturn

if it’s presented during a downturn. Tease out the team’s motivations for launching at that moment. Is it because they can’t find a job and this is their plan B? If it’s not their life’s dream, save your resources for a safer bet. View Details
Keywords: Jen McFarland Flint; Publishing Industries (except Internet); Information
  • 01 Dec 2014
  • News

Research Brief: The Power of Could

question—literally one word—could transform the way people approach these problems.” A lot of academic research has focused on the motivations of people who fall short on some moral challenge. But this new paper is one of the few... View Details