Qualitative Case Studies - Publications - Faculty & Research

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

Frances Frei, the UPS Foundation Professor of Service Management, is an expert in the intersection of leadership and inclusion. Francesca Gino, the Tandon Family Professor of Business Administration, studies how people can lead more... View Details

Keywords: by Jen McFarland Flint

21 Jul 2021
Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details

Keywords: by Kristen Senz

29 Apr 2014
First Look

First Look: April 29

lagging school system into a model of success. More than a decade into Hall's tenure, multiple investigations finally exposed the scandal in Atlanta-and its terrible impact on the district's students. (For instructors who want to inject some extra energy, and fun, in... View Details

Keywords: Sean Silverthorne

01 Dec 2023
News

A Continuum of Innovation

As senior associate dean and chair of the MBA Program, Matt Weinzierl has a running list of questions that he and Jana P. Kierstead, the executive director of MBA and Doctoral programs, always keep in mind. They range from the curricular (How can we ensure that the MBA... View Details

Keywords: Jennifer Gillespie

01 Jul 2020
Blog Post

How SVMP Helped Me Take My Next Steps (2+2) and Find Myself

grateful for was the opportunity to understand and live through a wide variety of circumstances. It built my empathy towards others and instilled in me a sense of gratitude for the small things in life. I went to MIT undergrad and studied... View Details

29 Aug 2014
Working Paper Summaries

Patent Trolls

Keywords: by Lauren Cohen, Umit G. Gurun & Scott Duke Kominers

17 Aug 2006
Working Paper Summaries

Corporate Governance and Networks: Bankers in the Corporate Networks of Brazil, Mexico, and the United States circa 1910

Keywords: by Aldo Musacchio

28 Nov 2018
HBS Case

On Target: Rethinking the Retail Website

Professor Srikant M. Datar in a recent case study, Data Science at Target, co-written with research associate Caitlin N. Bowler. “Target had to make this big shift from thinking only about retailing to also thinking about data. And to do... View Details

Keywords: by Dina Gerdeman; Retail

24 Nov 2008
Research & Ideas

Harvard Business School Discusses Future of the MBA

in large and small groups. They wrote case studies on MBA programs at Chicago, INSEAD, Stanford, Yale, and HBS, plus a case on the Center for Creative Leadership (all are... View Details

Keywords: by Roger Thompson & HBS Bulletin; Education

27 Nov 2006
What Do You Think?

What’s to Be Done About Performance Reviews?

Summing Up The topic of performance reviews triggers a wide range of complex responses. The fact that most of their strongest critics elected to reply anonymously to this month's column suggests that there are also political overtones to the subject. This month's... View Details

Keywords: by Jim Heskett

Web

Doing Business in a Divided World - Alumni

Administration, Senior Associate Dean for Business and Global Society Professor Peter Tufano, Baker Foundation Professor of Business Administration 10:00 a.m. Case Study Discussion: Jeff Harmening at General... View Details

Web

Marketing Awards & Honors - Faculty & Research

Marketing Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students 2025 Eva Ascarza : Recipient of a 2024–2025 HBS Required Curriculum (RC) Case Award for "Artea: Designing Targeting Strategies" (HBS View Details

08 Sep 2009
Research & Ideas

The Height Tax, and Other New Ways to Think about Taxation

Harvard economist N. Gregory Mankiw, Weinzierl coauthored the HBS working paper "The Optimal Taxation of Height: A Case Study of Utilitarian Income Redistribution" [PDF]. The main framework... View Details

Keywords: by Martha Lagace

15 Aug 2022
Book

University of the Future: Finding the Next World Leaders in Higher Ed

case studies of several universities from Boston and Beijing to Berlin and Berkeley. Why are publicly funded universities so important? “Public institutions in the United States educate three-quarters of all... View Details

Keywords: by Dina Gerdeman; Education

31 May 2011
Research & Ideas

Japan Disaster Shakes Up Supply-Chain Strategies

experience. Not so manufacturers and their complex webs of suppliers, who in many cases lack that same experience or large-scale backup plans. The result: a chaotic scramble resulting in production delays, product shortages, and higher... View Details

Keywords: by Dennis Fisher; Auto; Technology; Computer; Electronics

19 Jun 2018
First Look

New Research and Ideas, June 19, 2018

of attention, and we use this framework to study the “attentional stability” of common errors and psychological biases. While many costly errors are prone to persist, in some situations a person will recognize her mistakes via “incidental... View Details

Keywords: Dina Gerdeman

14 Nov 2007
Research & Ideas

Growing CEOs from the Inside

HBS case study mentioned in Bower's book, Mulcahy drew counsel from a wide constituency of friends and acquaintances at the company to help set its future direction based on color printers and office... View Details

Keywords: by Sean Silverthorne; Employment

03 May 2023
Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

people in the room to guess what prompts he had provided to the AI tool DALL-E2 to create the image. People in the audience were stumped. After about 40 seconds, Turner—a visiting fellow at HBS’s Institute for the Study of Business in... View Details

Keywords: by Barbara DeLollis

09 Mar 2022
Research & Ideas

War in Ukraine: Soaring Gas Prices and the Return of Stagflation?

extensive research of Russia, Ukraine, the politics of oil and gas, and sanctions. He has written case studies about the Russian government after the fall of the Soviet Union, energy politics in Europe, and... View Details

Keywords: by Avery Forman; Energy

21 Apr 2015
First Look

First Look: April 21

Campaign and the Upside of CEO Activism By: Chatterji, Aaron, and Michael Toffel Abstract—When Starbucks CEO Howard Schultz asked his baristas to engage customers in a discussion about race in America, it was a clear case of the growing... View Details

Keywords: Carmen Nobel & Sean Silverthorne

Publications