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Show Results For
- All HBS Web
(8,597)
- People (29)
- News (3,258)
- Research (2,624)
- Events (33)
- Multimedia (245)
- Faculty Publications (557)
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- 04 Jan 2012
- First Look
First Look: January 4
wave of modern globalization started in the nineteenth century, there began a massive homogenization of beauty ideals around the world that has, to some extent, continued until... View Details
Keywords: Carmen Nobel
- 13 Dec 2011
- First Look
First Look: Dec. 13
Eccles, George Serafeim, and James HeffernanHarvard Business School Case 412-052 Rodolfo Guttilla, director of corporate affairs for Natura Cosméticos S.A. (Natura), prepared... View Details
Keywords: Sean Silverthorne
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
2010, according to market researcher Gartner, 36 percent of businesses said they competed mostly on the basis of customer experience. By 2016, that number had risen to 89... View Details
- 23 Nov 2010
- First Look
First Look: November 23
Todd Rogers and Michael I. Norton Publication: Harvard Business Review 88, no. 11 (November 2010) Abstract This article presents a dual interview based on View Details
Keywords: Sean Silverthorne
- 17 Oct 2022
- Research & Ideas
Why Quiet Quitters Need More Than Money to Re-Engage
There’s a scene in the drama series Mad Men when junior ad exec Peggy Olson complains to her mercurial boss Don Draper, “You never say thank you.” Don peevishly replies: “That’s what the money is for!” View Details
Keywords: by Michael Blanding
- 28 Sep 2020
- Research & Ideas
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
interested in improving their conversation styles to create higher quality collaboration. Francesca Gino, the Tandon Family Professor at Harvard Business View Details
Keywords: by Kristen Senz
- 05 Jul 2012
- What Do You Think?
Why Is Trust So Hard to Achieve in Management?
taught? As Dan Wallace, a graduate of Harvard Business School, points out " none of this was addressed when I... View Details
Keywords: by James Heskett
- 21 Mar 2019
- HBS Case
The Ferrari Way
drivers in pure, unadulterated pleasure. “The overarching goal is to create an experience—a sensual experience,” says Harvard Business School Professor Stefan Thomke, who wrote... View Details
- 17 Dec 2014
- Research & Ideas
How Our Brain Determines if the Product is Worth the Price
neuroscientist and assistant professor in the Marketing unit at Harvard Business School, who conducted the research with Baba Shiv, a marketing... View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
three-part interview with Harvard Business School Marketing professors Rajiv Lal and José B. Alvarez, they discuss who is winning this revolution and which brands appear to be... View Details
- 06 Apr 2010
- First Look
First Look: April 6
Fire Unprofitable Customers? Willy C. Shih and Halle Alicia TeccoHarvard Business School Case 610-077 Pandora Radio is at a crossroads. Founder... View Details
Keywords: Martha Lagace
- 29 Oct 2013
- First Look
First Look: October 29
in a Chaotic World By: Wheeler, Michael Abstract—A member of the world-renowned Program on Negotiation at Harvard Law View Details
Keywords: Sean Silverthorne
- 18 Feb 2009
- First Look
First Look: February 18, 2009
Model and Ecological Integrity in Southern Africa Harvard Business School Case 709-001 The Londolozi game viewing reserve in South Africa became View Details
Keywords: Martha Lagace
- 13 Mar 2014
- Research & Ideas
Can We Get To Where We Need To Go?
challenges." Besides, the business world stands to benefit from infrastructure improvements, said the Hon. Karen Gordon Mills (HBS MBA '77), former Administrator of the US Small View Details
- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
About $162 billion was spent in 2012 in the United States on corporate training—in what Harvard Business School Professor Michael Beer calls the “the great training robbery.”... View Details
- 21 Jun 2011
- First Look
First Look: June 21
development, or whether it still had to depend on IBM, at least for the time being. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/611053-PDF-ENG The Crisis at Tyco—A Director's Perspective Suraj... View Details
Keywords: Sean Silverthorne
- 15 Mar 2022
- Research & Ideas
This Workplace Certification Made Already Safe Companies Even Safer
existed, says Harvard Business School Professor Michael Toffel. “Management system standards require adopters to embrace best-practice processes, and the theory is that these... View Details
Keywords: by Rachel Layne
- 30 May 2018
- Research & Ideas
Should Retailers Match Their Own Prices Online and in Stores?
to lose money if they grant price discounts in-store to inquiring customers—although some will do so to appease an angry customer or through a sense of fairness. In some cases, however, self-matching is the... View Details
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
recent working paper, Harvard Business School professor Amy Edmondson and Penn State professor James Detert explored the challenges employees face speaking up to internal... View Details
Keywords: by Sarah Jane Gilbert
- 28 Nov 2018
- HBS Case
On Target: Rethinking the Retail Website
data about its online customers—products purchased, browsing habits, items abandoned in shopping carts—yet it wasn’t fully leveraging all that information. The company began to see this huge pile of e-commerce data as the... View Details