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Show Results For
- All HBS Web
(5,341)
- People (22)
- News (1,751)
- Research (2,143)
- Events (14)
- Multimedia (58)
- Faculty Publications (957)
- 16 Dec 2011
- News
A Texan in Tokyo
- 01 Mar 2011
- News
Fast Casual
Cherng: Panda’s process designer. Peggy Cherng (OPM 25, 1997) and her husband, Andrew, share the titles of cochairman and co-CEO of Panda Restaurant Group (PRG), “one of the fastest-growing and most successful restaurant chains in the U.S.,” according to Bloomberg... View Details
- 01 Sep 2010
- News
The Sweet Spot
Dining on campus wouldn’t be the same without the daily confections created by the bakery staff based in the Kresge Hall kitchen. Here, Viennese executive pastry chef Andreas Horava and pastry cook Mary Beth Miskin put the finishing touches on sweets for the lunch... View Details
- 01 Sep 2020
- News
Elevator Pitch: First Byte
Illustration by Drue Wagner Illustration by Drue Wagner Concept: “Alfred,” a food industry collaborative robot, or “cobot,” trained to assist in the assembly of items such as salads and food bowls at commercial kitchens and fast-casual restaurants. Through AI, Alfred... View Details
- 02 Mar 2018
- News
Former Starbucks CEO Orin Smith Dies at 75
- 15 Nov 2016
- News
Classroom Lessons Put Into Practice Abroad
HBS students worked on their project with representatives of the bakery chain Benjamin in São Paulo. (photo by Cintia Farago) In the United States, brand loyalty is often a powerful motivator—consumers will drive miles in search of a Starbucks. But as a team of... View Details
- 31 Jul 2014
- News
The Making of a McTopia
- 01 Sep 2009
- News
From Bytes to Bites
never completely eliminate fires, but you can put policies and training in place so that things run more smoothly.” Thomas has also made a point of creating an environment that runs counter to the typical flat-out, overworked restaurant... View Details
- 17 Apr 2017
- News
Panera-bred Leaders Have Risen Throughout the Restaurant Industry
As Ron Shaich (MBA 1978) grew Au Bon Pain and then the Panera Bread Company into the nation’s largest “fast casual” chain, he was also shaping a team of highly skilled restaurant executives. A recent article in the Boston Globe traces the lineage of these... View Details
- 01 Mar 2006
- News
Entrepreneur's Notebook with Paul Conforti and Kim Moore (both MBA '97)
Names: Paul Conforti and Kim Moore (both MBA ’97) Company: Finale Dessert Company (established 1998) Locations: Park Plaza, Boston & Harvard Square, Cambridge Web: www.finaledesserts.com With vision, fortitude, and a whole lot of chocolate, Paul Conforti and classmate... View Details
- 16 Dec 2013
- News
D’O: Making a Michelin-Starred Restaurant Affordable
- 01 Sep 2004
- News
The Wisdom of Crowds
The judgments of many people regarding the merits of a restaurant, hotel, or bar trump a single reviewer’s opinion. That’s the philosophy behind the Zagat Survey leisure guides, and Ted Zagat (MBA 2004) has literally grown up with that concept: His parents founded the... View Details
- 11 Dec 2017
- News
Growing from Within
Photo courtesy of Paulo Pena Photo courtesy of Paulo Pena The great majority of McDonald’s U.S. restaurants are run by external owner/operators. Paulo Pena (MBA 2004) is responsible for the rest. As vice president and managing director of McDonald’s USA, Pena manages... View Details
- 31 Aug 2016
- News
Managing McDonald’s Makeover
(McDonald's) (McDonald's) McDonald’s has a new head of US operations: Chris Kempczinski (MBA 1997). The former Kraft executive takes over effective January 1, and comes, according to the Associated Press, a year after new McDonald’s CEO Steve Easterbrook took over and... View Details
- 26 Oct 2014
- News