Skills - Publications - Faculty & Research

1997
Chapter

Core Capabilities

22 Jun 2021
Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

the team. Have key technical skills so you can advise the team. Collaborate across the company. And finally, be a strong decision maker. Plant the greener pastures. Ensure that high-revenue employees have options within the company for... View Details

Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel

01 Jun 2008
News

The $4 Billion Question

the minority in how they viewed this choice. “The course does a good job of highlighting the conflicts that are inherent in this business, such as the tension between investment professionals and their investors,” El-Hage says. “It trains our students to think... View Details

Keywords: Julia Hanna; Finance; Securities, Commodities, and Other Financial Investments; Finance; Management

Article

Sales Managers Must Manage

By: Frank V. Cespedes

A common complaint from C-level executives about their sales colleagues concerns the latter’s ability to manage, not sell. Nearly every firm has examples of successful salespeople who are poor managers because they persist in their behaviors as reps rather than... View Details

Keywords: Sales; Management Skills

Citation

Read Now

20 Jun 2012
Lessons from the Classroom

Teaching Leadership: What We Know

students with a set of skills and capacities enabling them to lead more effectively); and still others have focused primarily on helping out students actually become leaders (assisting students to gain access to and acquire the identity... View Details

Keywords: by Scott A. Snook, Rakesh Khurana & Nitin Nohria; Education

September–October 1994
Article

Regaining the Lead in Manufacturing: How to Integrate Work and Deepen Expertise

By: D. Leonard-Barton, H. Kent Bowen, Kim B. Clark, Charles A. Holloway and Steven C. Wheelwright

Keywords: Leadership; Experience and Expertise

Citation

Find at Harvard

2004
Case

Learning to Manage with Data in Duval County Public Schools: Lake Shore Middle School (B)

By: Allen Grossman, James P. Honan and Caroline Joan King

Keywords: Middle School Education; Management Skills; Florida

Citation

01 Jun 2018
News

What I Do: Minnie Ingersoll (MBA 2002)

that, not just because it’s the work that we’re doing, but also because I’m able to bring some of my skills from Google to help us run a user-growth campaign to reach people by using some reasonably basic tools of technology.” “A lot of... View Details

Keywords: Dan Morrell; illustrations by Peter and Maria Hoey

10 Mar 2021
News

Turning Point: Coming to Cambodia

skills I’d developed over several decades of consulting work. Yet I had no idea how to make that happen. Working in Washington at the time, I cold-called the curator of Southeast Asian ceramics at the Smithsonian’s Sackler Museum, asking,... View Details

Keywords: mentorship; nonprofit management; retirement; leadership

February 2021
Case

Emma Dench: Leadership and Ancient Rome

By: Francesca Gino and Frances X. Frei

In this multimedia case, classics scholar Emma Dench guides us in understanding leadership insights that can be captured from historical figures and works dating back to Ancient Rome. We learn the language, ideas, and patterns of behavior that are relevant to... View Details

Keywords: Empowerment Leadership; Leadership; History; Management Skills

Citation

Educators

Purchase

08 May 2020
Research & Ideas

We’ve Now Been Asking “What Do You Think?” for 20 Years

This month marks the twentieth anniversary of the beginning of my “What do you think?” column. The Working Knowledge website was the brainchild of a faculty and staff committee organized in 2000 by then Dean Kim Clark to communicate the results of faculty research to a... View Details

Keywords: by James Heskett

01 Jun 1997
News

Go Team!

January cohort students attempt to swish ten free throws as one of many tasks in a "treasure hunt" that took place in February as part of Technology and Operations Management's Project Management module. The hunt involved student teams in a campus-wide search for clues... View Details

06 Aug 2020
Research & Ideas

Who Will Give You the Best Professional Guidance?

tools and frameworks they’ve developed themselves or learned from professional training.” Internal coach Internal coaches (sometimes called “Talent Development”) usually have the same skills or training as external coaches and are hired... View Details

Keywords: by Julia B. Austin