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  • 22 Sep 2003
  • Research & Ideas

When Protestors Knock at Your Door

may serve as a clever way to differentiate a brand or product and capture market share. Q: What can managers learn from past experiences of targeted companies? Spar: I think the broadest lesson is not to underestimate View Details
Keywords: by Cynthia Churchwell
  • 01 Feb 2000
  • Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

missing an opportunity to turn a good business into a great one. Q: You emphasize that it's more important than ever for managers to communicate business strategy and performance goals effectively to employees. Why so? A: This is a much... View Details
Keywords: Re: Robert Simons
  • 12 Mar 2006
  • Research & Ideas

Global Poverty Needs a Global Answer

Administración de Empresas. (Today INCAE is judged to be the best business school in Latin America and among the best in the world.) As part of my work there I conducted a... View Details
Keywords: by Cynthia Churchwell
  • 02 Dec 2019
  • What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

trying to avoid. It’s alleged that pressure was increasingly being applied by top management to meet cost and delivery targets. Sales had done a great job selling planes several years out at prices based on costs that it was thought would... View Details
Keywords: by James Heskett; Air Transportation
  • 01 Aug 2012
  • What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

mortgages, and other consumer financial products, is firm in his belief that great service depends on service centers employing no more than roughly 150 people--even if two are located with just a wall between them. This is part of a... View Details
Keywords: by James Heskett; Manufacturing; Financial Services
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208004 Gome: Bidding for China Paradise Harvard Business School Case 208-002 Gome, China's largest electronics retailer, has the opportunity to acquire China Paradise, View Details
Keywords: Martha Lagace
  • 03 Apr 2017
  • What Do You Think?

How About Investing in Human Infrastructure?

taking people from unemployment to good jobs (in the case of FocusHope, in partnership with the auto industry). The US community college network, by instituting View Details
Keywords: by James Heskett; Construction
  • 02 Jan 2007
  • Research & Ideas

Most Popular Articles of 2006

managers do can have great impact on their workers, says Professor Teresa Amabile. In this conversation with Professor Mike Roberts, she updates her ongoing research on creativity in the workplace by... View Details
Keywords: by Sean Silverthorne
  • 30 Jun 2020
  • What Do You Think?

Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?

no cost? It would make their offering more attractive and get us some great talent with no recruiting effort. It was not a hard sell. After just a few phone calls, we lacked enough seats for all the... View Details
Keywords: by James Heskett; Education
  • 06 May 2002
  • Research & Ideas

A Toolkit for Customer Innovation

"Listen carefully to what your customers want and then respond with new products that meet or exceed their needs." That mantra has dominated many a business, and it has undoubtedly led to great products and has even shaped... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
  • 25 Oct 2004
  • Research & Ideas

Planning for Surprises

just two suppliers, while Great Britain has five suppliers to reduce the risk of supply disruptions. While fear of lawsuits has played a role, the fundamental problem is that... View Details
Keywords: by Martha Lagace
  • 21 Sep 2016
  • Research & Ideas

Shabana Azmi: Leveraging Bollywood Fame into Social Good

achieve that. Then I think the impact of what she is doing for girls, for homeless women, through an NGO (Mijwan Welfare Society) she started. She is having great impact there. Homelessness is a huge, huge... View Details
Keywords: by Sean Silverthorne; Motion Pictures & Video
  • 16 Sep 2015
  • Research & Ideas

Can Applied Economics Save Homeless Puppies?

In 2012, two seasoned scholars shared the Nobel Memorial Prize in Economic Sciences for their research on designing markets. Lloyd Shapley had developed theoretical methods to create stable matches in unstable markets. Alvin Roth had... View Details
Keywords: by Carmen Nobel; Retail
  • 06 Sep 2005
  • Research & Ideas

When Product Variety Backfires

Prius, would be a good example. In spite of great technological innovation, the Prius drives like any other car on the road. As a result, consumers don't need to change... View Details
Keywords: by Poping Lin; Consumer Products
  • 28 May 2012
  • Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

In fact, some executives have gone to great lengths to throw the company's entire business model behind CSR. The late Ray Anderson, founder of View Details
Keywords: by Dina Gerdeman
  • 18 Sep 2013
  • Research & Ideas

Unspoken Cues: Encouraging Morals Without Mandates

dynamics, but you state that "few organizations aim to produce a shared perspective or set of morals as deliberately and consistently as the one presented here. And few have been doing so for as long, close to a century." So why... View Details
Keywords: by Sean Silverthorne; Education
  • 25 Jul 2005
  • Research & Ideas

An Organization Your Customers Understand

inside the firm to create subunits that define the operating core. As you will see, responsiveness is the critical objective for units close to View Details
Keywords: by Robert Simons
  • 02 Aug 2004
  • Research & Ideas

Health Care Research and Prospects

is a lot other work at the school going on around these issues by many other faculty. For instance, Dave Scharfstein is doing great work on how capital market forces influence View Details
Keywords: by Wendy Guild Swearingen; Health
  • 08 Jan 2020
  • Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

Really Matter? Is it Worth a Pay Cut to Work for a Great Manager? What will be the most significant business stories and trends in the new decade? Share your insights below. View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 26 Jul 2004
  • Research & Ideas

A Better Way to Negotiate: Backward

the valuation work on this somewhat unorthodox deal. After initial contact with the CEO, we spent a great deal of time ensuring that the key... View Details
Keywords: by James K. Sebenius
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