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  • 03 Apr 2009
  • What Do You Think?

How Much Obsolescence Can Business and Society Absorb?

information moves where needed and not everywhere it can." [This reflects a complaint I came across recently from a senior manager that a problem with the latest generation entering business ranks is... View Details
Keywords: by Jim Heskett; Publishing; Journalism & News
  • 10 Oct 2017
  • First Look

First Look at New Research and Ideas, October 10, 2017

relevant leading indicators and coach/develop selling behaviors. Thus managing sales performance and not only reviewing quotas and after-the-fact outcomes. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53314 October... View Details
Keywords: Sean Silverthorne
  • April 2005 (Revised February 2006)
  • Case

Monster Networking

By: Thomas R. Eisenmann and David Andrew Vivero
The management at Monster.com, the leading U.S. provider of online recruitment services, must decide how to proceed with Monster Networking (MN), a new business launched in late 2003. MN helps users identify other individuals who can offer career advice. Monster.com... View Details
Keywords: Digital Platforms; Internet and the Web; Social and Collaborative Networks; Recruitment; Service Industry; Employment Industry; United States
Related
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

Alejandro Ruzzier Abstract It is often argued that competition forces managers to make better choices, thus favoring managerial autonomy in decision making. I formalize and challenge this idea. Suppose that View Details
Keywords: Martha Lagace
  • 09 Dec 2002
  • Research & Ideas

Unilever—A Case Study

Anglo-Dutch twin Royal Dutch Shell formed major elements in the historically large Dutch FDI in the United States. 2 However, the fact that all dividends were remitted to N.V. in the Netherlands did not mean that the head office in Rotterdam exclusively View Details
Keywords: by Geoffrey Jones; Consumer Products; Entertainment & Recreation; Food & Beverage; Manufacturing; Retail
  • Web

A New Vision – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

Company’s Hawthorne Works in Cicero, Illinois. Ultimately, though, many managers and scholars regarded this comprehensive study, the results of which were published in 1939 in the midst of the Great Depression under the title View Details

    Valuing Snap After the IPO Quiet Period

    Snap, the disappearing message app, went public at $17 per share on March 2, 2017, making its two 20-something founders the youngest self-made billionaires in the country. Over the next three weeks, 14 analysts make investment recommendations on Snap: two with buy... View Details

    • January 2017 (Revised September 2017)
    • Case

    Sales Razor Technologies

    By: Paul Gompers and Noam Wasserman
    Describes the issues facing a founder-CEO regarding building a board of directors, assembling an executive team, managing tension between co-founders, and outsourcing system development work. View Details
    Keywords: Information Technology; Job Cuts and Outsourcing; Conflict Management; Governing and Advisory Boards; Employees; Management Teams; Product Development; Technology Industry
    Related
    • 12 Feb 2008
    • First Look

    First Look: February 12, 2007

    but all share a belief in the importance of understanding change over time. Publisher's site: http://www.oup.com/us/catalog/general/subject/Business/History/ The Effect of Macro Information Environment Change on the Quality of View Details
    Keywords: Martha Lagace
    • 20 Aug 2007
    • Research & Ideas

    HBS Cases: Using Investor Relations Proactively

    this is a very formidable task. Beyond meeting the objective of providing better information for decision-making, this could also open a completely new perspective and prestige for the IR function. It would allow the IR people to become... View Details
    Keywords: by Martha Lagace; Energy; Utilities
    • 17 Oct 2008
    • Working Paper Summaries

    Consequences of Voluntary and Mandatory Fair Value Accounting: Evidence Surrounding IFRS Adoption in the EU Real Estate Industry

    Keywords: by Karl A. Muller III, Edward J. Riedl & Thorsten Sellhorn; Construction; Real Estate
    • 21 May 2020
    • Research & Ideas

    Fighting the COVID Blues: Advice from Business Research

    now. In a matter of weeks, as the coronavirus rapidly began taking an increasing number of lives and livelihoods, people suddenly felt as if their future became murkier. When uncertainty and disappointment morph into fear, people often try to gather View Details
    Keywords: by Dina Gerdeman and Danielle Kost
    • September – October 2009
    • Article

    Critical Decisions in Software Development: Updating the State of the Practice

    By: Alan MacCormack, Michael A. Cusumano, Chris Kemerer and Bill Crandall
    This article focuses on how to choose the "right" software development process, how to structure global software design chains, how to manage the interaction of project structure and software design, and how to balance innovation and efficiency in a software business. View Details
    Keywords: Applications and Software; Product Development; Projects; Innovation and Management; Performance Efficiency; Information Technology Industry
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    • Profile

    Brittani Rettig

    Your Twitter bio reads like that of a superhero ("Management consultant by day, fitness instructor & wellness blogger by night"). Can you tell us about your day and evening jobs? "By day I'm a manager at Deloitte... View Details
    Keywords: Consulting; Services; Health Care
    • 2022
    • Working Paper

    An Anatomy of Performance Monitoring

    By: Achyuta Adhvaryu, Anant Nyshadham and Jorge Tamayo
    Performance monitoring is a mainstay management tool in most organizations. Yet we still know little about whether—and why—better monitoring yields better performance in practice. To shed light on these questions, we study the introduction of a performance monitoring... View Details
    Keywords: Performance Monitoring; Worker Skills; Skill Depreciation; Managerial Inattention; On-the-job Training; Productivity; Multitasking; Quick Serve Restaurants; Performance Evaluation; Employees; Competency and Skills; Training; Performance Productivity; Management; Information Technology; Food and Beverage Industry; Puerto Rico
    Related
    • September 2022 (Revised January 2023)
    • Case

    York Capital CLOs and WorldStrides International

    By: Victoria Ivashina and William Vrattos
    The case follows the debt restructuring of WorldStrides International, a travel program provider in the education market, after the onset of COVID-19. The pandemic severely impacted the travel industry, creating challenges for many companies like WorldStrides, which... View Details
    Keywords: COVID-19 Pandemic; Debt Restructuring; CLO; Compliance; Debt Securities; Financing and Loans; Decision Making; Travel Industry; Education Industry
    Related
    • 14 Oct 2014
    • First Look

    First Look: October 14

    information for plants in over 100 countries, we construct a spatially continuous index of pairwise-industry agglomeration and investigate the patterns and determinants underlying the global economic geography of multinational firms. Our... View Details
    Keywords: Sean Silverthorne
    • 07 Feb 2022
    • Research & Ideas

    Digital Transformation: A New Roadmap for Success

    described the proliferation of "digital positions" in their companies, from Digital Project Manager or Digital Director to Chief Transformation Officer or Chief Innovation Officer. In one roundtable discussion, participants predicted... View Details
    Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
    • 2019
    • Article

    Can Big Data Improve Firm Decision Quality? The Role of Data Quality and Data Diagnosticity

    By: Maryam Ghasemaghaei and Goran Calic
    Anecdotal evidence suggests that, despite the large variety of data, the huge volume of generated data, and the fast velocity of obtaining data (i.e., big data), quality of big data is far from perfect. Therefore, many firms defer collecting and integrating big data as... View Details
    Keywords: Big Data; Analytics and Data Science; Decisions; Quality
    Related
    • 04 Mar 2002
    • Research & Ideas

    Don’t Lose Money With Customers

    maintaining underperforming customer relationships. This research addresses the final phase of the process—comparing the resources invested in managing customer relationships with the results they generate, and applying that View Details
    Keywords: by Peter K. Jacobs