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  • All HBS Web  (3,555)
    • People  (3)
    • News  (315)
    • Research  (2,901)
    • Events  (7)
    • Multimedia  (5)
  • Faculty Publications  (2,120)
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  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

future at the same time. It is like changing the engine of a plane while it is flying. Based on almost ten years of research, this book provides a framework for companies to reimagine their business. Using rich case studies and rigorous... View Details
Keywords: Dina Gerdeman
  • 10 Mar 2020
  • Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

organizational leaders rely on their own experiences and established success standards to form expectations for these workers, resulting in them feeling discouraged and unable to fit in. The paper, Relational Reconciliation: Socializing... View Details
Keywords: by Julia Hanna
  • Article

Team Scaffolds: How Mesolevel Structures Enable Role-based Coordination in Temporary Groups

By: M. Valentine and A. C. Edmondson
This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Service Delivery; Organizational Structure; Groups and Teams; Performance Efficiency
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Valentine, M., and A. C. Edmondson. "Team Scaffolds: How Mesolevel Structures Enable Role-based Coordination in Temporary Groups." Organization Science 26, no. 2 (March–April 2015): 405–422.
  • 15 Sep 2015
  • First Look

September 15, 2015

an associated 90% confidence interval of (2.3%, 17.8%). Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49523 2015 The Changing Frontier: Rethinking Science and Innovation Policy Information Technology and the... View Details
Keywords: Sean Silverthorne
  • 24 Aug 2020
  • Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

tremendous changes, and we couldn’t have anticipated the scale or speed at which they have occurred,” says Stanton, the Marvin Bower Associate Professor of Business Administration at HBS. “I think there’s an important question about the extent to which this is going to... View Details
Keywords: by Kristen Senz
  • 13 Apr 2021
  • Book

How Inclusive Managers Create Glass-Shattering Organizations

and co-author of the new book, Glass Half-Broken: Shattering the Barriers That Still Hold Women Back at Work. “They have lots of opportunity to change the structures themselves.” The authors of Glass Half-Broken weave academic research... View Details
Keywords: by Kristen Senz
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

question certain activities where they are spending substantial time and money yet not contributing to organizational goals and maybe they shouldn't be pursuing." Does The Way You Spend Your Time Match Your Key Priorities? Many CEOs... View Details
Keywords: by Carmen Nobel
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

society more broadly. “It is key for the research to make its way back to organizations and society: I want the answers to these questions to be known to [business] leaders and policymakers, since they have the power to make changes for... View Details
Keywords: by Carmen Nobel; Education
  • September 2019
  • Case

Teaming Up to Win the Rail Deal at GE (A)

By: Amy Edmondson, Ranjay Gulati and Rachna Tahilyani
In 2012, Nalin Jain, then head of GE aviation for South Asia, was given the added responsibility for GE’s transportation business in India, including bidding for a $2.5 billion contract to manufacture, service and maintain 1,000 diesel locomotives for state owned... View Details
Keywords: Recruitment; Selection and Staffing; Human Capital; Groups and Teams; Leadership Style; Leading Change; Organizational Design; Organizational Structure; Industrial Products Industry; Manufacturing Industry; Rail Industry; Transportation Industry; United States; India
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Edmondson, Amy, Ranjay Gulati, and Rachna Tahilyani. "Teaming Up to Win the Rail Deal at GE (A)." Harvard Business School Case 420-058, September 2019.
  • 05 Jul 2006
  • Research & Ideas

The Accidental Innovator

spore of Penicillium notatum to drop on my culture plate... When I saw certain changes, I had not the slightest suspicion that I was at the beginning of something extraordinary.... That same mould might have dropped on [any one] of my culture plates, and there would... View Details
Keywords: by Sarah Jane Gilbert
  • Research Summary

The Unexpected Effects of Workplace Transparency

By: Ethan S. Bernstein

Workplace transparency provides a foundation for learning and control, and therefore for satisfaction and productivity. Yet my research shows that an obsession with transparency-enhancing tools and structures can backfire, producing the unintended consequences of... View Details

Keywords: Transparency; Privacy; Productivity; Field Experiments; Organizational Design; Organizational Structure; Behavior; Social and Collaborative Networks; Human Resources; Leadership; United States; Europe; China; Japan
  • 03 Jan 2011
  • Research & Ideas

Most Popular Articles of 2010

customers on social networks such as Facebook. Professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics of these sites and offers guidance for approaching these tantalizing markets The 'Luxury Prime': How Luxury View Details
Keywords: by Staff
  • 20 Dec 2011
  • First Look

First Look: December 20

low debt compared to other firms in its industry. The firm's CFO now wants to revise its conservative financial policy. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/212017-PDF-ENG Ganesh Natarajan: Leading Innovation and View Details
Keywords: Carmen Nobel
  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

of organizational capabilities, technological innovation through R&D, problem solving, knowledge, and continuous learning—investment in human capital and technology that only firms could generate. Chandler placed the issue of... View Details
Keywords: by Sean Silverthorne
  • Web

Frequently Asked Questions - Creating Emerging Markets

present day? Our students do not want to know about the past. The design of the CEM project was specifically to focus on leaders of business and NGOs with thirty or forty years of experience, so we could capture the vast changes seen in... View Details
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

opportunity that's right for you. Entering StartUpLand will guide you as you seek your ideal entry point into this popular, cutting-edge organizational paradigm. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53337 2017... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2003
  • Research & Ideas

Understaffed and Overworked: What Now?

conversations with their bosses, notes Thomas DeLong, who teaches organizational behavior at Harvard Business School. "I'm amazed that although organizations are willing to set metrics for success in difficult times, so few... View Details
Keywords: by Paul Michelman
  • Web

Privacy Policy & Legal Info | HBS Online

social media companies, or your employer or educational institution if you are enrolled in our Services through or in connection with an organizational agreement. HOW WE MAY USE YOUR INFORMATION We may use your personal data: To deliver,... View Details
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

quickly to produce and air new advertising creative that tapped into the rapidly changing zeitgeist. The result, the Retail Heroes campaign, featured CEO McMillon Zooming in remotely from home to thank the one million Walmart front line... View Details
Keywords: by Jill Avery and Richard Edelman
  • July 2021 (Revised October 2021)
  • Case

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)

By: Nour Kteily, Deepak Malhotra and David Lane
As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details
Keywords: Change; Communication; Policy; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Digital Platforms; Conflict Management; Information Technology Industry; United States
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Kteily, Nour, Deepak Malhotra, and David Lane. "Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)." Harvard Business School Case 922-003, July 2021. (Revised October 2021.)
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