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  • All HBS Web  (3,740)
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  • 06 Jun 2012
  • What Do You Think?

Is Something Wrong with the Way We Work?

jobs and work-life balance, and perceptions of team collaboration, efficiency, and effectiveness. What, if anything, is wrong with this picture? (In spite of differences in... View Details
Keywords: by James Heskett; Consulting
  • 01 Feb 2012
  • What Do You Think?

Is Support for Small Business Misplaced?

farms of Europe and the US. It helps explain laws to protect small business from the ravages of the A&Ps and Walmarts. It increasingly drives politics as well as government... View Details
Keywords: by James Heskett
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

We all know how political influence works: company X donates money to politician Y, and then that pol leans on regulator Z to go easy on his new best friend. In economic parlance, that circle of back-scratching is known as... View Details
Keywords: by Michael Blanding
  • 17 Aug 2015
  • Research & Ideas

Who is Boss in the Sharing Economy?

is a delicate balancing act of incentives and control. Yet, the law as currently written creates a highly inefficient either/or situation. "The way the law is today, it forces... View Details
Keywords: by Michael Blanding; Service; Technology
  • 03 Jun 2002
  • What Do You Think?

Are We Entering an Era of European Management Leadership?

the U.S. Third, to paraphrase Hutton, divert money that would otherwise be paid for management mega-salaries and mega-incentives to investments in technology. Of course, tax laws generally discourage the... View Details
Keywords: by James Heskett
  • 05 Aug 2002
  • What Do You Think?

Is Platform Leadership Old Hat or the Wave of the Future?

what extent does platform leadership help or hinder the development of such ideas? Do our anti-trust laws adequately address the issue of platform leaders and their behaviors? Platform leadership requires... View Details
Keywords: by James Heskett
  • 13 Jul 2022
  • Book

Reimagining the Economy: What Would It Take to Put People First?

Ferreras, professor of sociology at the Université catholique de Louvain and a Senior Research Fellow at Harvard Law School’s Worklife Program, and Dominique Méda, a professor... View Details
Keywords: by Avery Forman
  • 16 May 2016
  • HBS Case

Food Safety Economics: The Cost of a Sick Customer

product, it can affect the entire supply for that brand. China implemented stricter food safety laws in April 2015, but the country may not have enough qualified enforcement staff. And inspectors don’t... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 12 Jan 2018
  • Cold Call Podcast

Leadership Lessons from a Young Martin Luther King, Jr.

Motel in downtown Memphis. Although he was just 39 years old at the time of his death, the autopsy revealed that he had the heart of a 60 year old. Thirteen years leading the civil rights movement, suppressing the fear that accompanied daily threats of violence towards... View Details
  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

the SEC partially regulates peer-to-peer lending, and state banking laws apply, but the online small business lending sector is largely unregulated at the federal level. Should borrower View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 02 Sep 2015
  • Research & Ideas

Explaining China's Crash

for the longer term. Are they going to foster the rule of law and give domestic and foreign entrepreneurs more confidence to invest? Are they going to allow private companies... View Details
Keywords: by Christina Pazzanese; Financial Services
  • September 2020 (Revised February 2023)
  • Teaching Note

Uber: Competing Globally

By: Alexander J. MacKay
Teaching Note for HBS Case No. 720-404. View Details
Keywords: Business Ventures; Business Growth and Maturation; Business Model; Geography; Geographic Location; Geographic Scope; Global Strategy; Globalization; Multinational Firms and Management; Globalized Markets and Industries; Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Innovation and Invention; Disruptive Innovation; Innovation Strategy; Law; Management; Growth and Development; Growth Management; Markets; Demand and Consumers; Consumer Behavior; Network Effects; Emerging Markets; Market Design; Market Entry and Exit; Market Participation; Supply and Industry; Industry Structures; Planning; Strategic Planning; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Labor and Management Relations; Networks; Adaptation; Strategy; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Expansion; Information Technology; Mobile and Wireless Technology; Digital Platforms; Transportation Networks; Transportation; Transportation Industry; Technology Industry; Africa; Ghana; Asia; China; Shanghai; Shanghai Shi; India; New Delhi; Europe; United Kingdom; London; England; Latin America; North and Central America; United States; New York (city, NY); New York (state, US); South America; Colombia
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MacKay, Alexander J. "Uber: Competing Globally." Harvard Business School Teaching Note 721-387, September 2020. (Revised February 2023.)
  • 08 Jan 2001
  • What Do You Think?

Have We Extended the Boundaries of the Firm Too Far?

standards of the Internet and willing to transfer databases to a "rival supplier" in the event of an unsatisfactory relationship (Joshua Doherty), and those maintaining a highly focused in-house... View Details
Keywords: by James Heskett
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

value for customers, and extraordinary returns to investors. Neither had extensive schooling in business administration. John Bogle earned a liberal arts degree from Princeton. Herb Kelleher received his from Wesleyan, with majors in... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 12 Sep 2016
  • Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

Adherence to Global Labor Standards and published in the journal Regulation & Governance, was authored by Toffel, UC Hastings Law Professor Jodi L. Short, and former HBS... View Details
Keywords: by Michael Blanding
  • 01 Jun 2020
  • What Do You Think?

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

habits are changing with the coronavirus pandemic one they leave Amazon, they may be reluctant to return.” “Bac” expressed the following concern: “Amazon better worry about its relationship with law enforcement View Details
Keywords: by James Heskett; Retail
  • 06 Mar 2006
  • What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

David McKnight's comments reflected a similar need to take into account Chinese officials' views: "A far smarter approach is to evaluate the ethical impacts of Chinese law on a company's business model, View Details
Keywords: by James Heskett; Technology
  • 24 May 2004
  • Research & Ideas

When Reputation Trumps Regulation

Financial Economics, suggests that reputational bonding better explains the success and failure of cross-listings than legal bonding. This is largely due to the fact that the Securities and Exchange... View Details
Keywords: by Ann Cullen
  • 17 Aug 2011
  • Research & Ideas

Protecting against the Pirates of Bollywood

to make the $3.5 million Roadside Romeo. The first-of-its-kind animated Hindi movie barely broke even. All told, Hollywood studios invested an estimated $100 million on producing films in India between 2007 and 2009. But box-office... View Details
Keywords: by Kim Girard; Motion Pictures & Video
  • 19 Oct 2015
  • Research & Ideas

Business Research that Makes for Smarter Public Policy

University of California law professor Jodi Short, and HBS doctoral student Andrea Hugill examined factors such as whether it was more effective to send the same auditors back to a company or send new... View Details
Keywords: by Michael Blanding
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