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All HBS Web
(6,065)
- People (32)
- News (2,217)
- Research (2,244)
- Events (15)
- Multimedia (112)
- Faculty Publications (1,111)
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- 25 May 2020
- Research & Ideas
Has Occupational Licensing Outlived Its Usefulness?
that a professional is licensed does not affect the decision of whom to hire.” It turns out that consumers know very little about occupational licensing requirements for the services they need. In a sense, consumers hope that the government is doing a good View Details
- 22 Sep 2014
- Op-Ed
Online Banks Fill Funding Needs for Small Business
sources—both large and small banks—has yet to return to pre-recession levels. This has created policy challenges for lawmakers and regulators, and also, I believe, economic challenges when it comes to the tepid job growth we have...
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- 29 May 2012
- First Look
First Look: May 29
abstract is unavailable at this time. Publisher's Link: http://press.princeton.edu/titles/9889.html Randomized Government Safety Inspections Reduce Worker Injuries with No Detectable Job Loss Authors:David I. Levine, Michael W. Toffel,...
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Sean Silverthorne
- 25 Oct 2011
- Research & Ideas
Chasing Stars: Why the Mighty Red Sox Struck Out
and subsequent frustration of Red Sox Nation.) Groysberg contends that the "plug and play" mentality about stars simply doesn't work, whether the playing field is a baseball diamond or a trading floor. In addition to an employee's innate talent, View Details
- 19 Sep 2011
- Research & Ideas
Doomsday Coming for Catastrophic Risk Insurers?
behavioral issues. Say you work at an insurance agency. Your job is to devise protection, and you've discovered, as many insurers do, that catastrophic reinsurance is expensive. Meanwhile, your boss has been hounding you for months to...
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- 19 Jul 2010
- Research & Ideas
How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem
higher than that of its competitors. What accounts for the difference? "It's not one thing," Ton insists. "It's many things all working together. Mercadona does a great job of making manufacturing principles work in a...
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- 12 Feb 2001
- Research & Ideas
John Irving’s Lessons for Business
the person show evidence of imagination? Of really knowing what it means to work very hard and persevere to solve problems? And we hardly ever pay attention to intrinsic motivation, which is the driving force that actually makes creativity happen. Does this person seem...
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by Mallory Stark & Martha Lagace
- 24 Sep 2014
- Op-Ed
The ABCs of Addressing Climate Change (From a Business Perspective)
It's Climate Week in New York City. The schedule features a UN Climate Summit, a People's Climate March, the Clinton Global Initiative, substantial criticism of the whole endeavor, and plenty of agitated interaction. There is a lot of noise here. How can businesses cut...
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- 02 Sep 2013
- Research & Ideas
The Curse of Double-Digit Growth
after the country's civil war ended in 2002. Still, Werker says, Angola is one of the world's most poorly run governments, with its ruling power controlling most of its resources. Although Nigeria's oil boom from 1968 to 1976 created many View Details
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by Kim Girard
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
during times of economic stress. During such times, the most important advice that one can give is first remember that the service profit chain starts with employees—therefore, preserve that resource; second, consider dividing jobs at...
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by Sean Silverthorne
- 17 Jun 2002
- Research & Ideas
A Litmus Test for Entrepreneurs
In 1999, Tom Herman and Kaleil Isaza Tuzman, best friends since childhood, quit their comfortable jobs to start govWorks, with millions of VC dollars to back them up. Their goal was nothing if not grandiose: to use Internet payment...
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by Walter Kuemmerle
- 20 Feb 2001
- Research & Ideas
What’s Next for Japan
Vogel was the most hopeful about Japan's ability to recover, but saw it as a tough job for Japan's policymakers. "It is not clear how you combine the best of their old system with the new," he cautioned. "That is still...
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by Hilah Geer
- 12 Aug 2013
- Research & Ideas
‘Hybrid’ Organizations a Difficult Bet for Entrepreneurs
jump from their corporate job to start the social venture they've been dreaming about. Our findings suggest that if you're working in business to get the business mindset, there may be a case for jumping sooner," says Lee.
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by Michael Blanding
- 01 Oct 2008
- Research & Ideas
How Much Time Should CEOs Devote to Customers?
must get out and meet customers on their home turf—in their homes, on job sites, in their offices. Here the CEO has to set an example. AG Lafley, CEO of Procter & Gamble, reinstituted consumer home visits and store visits for himself...
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by John Quelch
- 22 Apr 2002
- Research & Ideas
Profits and Prophets: The Role of Values in Investment
Sam Hayes That sparked a lively debate with Domini. While shareholder actions are important, they often don't get the job done, she said, listing a string of corporate abuses from slave labor to environmental decay practiced by publicly...
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by Sean Silverthorne
- 02 Apr 2014
- What Do You Think?
Has the Post-Capitalist Economy Finally Arrived?
leaders that 'buck' the now orthodox definition of the balanced, emotionally intelligent, people-focused leader the likes of Gates and Jobs may have highly effective leaders below them and they are the true heroes of these large...
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- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
Ashley because she does a better job than Aisha." Or, "I read Playboy for the articles." In this chapter from a forthcoming book, HBS doctoral student Zoë Chance and professor Michael I. Norton describe various means of...
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by Staff
- 24 Jun 2002
- Research & Ideas
Building ’Brandtopias’—How Top Brands Tap into Society
consider the life of a guy who was twenty years old and living in Green Bay, Wisconsin. Such a young man was facing a very different reality. Factory jobs had mostly disappeared and now he was looking at a life stocking shelves in...
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by Martha Lagace
- 31 Oct 2017
- First Look
New Research and Ideas, October 31, 2017
15% at some of the largest advisory firms. Roughly one-third of advisers with misconduct are repeat offenders. Prior offenders are five times as likely to engage in new misconduct as the average financial adviser. Firms discipline misconduct—approximately half of...
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by Sean Silverthorne
- 30 Oct 2006
- First Look
First Look: October 31, 2006
through organizational slack, and a tight coupling of evaluation with job tasks. The findings suggest that funders and nonprofits might gain more from investing in internal grantee capacities for lateral communication and coordination...
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Sean Silverthorne