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Publications

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  • February 2015
  • Article

On the Ethnic Origins of African Development: Traditional Chiefs and Pre-Colonial Political Centralization

By: Stelios Michalopoulos and Elias Papaioannou
We report on recent findings of a fruitful research agenda that explores the importance of ethnic-specific traits in shaping African development. First, using recent surveys from Sub-Saharan African countries, we document that individuals identify with their ethnic... View Details
Keywords: Ethnicity; Development Economics; Government and Politics; Africa
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  • 2017
  • Working Paper

The Use and Misuse of Patent Data: Issues for Corporate Finance and Beyond

By: Josh Lerner
Patents and citations are powerful tools for understanding innovative activity inside the firm and are increasingly used in corporate finance research. But due to the complexities of patent data collection and the changing spatial and industry composition of innovative... View Details
Keywords: Patents; Analytics and Data Science; Corporate Finance; Research; Problems and Challenges
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  • Forthcoming
  • Article

Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact

By: Michelle A. Kinch and Ryan W. Buell
Prior research in social psychology has shown that when people feel anxious, they seek advice from others. However, companies that operate in high-anxiety settings (like financial services, health care, and education) are increasingly deploying self-service... View Details
Keywords: Anxiety; Self-service; Empirical Operations; Behavioral Operations; Communication Technology; Behavior; Customer Focus and Relationships; Trust; Satisfaction; Financial Services Industry
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  • Web

Hidden Workers, Part-Time Potential - Managing the Future of Work

responsibilities, health challenges, and partial retirement, among others. By learning about and accommodating the needs of these workers, firms can encourage part-time... View Details
  • 2010
  • Working Paper

Does Diversification Create Value in the Presence of External Financing Constraints? Evidence from the 2007-2009 Financial Crisis

We show that the value of corporate diversification increased during the 2007-2009 financial crisis. Diversification gave firms both financing and investment advantages. First, conglomerates became significantly more leveraged relative to comparable focused firms.... View Details
Keywords: Diversification; Financial Crisis; Resource Allocation; Investment; Financing and Loans; Business Conglomerates; Capital Markets
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  • 2007
  • Working Paper

Acting Globally but Thinking Locally? The Influence of Local Communities on Organizations

By: Christopher Marquis and Julie Battilana
We develop an institutional theory of how local communities continue to matter for organizations, and why community factors are particularly important in a global age. Since globalization has taken center stage in both practitioner and academic circles, research has... View Details
Keywords: Geographic Location; Local Range; Globalization; Organizational Change and Adaptation; Business and Community Relations; Power and Influence
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  • 06 Jun 2013
  • Op-Ed

How to Do Away with the Dangers of Outsourcing

diminishing the quality and even viability of its offerings. Outsourcing Has Its Costs Just ask Boeing. No firm placed a bigger bet on the... View Details
Keywords: by Ranjay Gulati; Manufacturing; Apparel & Accessories; Fashion
  • 30 Dec 2014
  • Working Paper Summaries

Return on Political Investment in the American Jobs Creation Act of 2004

Keywords: by Hui Chen, Katherine Gunny & Karthik Ramanna
  • December 2003 (Revised April 2004)
  • Case

Blockbuster Inc. & Technological Substitution (D): The Threat of Direct Digital Distribution

Examines the emergence of technologies for delivering video content to consumer homes via direct digital distribution and investigates the strategic options facing video rental giant Blockbuster Inc. as it tries to respond to the new technological substitutes. Examines... View Details
Keywords: Organizational Change and Adaptation; Risk and Uncertainty; Decisions; Technological Innovation; Competition; Change Management; Service Industry; Motion Pictures and Video Industry
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  • 1997
  • Mimeo

International Competition and the Efficient Choice of Technology

By: Christian H.M. Ketels
Keywords: Competition; Globalized Firms and Management; Decision Choices and Conditions; Technology
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  • July 2022
  • Article

Estimating Spillovers from Publicly Funded R&D: Evidence from the US Department of Energy

By: Kyle Myers and Lauren Lanahan
We quantify the magnitude of R&D spillovers created by grants to small firms from the US Department of Energy. Our empirical strategy leverages variation due to state-specific matching policies, and we develop a new approach to measuring both geographic and... View Details
Keywords: Innovation; Energy; R＆D; Grants; Innovation and Invention; Research and Development; Patents; Performance; United States
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  • 26 Mar 2019
  • Working Paper Summaries

Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact

Keywords: by Michelle A. Shell and Ryan W. Buell; Health
  • Web

Trade Cards - The Art of American Advertising

might use the same card design to feature their products, while firms with larger advertising budgets could order custom designs. Trade cards had to both entice customers and provide them with useful... View Details

    Risks, Opportunities, And Investments In The Era Of Climate Change (ROICC)

    The course on "Risks, Opportunities, and Investments in an Era of Climate Change" is ideal for students who aspire to become entrepreneurs by starting their own company or joining a start-up that is driving innovation and solving challenges posed by climate change.... View Details
    • 25 Feb 2020
    • News

    The Influence of Geography on Work and Innovation

    individual’s preferences. Regardless of their decision, the patent examiners were 4.4 percent more productive than their work-from-home peers. The future may be entirely remote... View Details
    Keywords: April White
    • 25 Aug 2009
    • News

    An Ounce of Prevention

    • January 2025
    • Case

    Index and Active Investing: Vanguard and the New Frontier of Active ETFs

    By: Marco Sammon, Luis M. Viceira and Jonathan Kanagasabai
    This case explores Vanguard’s strategic decision-making process as it considers entering the growing market for actively managed exchange-traded funds (ETFs). Set in 2024, the case places students in the position of Rodney Comegys, Vanguard’s global head of the Equity... View Details
    Keywords: Asset Management; Financial Strategy; Investment Funds; Investment Portfolio; Financial Services Industry
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    • 07 Sep 2007
    • What Do You Think?

    Are Elite Business Schools Fostering the Deprofessionalization of Management?

    were the results of two foundation-sponsored studies of management education in the 1950's that argued for greater emphasis on View Details
    Keywords: by Jim Heskett
    • Web

    Trade Catalogs - The Art of American Advertising

    salesmen. “Numbers of firms selling at wholesale . . . have discarded traveling salesmen altogether and are now selling by catalogue,” Sidney Sherman noted in his 1900 study of... View Details
    • 01 Mar 2024
    • News

    Turning Point: Eternal Returns

    Louisa Wong (MBA 1981) (Illustration by Gisela Goppel) Louisa Wong (MBA 1981) (Illustration by Gisela Goppel) I was born in the middle of Typhoon Gloria in 1957 and spent my early childhood in Kowloon’s Walled City, which at the time was an extremely poor and densely... View Details
    Keywords: life experience; search firm; entrepreneurship