Publications

May 2010 (Revised September 2013)
Case

Friend Bank: The Time for Hope

By: Clayton S. Rose and Aldo Sesia

In 2010, Friend Bank was entering the fifth year of Hope Harris Johnson's ambitious 20-year growth plan to transform her family's one branch community bank into an institution with a substantial presence in southeastern Alabama. Harris Johnson was pleased, so far, with... View Details

Keywords: Family Business; Financial Crisis; Banks and Banking; Growth and Development Strategy; Risk Management; Family Ownership; Competitive Advantage; Banking Industry; Alabama

January 1993 (Revised November 1997)
Case

BayBank Boston

In 1992, the Federal Reserve released a study of mortgage lending patterns in Boston. It concluded that even when credit factors were taken into account, black and Hispanic applicants experienced higher rejection rates. Richard Pollard, chairman of BayBank Boston, had... View Details

Keywords: Prejudice and Bias; Ethics; Race; Mortgages; Banking Industry; Boston

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27 May 2021
News

A Year of Strength and Resilience

28 Mar 2014
News

Wanted: Public Entrepreneurs

Keywords: public entrepreneurs; government innovation; Government

January 1994 (Revised August 1994)
Case

Ocean Spray Cranberries: Environmental Risk Management

By: Richard H.K. Vietor

Ocean Spray Cranberries, one of the nation's most successful agricultural cooperatives, faces some difficult environmental management problems associated with water usage and wetlands development. Because of federal and state wetlands laws, new bogs for expansion had... View Details

Keywords: Agribusiness; Innovation and Invention; Risk Management; Cooperative Ownership; Environmental Sustainability; Agriculture and Agribusiness Industry

April 2025
Case

Campbell's Recipe for Advancing School Nutrition

By: Hise O. Gibson, F. Christopher Eaglin and Ai-Ling Jamila Malone

In 2021, The Campbell’s Company launched Full Futures, a collective impact initiative aimed at advancing school nutrition environments in underserved communities. The program started in Camden, NJ—home to Campbell’s headquarters—and later expanded to Charlotte, NC, and... View Details

Keywords: Strategy; Leadership; Corporate Social Responsibility and Impact; Education; Nutrition; Social Enterprise; Business and Community Relations; Decision Making; Operations; Partners and Partnerships; Food and Beverage Industry; New Jersey; North Carolina; Pennsylvania

May 2012
Article

Correlation in the Multiplayer Electronic Mail Game

By: Peter A. Coles and Ran Shorrer

In variants of the Electronic Mail Game (Rubinstein, 1989) where two or more players communicate via multiple channels, the multiple channels can facilitate collective action via redundancy, the sending of the same message along multiple paths or else repeatedly along... View Details

Keywords: Electronic Mail Game; Stag Hunt; Coordination; Signaling; Networks; Behavior; Communication; Trust; Game Theory

Read Now

07 Nov 2006
First Look

First Look: November 7, 2006

administrative, cultural, and corporate capital of the Ruhr, Germany's industrial heartland of smoke, coal, and steel. Art became a source of competitiveness. Through creative cooperative efforts, which we could call cluster activities today, they formed an alliance... View Details

Keywords: Sean Silverthorne

Web

Positions - Faculty & Research

intellectual community. Tenure-Track Positions Harvard Business School seeks candidates in all fields for full-time, tenure-track positions. The successful candidate should have a strong interest in the concerns of practicing managers and excellent View Details

Srikant M. Datar

Srikant M. Datar became the eleventh dean of Harvard Business School on 1 January 2021. During his tenure as a faculty member, he served as Senior Associate Dean for University Affairs (including Faculty Chair of the Harvard Innovation Lab), for Research, for... View Details

Keywords: communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications

November 1992 (Revised May 1993)
Case

American Mobile Satellite Corporation

By: Frank V. Cespedes and Laura Goode

American Mobile Satellite Corp. (AMSC) has a license to provide wireless mobile communications via satellite throughout the United States and 200 miles of coastal waters. The first satellite launch is scheduled for 1994 and, in the interim, AMSC is providing limited... View Details

Keywords: Wireless Technology; Decisions; Distribution Channels; Marketing Strategy; Product Development; Sales; Emerging Markets; Resource Allocation; Performance Capacity; Communications Industry; Communications Industry; United States

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15 Oct 2020
Blog Post

Celebrating Latinx Heritage Month at HBS

laughter and joy as well as anxiety and uncertainty. While the global pandemic has upended our lives at HBS, it has also reinforced the strength and resiliency of the LASO familia. LASO has been challenged to rethink hosting key events and fostering View Details

26 Apr 2024
HBS Case

Deion Sanders' Prime Lessons for Leading a Team to Victory

write a case study about how Sanders, known as “Coach Prime,” applies a military commander’s approach to motivating his team. “Deion reminds me of military officers I’ve served under because of the clear way he communicates and the... View Details

Keywords: by Avery Forman; Sports

Web

Value-Based Health Care - Institute For Strategy And Competitiveness

of pressing questions facing health policymakers, medical professionals, patients, families, and others who influence and are influenced by health care and the health care system. To achieve this goal, the Center fosters a community of... View Details

Web

Great American Business Leaders of the 20th Century - Leadership

to northern cities Influence: Medium-High 20 1920 19 Population of urban centers overtakes that of rural communities Tight immigration restrictions Increase in divorce rates Influence: Medium-Low 30 1930 19 Westward migration of... View Details

Program

Families in Business

strengths of your family business and implement practices that enable high performance, shareholder loyalty, healthy family relationships, and broad social impact. Key Benefits In this family enterprise management program, you’ll learn how to establish more effective... View Details

13 Apr 2023
Blog Post

Building a Village: Learning and Living at HBS

articulate the profound impact this community has had on me as a wife, mother, and friend. But, as I sit here snuggling with my 2.5-year-old after returning from a coffee date with ten other moms and their little ones, it's all become... View Details

May 2022 (Revised June 2024)
Case

LOOP: Driving Change in Auto Insurance Pricing

By: Elie Ofek and Alicia Dadlani

John Henry and Carey Anne Nadeau, co-founders and co-CEOs of LOOP, an insurtech startup based in Austin, Texas, were on a mission to modernize the archaic $250 billion automobile insurance market. They sought to create equitably priced insurance by eliminating pricing... View Details

Keywords: AI and Machine Learning; Technological Innovation; Equality and Inequality; Prejudice and Bias; Growth and Development Strategy; Customer Relationship Management; Price; Insurance Industry; Financial Services Industry