Quality - Publications - Faculty & Research

Arthur A. Kent

Kent introduced the mass production of high quality receivers. By 1926, Kent had sold more than 1 million sets, with annual sales exceeding $60 million. He was renowned for his philanthropy interests, Atwater Kent Foundation and Atwater... View Details

Keywords: Fabricated Goods

01 Sep 2006
News

Redefining Health Care

PORTER: Health care's zero-sum competition model adds costs and results in severe quality problems. University professor Michael Porter never planned to write a book on health-care reform. In fact, he expected brickbats in response to a... View Details

Keywords: Roger Thompson; Business Schools & Computer & Management Training; Educational Services; Health, Social Assistance

07 Oct 2024

Applying to HBS: Who Are We Looking For?

Join this informative webinar for insights into the qualities Harvard Business School values in its candidates. An Admissions Board member will outline our evaluation criteria, offer tips for presenting your experiences, and debunk common... View Details

13 May 2002
Op-Ed

A Cure for Enron-Style Audit Failures

efficient and cheaper methods that undermine quality audits. The audit committee must have the leadership, independence and information to oversee the auditors and their relationship with the management.— Jay Lorsch This race for... View Details

Keywords: by Jay Lorsch; Accounting

06 Oct 2020
Blog Post

2+2 Where Are They Now Spotlight: Curtis Wu (MBA 2018)

Professor Paula Price said it best: build your towering strengths. HBS attracts some of the most driven, intelligent, and capable people in the world. Being in that environment made me question the qualities I previously thought made me... View Details

18 Apr 2018
News

Into the Light

quality of people’s lives, all at a cost that is less than the current alternatives. In October 2015, eight months after Poindexter’s first trip to Ghana, Energicity completed its first solar farm in a village near Kumasi. Two weeks after... View Details

17 Apr 2017
News

Panera-bred Leaders Have Risen Throughout the Restaurant Industry

quality across the country and across many independent franchisees, and being willing to respond to changing consumer tastes. One Shaich-schooled leader, John Maguire (AMP 180, 2011), left Panera in 2012 to take on the challenge of... View Details

Keywords: Food Services and Drinking Places; Hospitality

04 Jun 2015
Blog Post

Why Career Switchers Make a Great Hire

as you note the qualities and skills you see for successful candidates. Really "welcoming" them says more than saying that the organization is "open to" them. 2) Talk to them - Ask then why they are interested in... View Details

Keywords: All Industries

01 Sep 2006
News

Faculty Books

consumers. Comparing eight areas of policy — product liability law, product safety standards and recall, misleading advertising, comparative product tests, product labeling, quality standards, consumer contracts, and pricing — Trumbull... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

Charles D. Wiman

As the great-grandson of the company founder, Wiman was principally responsible for expanding and modernizing Deere’s operations, putting it on a path to become the largest and most successful supplier of large-scale agricultural equipment in the United States. Under... View Details

Keywords: Construction & Real Estate

June 1981 (Revised May 1988)
Case

L.L. Bean, Inc.: Corporate Strategy

By: Hirotaka Takeuchi

L.L. Bean, Inc., a Maine-based manufacturer and mail-order retailer of sporting goods and apparel, has grown from $3 million in sales (1967) to over $120 million (1980). Current projections predict an annual compounded growth of 25% through 1985. Management must decide... View Details

Keywords: Globalization; Growth and Development; Growth Management; Production; Quality; Sales; Situation or Environment; Corporate Strategy; Internet and the Web; Apparel and Accessories Industry; Retail Industry

Citation

Educators

Purchase

05 May 2003
Research & Ideas

What It Takes to Restore Trust in Business

far. The American capital markets are a key element of the economic system, and "when they function well, they are a wonder of the world," he said. But the American capital markets require four qualities from those who... View Details

Keywords: by Martha Lagace; Financial Services

17 Dec 2001
Research & Ideas

Enterprising Women

While many characteristics that mark a successful entrepreneur are gender blind, being a woman does make a difference, and recognizing and utilizing those differences is an equally important quality to cultivate when building a new... View Details

Keywords: by Julia Hanna

2010
Working Paper

Making the Numbers? 'Short Termism' and the Puzzle of Only Occasional Disaster

By: Nelson P. Repenning and Rebecca Henderson

Much recent work in strategy and popular discussion suggests that an excessive focus on "managing the numbers"—delivering quarterly earnings at the expense of longer-term investments—makes it difficult for firms to make the investments necessary to build competitive... View Details

Keywords: Investment; Performance Improvement; Competitive Advantage; Earnings Management; Management Practices and Processes; Revenue; Quality; Competency and Skills; Motivation and Incentives; Auto Industry; United States

Citation

Read Now

Profile

Adil Seetal

the one-dimensional idea of leadership as, "Jack Welch rallying his troops. There's no one solution or leadership style that fits everything. The intriguing thing about our cases is that each one brings different qualities to the... View Details

Web

Books - Institute For Strategy And Competitiveness

the way competition in health care delivery takes place—and unleashing stunning improvements in quality and efficiency. With specific recommendations for hospitals, doctors, health plans, employers, and policy makers, internationally... View Details

10 Sep 2013
First Look

First Look: September 10

Publications 2006 Regional Studies Spatial Determinants of Entrepreneurship in India By: Ghani, Ejaz, William R. Kerr, and Stephen O'Connell Abstract—We analyze the spatial determinants of entrepreneurship in India in the manufacturing and services sectors. Among... View Details

Keywords: Sean Silverthorne

01 Apr 1997
News

The Businesslike Gourmet: Karen Page on America's Foodservice Industry

feelings, and self-image. Food is like clothing or shelter: you can get by with the basics, or you can aspire to some aesthetics. The new insistence on food quality may be an outgrowth of a larger need to put more meaning and satisfaction... View Details

01 Dec 2017
News

Research Brief: Better Brainstorming

Sharique Hasan in a recent working paper. Their field research shows that the highest quality ideas are generated by people open to new experiences engaging with extroverted peers. In 2014, the researchers headed to New Delhi to study the... View Details

Keywords: Jennifer Myers

Earl B. Dickerson

In his first few years as CEO, Dickerson devoted his energies to changing the policy focus from industrial to ordinary life polices and to increasing the quality and number of the company’s agents. Dickerson also expanded the firm through... View Details

Keywords: Finance

Publications