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- 24 Jan 2005
- Research & Ideas
Rethinking Activity-Based Costing
excerpted here, authors Kaplan and Anderson suggest the process be simplified through an approach they call "time-driven ABC." Here's an overview. The solution to the problems with ABC is not to abandon the concept. ABC after... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
- 05 Jul 2006
- Working Paper Summaries
The Framing Effect of Price Format
Keywords: by Marco Bertini & Luc R. Wathieu
- November–December 2024
- Article
How to Avoid the Agility Trap
By: Jianwen Liao and Feng Zhu
Agility is all the rage in strategy circles these days. According to conventional wisdom, organizations should rapidly react to technological advances, new market dynamics, and shifting consumer preferences. But in practice this is nearly impossible to pull off,... View Details
- November–December 2024
- Article
Retire Without Regrets
By: Teresa M. Amabile, Lotte Bailyn, Marcy Crary, Douglas T. "Tim" Hall and Kathy E. Kram
This article explores the significant transition of retirement and offers insights into creating a satisfying postcareer life. It highlights the contrasting experiences of Irene and Lawrence, two retirees who navigated this change differently. Irene embraced retirement... View Details
- 2017
- Article
Refugees Misdirected: How Information, Misinformation and Rumors Shape Refugees’ Access to Fundamental Rights
By: Melissa Carlson, Laura Jakli and Katerina Linos
The global refugee regime represents one of the few generous commitments governments offer to outsiders. Indeed, few persons fleeing armed conflict actually claim international protection upon first arriving in Europe, even though the benefits of legal protection are... View Details
- 6 Jul 2021
- Interview
Best Buy's Hubert Joly on Walking the Talk of Stakeholder Capitalism
By: Hubert Joly and Alison Beard
Hubert Joly, former chairman and CEO of Best Buy, says that now is the time for companies to get serious about operating to benefit not just shareholders but also employees, customers and broader society. In the face of environmental crisis, racial turmoil, and rising... View Details
- Article
Fighting Bias on the Front Lines
By: Alexandra C. Feldberg and Tami Kim
Most companies aim for exceptional customer service, but too few are attentive to the subtle discrimination by frontline employees that can alienate customers, lead to lawsuits, or even cause lasting brand damage by going viral.
This article presents research... View Details
This article presents research... View Details
- August 2020
- Case
Sangu Delle
By: Leslie Perlow and Matthew Preble
By 2020, Sangu Delle (MBA 2016) has already made significant progress towards his life-long goal of solving Africa’s myriad and diverse challenges. At 33 years old, he is the founder and chairman of the for-profit Golden Palm Investments Corporation, CEO of Africa... View Details
- 2017
- Book
Geography, Location, and Strategy
By: Juan Alcácer, Bruce Kogut, Catherine Thomas and Bernard Yin Yeung
Changes in both technology and global political economy have vastly accelerated the pace of globalization in the last 40 years, eroding barriers that limited firms' geographic scope and unleashing a seemingly unlimited set of new threats, challenges, and opportunities... View Details
- 2005
- Chapter
Environmental Federalism in the European Union and the United States
By: David Vogel, Michael W. Toffel and Diahanna Post
The United States (US) and the European Union (EU) are federal systems in which the responsibility for environmental policy-making is divided or shared between the central government and the (member) states. The attribution of decision-making power has important policy... View Details
- 16 Jun 2017
- News
Managing Student Personal Tech in the Case Classroom By Emma Simmons
Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business... View Details
Lead and Disrupt: How to Solve the Innovator's Dilemma
by O’Reilly, C. & Tushman, M. L. 2016. Stanford: Stanford University Press.
In the past few years, a number of well-known firms have failed; think of Blockbuster, Kodak, or RadioShack. When we read about their demise, it often seems inevitable—a... View Details
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
During the tsunami disaster, the key mindset of executives was: We have to empathize with others. And companies ought to do the same thing now, during the current crisis, empathizing with those who are suffering and trying to figure out how to help.” About the View Details
Keywords: by Dina Gerdeman
- 20 Sep 2017
- Research & Ideas
The Three Types of Leaders Who Create Radical Change
alternatives, and innovation without orchestration means ideas without impact,” the authors write in “Should You Agitate, Innovate, or Orchestrate? Understanding the Roles You Can Play in a Movement Toward Societal Change.” Traps and... View Details
Keywords: by Carmen Nobel
- 09 Nov 2023
- Blog Post
The No. 1 Character Trait You Will Need to Succeed in Business
they saw their failures as learning experiences that proved to be useful in the future. As the author and aviator Anne Morrow Lindbergh said: “It takes as much courage to have tried and failed as it does to have tried and succeeded.” At... View Details
- 16 Nov 2012
- Working Paper Summaries
Governing Misvalued Firms
- 27 May 2011
- Working Paper Summaries
An Empirical Decomposition of Risk and Liquidity in Nominal and Inflation-Indexed Government Bonds
Keywords: by Carolin E. Pflueger & Luis M. Viceira
- 28 Apr 2010
- Working Paper Summaries